Dr. Adrian is good, but the wait time is terrible. I waited two hours to see the doctor, and the…read morereceptionist informed me that Dr. Adrian usually overbooks. If I were two hours late for my appointment, would they still see me?

ok let's get started with the worst experience I have ever had at a medical clinic? They make your…read morewait time excruciating. So my first appointment for exam and the dr finally after 2 hours shows up and he looks like he is still in med school and references the wrong eye that I am having issues with! what what? And he is the surgeon! So he says if I am uncomfortable with him try Adrian instead. So it's only a few days later and the staff are the worst of the worst as far as being human . They tell me they need to do all the tests again and double charge my insurance before Adrian can consult me! What that's a bunch of nonsense! So I am called after 45 min and the attempt to do all the exams again and I refuse. So they get mad and put me in a tiny waiting room with 10 others and I wait another half hour. While waiting I start choking and I hate to cough that close to people so I get out of that closet waiting room and take a quick move to a storage area and cough several times loudly. And I can't stop so I move quickly past staff that sees me but does nothing and get water to stop my choking. Then I return to the closet waiting room. Then a black haired over made up nurse calls me to a room. And all she does is starts scolding me for using the water with out permission and almost yells at me and slams the sliding door as she leaves. I am like oh no she is not getting away with that. So after the visit I ask for Sarah the office manager contact info. I emailed her and this is what I got and it has nothing to do with what happened! Her staff bad attitude is more important than the patients. See email.

Dr. Lee is the best! Very caring and detailed in her exam. I had an issue with my eye and she took…read moretime to perform additional research, follow up, and thoroughly diagnose me. I also took my mom in and Dr. Lee gave a very thorough examination. She even suggested risks to look out for based on health conditions. My mom was very comfortable with her and happy with the experience! - Office is really nice and accessible for elderly patients. - Parking is plentiful and in a shared plaza lot. - Desiree, her receptionist, is super friendly! - PPO, Medicare, and cash patients are accepted. Call to confirm Extra perk: Dr. Lee also offers Skinceuticals and ISDIN products at a discount! Get my vision and skincare needs done in one go!

Dr. Lee is the best. She is the nicest person I have ever met with the best customer service. I am…read morea firefighter who had a cataract removed from my left eye. I can finally see again without readers and improved long range site. Don't waste your time with other ophthalmologist because you will not find better. Kevin Tiscareno

I have been a patient of Dr. Mosier for 2 years. I think the team he has working is very efficient…read moreand runs the office very well. Everyone is friendly from the time you are greeted to each of the stations you go to before you see time with the Doctor. I have not had to wait more than 10 minutes between stations except when waiting for my eyes to dilate. Dr. Mosier had reviewed my records before we met. He asked if I had any concerns about my eyes and shared his examination findings. I never felt rushed and appreciated his sincere concerns about my eyes. This year my wife will also become a patient after seeing how pleased I am with the Mosier Eye Center organization and management.

Dr Pham is truly a passionate doctor who knows her stuff. I know other doctor rating websites say…read moreshe is arrogant and rude but I truly think it is just a misinterpretation of her care. She indeed does not like to be questions but I get it since reading stuff on the internet does not make us experts. If you follow her recommendations, dry eye really can be managed. The doc tends to run late but I think it is because she will sit with patients until ALL of their questions are answered. She really does care. I've seen the optometrist there as well and again, runs a tad late but will sit with you until all of your questions are answered. She encouraged but did not pressure me at all to purchase glasses from the office. I've had multiple experiences with tech, Jamie and she is top notch. So friendly and warm. She is also very knowledgeable and really helps patients out. She kept me up to date on my preauthorizations so I didn't have to chase down answers. She is also certified to do the Lipiflow and she made sure I was very comfortable for the entire 15 minutes. Some of the front desk staff and techs are really rude so be prepared for that. They act like your presence is a huge inconvenience to their existence. Plenty of free parking in this lot too.

I recently had my cataract removed through this office with Dr Igor Bussel performing the…read moresurgeries. I upgraded to the extended range focus lens. All went very well, and I'm extremely happy with my vision results. Your in good hands with this office. My family has been using this office for 30 + years.

I was referred to Dr. Bussel from following Dr. Hill for quite awhile. I feel at ease when…read morediscussing my concerns because he's very knowledgeable about eye conditions and medications. The wait is expected to be 30 minutes to 1hr because they cater to many patients during the day. Place is clean & staff is nice!

January 9, 2025 happy new years. My yearly retina checkup with specialist Dr Ash Piroz 8 AM…read moreappointment checked in with the receptionist Dulcie who provided excellent customer service. I was called into the back about at 8:15 by Gina and Abel both provided excellent customer service. Gina dilated my eyes and check my eye pressure.Abel Abel assisted with bringing up my eye photo results on the computer for Dr. Ash. A couple of minutes later Dr. Ash came in provided excellent customer service excellent bedside manner very kind professional I appreciate a great Doctor Who really cares I highly recommend Dr. Ash. I highly recommend early morning appointments. Dr. Ash is able to assist you on Thursdays only but calm and check his schedule. It may have changed. I highly recommend you book way months in advance and book a first thing in the a.m. appointment at the Whittier California location to see Dr. Ash 8 AM preferably anything further out you'll be sitting there for two hours or more

Wait time is ridiculous- I waited two hours. Dr Ramkumar was not nice and actually quite…read morestandoffish and raised her voice at me. not impressed.

