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    Optum - Ladera Ranch

    2.9 (121 reviews)
    Closed 8:00 am - 12:00 pm, 2:00 PM - 5:00 PM

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    Very clean sanitary office that follows all Covid -19 protocols -
    Robbie-Ann O.

    I was sent by my main Optum in LN as they were booked and I was welcomed by Shawn as he over heard me checking in at the front desk - he said Welcome I will be taking care of you today . That was a very nice welcome and nice touch Shawn ! I was treated very nice by the front office girls as well. I didn't have but a 3 min wait and off I went from the clean office into my room with the really modern office. I was checked by my nurse assistant - Then Shawn came in and was very pleasant and professional at the same time - he asked how I was feeling - went over my chart online - it is nice going into another Optum as they can pull all your info right up vs going into a walk - in and you having to explain all back ground and meds - Shawn was very through and took his time to ensure I was received my meds I needed and was not allergic to any meds given un- like some other walk - in's that rush you in and out and don't take the time to ask (Are you allergic to ----- antibiotic ? ) Thank you for going over each Med and actually looking at my ears , nose & throat & listening to my chest ! Shows you care about people and patients and I thank you and the staff for getting me in today !

    OPTUM Care - Alexa, Cecilia and Gloria

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    3 years ago

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    7 years ago

    Really nice staff and the wait times have been awesome both times I've been! Love the doctor he was super sweet!

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    Page 1 of 4

    Ask the Community - Optum - Ladera Ranch

    Review Highlights - Optum - Ladera Ranch

    That changed as I took my father to dozens of appointments over this last year of his life with Shawn Plowman and Mitchell Wainwright.

    Mentioned in 23 reviews

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    Coastal Hills Dermatology: Lucas Bingham, MD

    Coastal Hills Dermatology: Lucas Bingham, MD

    3.8(60 reviews)
    0.1 mi

    Kylynn's always saving me! I come in for TMJ pain, & she helps offer a number of approaches. She's…read morecommunicative & prioritizes patient's comfort.

    I went to Dr. Bingham for over 20 years and liked him. However, an appointment with him, and not…read morehis PA, were always at least two months out. Then, at that appointment you were guaranteed to wait at least 30-60 minutes before being seen. The result of being a good doctor I guess and those two things I could tolerate. It was his office staff that caused me to never return. Twice they scheduled me and when I showed up, I wasn't on the schedule and they weren't apologetic at all. I was SOL unless I wanted wait to see his PA after the loaded waiting room had been seen. With my commute being 50 minutes to his office, I was not happy to say the least. It wasn't until I wrote a letter to Dr. Bingham telling him of my experience that I received numerous apologetic phone messages saying they would happily fit me in the next day, but I was done. Another thing, his PA did an excessive biopsy on my daughter's beautiful leg to diagnosis, which it didn't, the cause of a stubborn rash. Instead of simply scraping it, she got out the melon ball scooper. Now my daughter has a scar the size of a quarter that looks like she was deeply burned with the tip of a cigar (pictures below). She would have preferred the rash. I've had skin cancers surgically removed that left less of a scar. That biopsy also caused an infection that spread down her leg and the office staff and nurse, once again, didn't care and dismissed it saying, "It looks normal." She went to urgent care and they were shocked his office did not prescribe her an antibiotic. I am not confident I will find a better dermatologist with a more competent office staff, but I will at least find one closer to home. The state of our so-called "health-care" system is sad. If you need a dermatologist, I wish you luck! We are all in the same sinking boat.

    Photos
    Coastal Hills Dermatology: Lucas Bingham, MD - The quarter size scar left on my daughter's leg after Dr. Bingham's PA biopsied a rash. My daughter would have preferred the rash.

    The quarter size scar left on my daughter's leg after Dr. Bingham's PA biopsied a rash. My daughter would have preferred the rash.

    Coastal Hills Dermatology: Lucas Bingham, MD
    Coastal Hills Dermatology: Lucas Bingham, MD - Before

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    Before

    Optum - Ladera Ranch - familydr - Updated June 2026

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