The experience varies a lot in different offices…read more San Jose Field Office 5/5 The staff in this office are all very kind to help my cases wherever possible. Thanks for all your work! California Service Center 0/5 Unlike other USCIS offices that all did their best to help my applications wherever possible, the acting directors in this office tried their best to NOT support the applicant even in the extremely hard situation, and they never acknowledged their responsibility on the delayed processing times during COVID-19. This is the worst experience ever as a US citizen. Application Support Center 5/5 Overall 3/5

California Service Center, you've wowed me. I might be overly impressed because you're my rebound…read more Let's face it, after the hell that Vermont Service Center put me through, it would be hard to NOT impress me. I'm most grateful for how quickly you get the work done. I just love that you meet or actually beat your turn around times. That is always a crowd pleaser. You know what else is impressive? The way that you manage to get the Premium Processing done in a timely manner without using RFEs as a way to buy yourself more time. Oh, wait--that's the way it is SUPPOSED to work?! Ah, well, being in an abusive relationship for so long skews the mind. I was under the impression that I was to expect RFEs all the time for no reason and to brace myself for extra long waits. Now that I know better, I won't go back. Unfortunately for a few straggles still left at Vermont, they're still on a waiting list of much longer than the maximum six months shelf life and I'm on the verge of breaking them free and resending the goods to you. I have a feeling that it would actually be faster that way. Sad. California, I'd heard such good things about you. And while I'm still getting used to competent work with actual standards, I'm sure I'll ease right into your rhythm without too much trouble. Thanks for taking me in.

I came here to get copies of tax documents…read more This building looks like something out of a old school Sci-Fi movie...but everyone here is friendly and helpful. The security officers at the front door gave me directions to where I needed to go...I went straight to the department and got what I needed. They even gave me FREE copies. I had a good experience here.

When we first moved to the area, there was a small post office in Aliso Viejo. It had the worst…read morehours possible and horrible customer service. When they closed that location down, we started coming to this location. The Laguna Niguel Post Office is so much better than the old Aliso location. The Laguna Niguel Post Office is located off of Alicia Parkway and Niguel Road. The parking lot is large, but can be crowded at times. Sometimes, people park against the gate due to a lack of parking spaces during busier times. The business itself is average in size. Sometimes the line extends past the P.O. boxes and it moves kind of slow. They typically have 2 people working at the front counter, but if the line is moving too slow, they'll bring out another representative to help speed things up. Customer service here is excellent! If the line slows down, the lady from the passport photo room will take customers into her office and assist them with their packages etc. They run a pretty tight ship here! I have been to several post offices in South OC and this one is my go-to location. They know all of their regular customers and it's refreshing to see that they remember your face when you come in. I've had plenty of great experiences here and I will continue to come to this location to mail packages etc.

I'm extremely disappointed with the customer service I received at this USPS location, specifically…read morefrom the supervisor on duty. I came in trying to locate a package that was dropped off at this location and never received by the carrier it was supposed to be handed off to. I had tracking proof showing the package was never scanned into the next carrier's system. Instead of even attempting to check the back or see if it may have been misplaced internally, I was immediately told that "UPS should have it" and that there was nothing they could do. As a business owner, I understand that mistakes and delays happen. But what was frustrating was the complete lack of effort or accountability. I wasn't expecting miracles; I was simply hoping someone would at least attempt to check or escalate the situation internally. The supervisor and another employee both seemed very nonchalant about the situation, even after I explained the urgency and showed proof that the package was never received by the next carrier. I left feeling completely dismissed rather than helped. I understand policies exist, but customer service still matters. A little effort, empathy, or willingness to investigate would have gone a long way.

I've had a great experience with OCIACC. The team is friendly, professional, and easy to work with…read more As a member, I've been able to meet good people, build useful connections, and get more exposure for my business. The networking events and business promotion have been really helpful, and I appreciate the work they do for the community.

I had such a great experience with OCIACC. Everyone was so welcoming and supportive, and I really…read morefelt like I was part of a caring community. They are thoughtful, meaningful, and truly helpful, especially for people looking for connection, encouragement, and a sense of belonging. I really appreciate everything OCIACC does for the community.

