Okay if you are thinking of doing any water sport in Newport Beach this year...this is a MUST DO,…read morecrazy-fun activity! Balboa Water Sports shop is a filled with lots of great gear for every water and beach activity and their Sea Doo's are in excellent condition powerful and really stable out in the ocean. If you are at all tentative, don't be. I recommend each rider have their own Sea Doo to maximize fun! Staff is highly competent and attentive and explanatory for beginners to pros! DO NOT MISS DOING THIS!

The staff was so friendly and patient. The jet skis were comfortable and easy to use. The location…read morewas convenient. The only thing that sucked was the weather made the sea really choppy and hard to ride on but that's the nature of the beast. Will be visiting them again great value

I'm extremely disappointed with the service from Watercraft Direct. We brought in two jet skis for…read moreservice and recommended repairs, spending a decent amount on the repairs. After waiting nearly a month, we finally attempted to use them, only to find that neither one would even start even after installing a new marine grade battery. What's even more frustrating is the complete lack of communication afterward. I've repeatedly tried contacting both the mechanic and the owner Justin to resolve the issue, but my calls and messages have been ignored. No acknowledgment, no follow-up, and no accountability. When customers spend that kind of money, they expect repairs to actually fix the problem and at the very least receive responsive customer service when issues arise. Unfortunately, that has not been our experience here. I cannot recommend this business based on the poor workmanship and lack of professionalism we've dealt with. Think twice before you do business with this business.

I brought my 2023 Yamaha FX Cruiser SVHO here because the owner recommended spraying Gator Glide on…read morethe hull for "better performance and protection." He specifically said he would test it in the water and remove it if it didn't work well. After the job, the boat became extremely unstable -- especially when decelerating at high speed on calm water. Steering wobbles badly, the boat slides sideways, and it's genuinely unsafe with passengers. I contacted them multiple times with zero response. They completely ghosted me for four months. I eventually had to go to their location and leave a note on the door. Only then did a friend of the owner open the warehouse and return my boat. The friend kept saying he was "just helping." There was no crane or proper equipment -- my friend and I had to manually lift and move the heavy jet ski from a small car onto the trailer ourselves. The Gator Glide is still on the boat. No testing was done, no removal was offered, and zero accountability. This coating has ruined the handling of an otherwise excellent Yamaha. Extremely disappointed. Do not use this shop.

Rented some jet skis from this place to them all the way to Lake Havasu to get pulled over because…read morethey have not been registered in well over a year. Had to pay a fine to the court in the amount of $250. I try to work it out with these people and they said no ghosted me.

Great service, was very helpful with finding my needs and getting me the right Jetski! Justin is an…read moreawesome guy! Will definitely be back next year!

Great communication and very punctual. Jakob brought out the jet skis to us and was very helpful…read more Definitely recommend them when around Newport Beach area.

I was excited that this company was open during Covid and the equipment seemed really clean and…read morewell-maintained. The person I spoke with that organized everything was extremely professional and polite. Overall great experience and fairly priced. We had four rentals altogether and it was super simple. Will definitely be using them this summer for sure!

I visited the Newport Aquatic Center for the second time this past weekend for a friend's birthday…read moreand had another great experience! The kayak and paddleboard rentals are affordable, and signing the waiver online beforehand makes check-in quick and easy. The water route is beautiful and scenic. Just be mindful of the shallow grassy areas, as my paddleboard fin got stuck a couple of times. I'd also recommend bringing hand sanitizer or tissues, since the bathrooms were occasionally out of soap or toilet paper. If you can, use the restroom inside the Aquatic Center building instead. Overall, it's a fun, scenic spot that's open year-round, and I'd definitely recommend it!

This review is NAC adjacent, as my friend and I didn't directly use their equipment since we…read morebrought our own. We saw many happy folks paddling in their water craft though, and large groups who, I'm assuming, went out on tours. We saw plenty of teams coming and going who keep their equipment there. Their restrooms are located on the side of the building and are open to the public. The reason we came to NAC is that they offer a perfect launch spot for paddle sports. This area of Newport Back Bay is very calm and leads into the estuary. It's a beautiful place to paddle, with abundant bird life and waterfowl, as well as "flying" fish, and no doubt an abundance of marine life below the surface. Besides being a launch point, many families with young children also appreciate the calm water here. The area between beach and boundary can be swum in and is quite shallow. As a side note, once out on the water beyond this boundary, one cannot swim or exit their paddle craft. There is a parking lot for NAC but there's also a large dirt lot for visitors, for the amazing price of $0! Great access, beautiful wetlands, calm waters...this is a perfect place for all types of paddlers, nature enthusiasts, and families looking for a quieter alternative to the beach.