Cindy Ung is a wonderful doctor. Answers all my questions and. My daughters questions. I am a…read moresenior citizen and doctor and very patiently repeats for me and make sure I understand what I need to do next. The staff and this office is very warm and friendly and helpful. I recommend Southcoast Retina Center - torrance highly.

Tried to change an appointment- was on hold for 45 minutes until I was #1 in the queue- then just…read moredial tone. Called back and was# 6 in the queue so it would probably be another 45 minutes on hold. What business operates this way? Absolutely terrible. Anyway- I will find another retina specialist if this is how they treat customers.

My once a year check up to see an ophthalmologist. I've seen two other doctors from here before…read more My last visit they were not that nice but this time they were friendly and had good bedside manners. My nurse she was really sweet she took all my tests before I met with the dr. I parked out front and you have to take the elevator up, but was a pretty quick visit. Did some tests and they dilated my pupils so that made my eyes really sensitive after that for some reason, but was able to drive home alright sort of. I was really blurry, dizzy and nauseous and felt like I needed to lay down when I got home so I did and took a nap. Never happened to me before after getting dilated, maybe this week has just been a bit much on me but I appreciated their kindness and the Dr was friendly too, I like how clean it is and they had some cute Halloween decorations up everywhere too. Was a little busy but not too bad, was out of there in less than an hour. Thank you for being friendly and kind. Have a beautiful day be kind to all your patients :) Aloha

I want to give a huge shout out to HILDA at the Acuity Eye Contact Center! I called because I saw…read morethe eye doctor a month ago and had not heard back regarding my referral to an eye surgeon. My insurance told me that they never received an authorization and I was so upset .. cause I'm in pain from the Lacrimal Cyst. I finally got a hold of "Hilda" and she went above and beyond her job.. got a hold of the doctors office, the actual doctors assistant.. explained what happened and within one hour LIZ called and said they are sending a new referral to Dr. Tao and will call me when it's approved! .. Thank you to HILDA AND LIZ (of the Fullerton office) for their excellent customer service and truly making my day!!!

I can't recommend Visual Effects Optometry enough! From the moment you walk in, the experience is…read moretop-notch. The staff (Diana, Daisy and Michael) are consistently wonderful- they're always professional, welcoming, and efficient, which makes the check-in process a breeze. Overall this place is fantastic- you can tell the entire team truly cares about their patients. As for Dr. Nguyen she is simply amazing. She takes the time to be thorough, answers every questions, and provides expert care with a personal touch. We've been going to them for 7 years now and we couldn't be happier.

I had an urgent situation where I needed to get a prescription for pickup. I was told it would be…read moreemailed to me, so I waited--but never received anything. When I called back to check on the delay, I was told their scanner was broken. Given the urgency, I would have expected a proactive call to let me know so I could make other arrangements. What's frustrating is that after the delay, they suddenly were able to email the prescription anyway. The lack of communication and nonchalant attitude throughout the process felt unprofessional and unreliable. Because of this experience, I'll be taking my business elsewhere.

Do you know how rare it is for somebody to voluntarily write a positive review without being…read moreprompted or asked to do so? My family and I have been seeing Dr. Chao and his team for many years at both the Irvine and Fullerton locations - they are simply outstanding. In the past, we've done cataract surgery (for my dad), routine checkups, and most recently for myself, PRK surgery. In every instance, we've been absolutely impressed with Dr. Chao's team of professional, knowledgeable, and kind staff members. In 9/2020, I went to get a consultation about Lasik vs. PRK surgery with Dr. Chao. He patiently walked me through the relative advantages of each procedure and which was the right one for me. My PRK procedure (10/2020) was incredibly smooth; some of my friends had less than ideal experiences with other practitioners, but I'm happy to report my procedure and recovery process went perfectly. Dr. Chao and his team did an amazing job of caring for me, carefully explaining what I should expect, and always making me feel like I was being treated with the highest level of expertise. I just came in for my three-month follow-up and could not be happier I decided to work with Dr. Chao. It's rare to find such a wonderful team of medical professionals. I genuinely enjoy coming in to see Dr. Chao! My advice is to listen to the onslaught of five-star reviews (especially those from people who actually work in healthcare) and book an appointment with Dr. Chao's office. Don't go anywhere else - this is the type of care we should get from every single doctor.

Dr. Chao is wonderful. I had PRK surgery a couple years ago and I have 20/20 vision! Being able to…read moresee well right now is fantastic! I couldn't have imagined life this way as I struggled with near-sightedness for a long time. I recommend going to Dr. Chao for your lasik or PRK vision needs.

I had an eye injury on Sunday night. Called Monday at 8am and they took me in. Best experience…read moreever. Wait time is minimal. My eye is healed up and can see great now. All the staff I encounter is very friendly. Doctor is one of the Nicest man I ever met. I would refer everyone I know to this office.

Absolutely love this place. The doctor is very professional and knowledgeable in his craft and the…read moreoffice personnel are always so friendly