I went in today apply for health care , Chad was very helpful, anwer all my questions get us…read moremoving pretty quickly and help me to find the right person . I definitely recommend it, it's a very nice facility !! Kindly regards Katy

Well, it's a great place to get lifeline phone as well, I've taken many people here for EBT, and…read moreassistance financially. This location, has been improving greatly, there was not much of a line today at all. This location compared to other locations, this location is very nice. I've been to other spots, taking people there for assistance, replacing Social Security cards, there are so many different benefits one can apply for if need be.

We recently held our ceremony at Laguna Hills Civic Center, and overall, it was a really positive…read moreexperience--especially for couples looking for something simple, affordable, and still beautiful. One of the biggest advantages was how easy the appointment process was. Having a scheduled time made everything feel smooth and efficient. The clerk who assisted us was friendly, helpful, and made the experience feel welcoming rather than transactional. The setting itself was a pleasant surprise--the scenery created an atmosphere that felt much more elevated than expected and made the moment feel like a much larger wedding. It also provided a great backdrop for photos, which was important to us. All of the necessary information was clearly outlined on the website ahead of time, which made planning straightforward and stress-free. And from a value standpoint, it's hard to beat--it truly felt like a $20,000 wedding experience for just $89. Everything was organized well, which helped the day run seamlessly. There were a couple of minor drawbacks. It can get crowded, especially with multiple parties scheduled around similar times. While the website notes a maximum of 20 guests, it's possible to have more if you're outside--but that can make the space feel tight and limit photo opportunities. Overall, it's a beautiful, efficient, and cost-effective option that still delivers a memorable experience. A great choice for couples looking for something intimate without sacrificing the feeling of a special occasion.

This government building has a really calm, serene feel to it. As you walk up, the Clerk-Recorder…read moresuite is on the right side of the fountain, which makes it easy to find. Right before the entrance there's a QR code for the waiting area, and it's honestly a great system. Once you scan it, you can see your place in line, and when it's your turn they'll text you the window number so a friendly staff member can help you. If you need copies, filing, or to register something, it's definitely worth checking their website first and completing what you can online to save time. But if you don't have access, there are three computers available after you walk through the waiting area that you can use. I went in the afternoon during the week and it was incredibly quick; hardly anyone waiting. They accept cash or credit card, and you can always ask ahead if they take personal checks, money orders, or cashier's checks. If you call with questions beforehand, the staff is very knowledgeable and helpful. They record everything right there in the office, and the whole process was smooth and efficient.

I saw this on instagram and decided to check it out. It's a cute little spot with great views…read more Not really big but you can't beat the view!! If you are nearby, definitely worth stopping by.

Stumbled upon these beautiful arches while walking my dog. Feels like you're in Europe! The view of…read morethe marina is beautiful on a clear day. Nice stroll to take after lunch in Dana Point.

I am the 24/7/365 Caretaker of my 90 yr old mother, living with DEMENTIA. She was acting very…read moreerratic, frighten, violent,... just not herself. Called 911. When they showed up, I was told that my mother needed full time care and she would just, take up needed space that was for a real emergency. I asked "what if this is a uti? Or delirium?" They ended up transporting her, but only at my assistance. Filed a complaint with his Supervisor, Ryan Bishop. Ryan was lovely!! We'll see if I get an apology from this... fireman. He looked just like Grant from Ghost Hunter's. He needs to be reminded, he's not a Dr. and therefore cannot diagnose people medically. And isn't he paid to TRANSPORT said "ILL PEOPLE"? People in need of HELP? Really GRANT? ALSO... "Primum non nocere", DO NO HARM!!! This guy was prohibiting me from getting THE MUCH NEEDED HELP my mother needed. She ended up being admitted into the hospital with delirium. Hey Grant... learn to become a "HELPER", as Mr. Roger describes. You need an "ATTITUDE ADJUSTMENT young man"!! Who hurt you? And retraining. W O W!!! Do better for our community. Being a fire fighter, I expect more from you. You're held to a higher standard. Do better next time. @$%&*@+/$××#