Every time I come here, everyone is so friendly. It's a great place for me and my dog to enjoy a…read morecouple hours on the water together. Recommended to anyone with or without dogs :)

The reason they call this the Pirate Coast Paddle Company is because they will clip you for $50…read moreeasily for a 2 hour double kayak session, but the memories will last a lifetime. Park for free on the street, walk up to the hut in your swimsuit and flip flops and water bottle and you are set to go baby! They will take an ID from you and direct you to the beach shore where an employee will set you up in a one or two person kayak, show you the correct way to paddle, and push you off. Go to the left and under the bridge and you are in the calm waters of Dune Bay. Want more excitement--then go to the right into the marina and battle the currents--that's how you build arm strength! and courage keeping your distance from the boats. We did both and had a great time. When you return--look for the Return Here sign, paddle hard and beach the craft, and an employee will hold the kayak while you get out. Go back to the hut and get your ID back and pay. Most peeps stay out 1-2 hours. After 2 hours your arms are tired unless you just go into Dune Bay and relax and let the current take you wherever. After you pay go to the foot wash off to get the sand off, then walk to the restrooms and full out door fresh water shower. You did it! Tell all your friends that you got away from the Pirates! ---------- Just some notes: 1. Make sure you go to the restroom Before getting in the kayak--there are no restrooms on board (or food service). 2. And wear a swimsuit--I have never been on a kayak where you don't sit in a puddle of water and get splashed a bit. 3. And NEVER stand up in the kayak--it will turn over. 4. Do not kayak during a hurricane even if the Pirates say it's okay.

Greg helped us bring our 2 very old seadoos back to life! He knows his stuff and did a great job!…read moreAlso fair prices!

I took two Honda Aquatrax boats in that were not running. They worked on the boats quickly, got…read morethem both running and I felt like they charged a fair amount. Highly recommend them. I will definitely use them in the future if the need arises (and with watercraft it always does).

Another great experience at Ray's Bike Rentals. The bikes are always nice and new, and they…read moreconsistently have a great inventory with reasonable and flexible pricing. The staff is always so friendly. Stephanie and her team are wonderful, and today Noah took amazing care of us. We had a great ride out to the Wedge. Always a fun and easy experience.

Purchased two Newport Beach lifeguard sweaters. The pricing…read morewas reasonable and the customer service was good. I look forward to renting a couple of bikes from Ray's rentals the next time I'm local and I wanna cruise through Newport Beach.

Thanks to Art this is my go-to shop for my jetski repairs and tune ups. He was a very friendly and…read morestraight forward guy. He gave me great advice and spent his time explaining in details how much a regular tune up for my 2000 Yamaha xl1200 would cost. The Price he quoted me was lowest in town. I highly recommend this place to anyone who owns a jetski.

Whoever answers the phone has 0 customer service experience lol rude and unprofessionalread more

Great experience, rented 2 skis (1 adult and 1 kid on each). Staff was friendly and accommodating…read more(we moved our reservation back and it was not an issue) One item to note...definitely arrive 30 min before your scheduled time to get the waiver signed and to watch the instructional video. It takes about 10 minutes to get out of the harbor and and into the ocean for the fun. So if you book an hour, it's about 40 minutes of speed in a 2.5 mile area. 40 minutes on a ski was plenty for us

I only placed one star, but if I had the option, it would've been none. This establishment is…read moreoverpriced and unreasonable. Tell me why I have to pay $100 for a stupid five minute late fee? The staff were way too rude and bougie. When we book there's no mention about a weight limit, but suddenly when we're there and ready, there is?? Makes no sense. The fees are ABSOLUTELY ridiculous; who in their right mind is paying extra for seaweed removal?! All in all, this place is crazy and I would NOT recommend for a family activity.