I went in today apply for health care , Chad was very helpful, anwer all my questions get us…read moremoving pretty quickly and help me to find the right person . I definitely recommend it, it's a very nice facility !! Kindly regards Katy

I applied 2x for general relief as a student. Both times I was requested to submit a class…read moreschedule during summer break, when there is no class schedule to present. I've been shuffled around by staff that will not help or cannot; either way it does not help at all and requires another office visit to reapply for a program that does not know what it is asking for. Vargas is out of the office until July 20th, and I was sent to Gonzales who isn't even in the program I requested, and she herself said she cannot help. This is not how you help the community. Call people back, give a finite solution and note the exact documents you want, or just stop offering the program if you do not want anyone enrolled.

We recently held our ceremony at Laguna Hills Civic Center, and overall, it was a really positive…read moreexperience--especially for couples looking for something simple, affordable, and still beautiful. One of the biggest advantages was how easy the appointment process was. Having a scheduled time made everything feel smooth and efficient. The clerk who assisted us was friendly, helpful, and made the experience feel welcoming rather than transactional. The setting itself was a pleasant surprise--the scenery created an atmosphere that felt much more elevated than expected and made the moment feel like a much larger wedding. It also provided a great backdrop for photos, which was important to us. All of the necessary information was clearly outlined on the website ahead of time, which made planning straightforward and stress-free. And from a value standpoint, it's hard to beat--it truly felt like a $20,000 wedding experience for just $89. Everything was organized well, which helped the day run seamlessly. There were a couple of minor drawbacks. It can get crowded, especially with multiple parties scheduled around similar times. While the website notes a maximum of 20 guests, it's possible to have more if you're outside--but that can make the space feel tight and limit photo opportunities. Overall, it's a beautiful, efficient, and cost-effective option that still delivers a memorable experience. A great choice for couples looking for something intimate without sacrificing the feeling of a special occasion.

This government building has a really calm, serene feel to it. As you walk up, the Clerk-Recorder…read moresuite is on the right side of the fountain, which makes it easy to find. Right before the entrance there's a QR code for the waiting area, and it's honestly a great system. Once you scan it, you can see your place in line, and when it's your turn they'll text you the window number so a friendly staff member can help you. If you need copies, filing, or to register something, it's definitely worth checking their website first and completing what you can online to save time. But if you don't have access, there are three computers available after you walk through the waiting area that you can use. I went in the afternoon during the week and it was incredibly quick; hardly anyone waiting. They accept cash or credit card, and you can always ask ahead if they take personal checks, money orders, or cashier's checks. If you call with questions beforehand, the staff is very knowledgeable and helpful. They record everything right there in the office, and the whole process was smooth and efficient.

Very nice place, the streets are kept very clean and the pavement isn't broken like in some parts…read moreof the surrounding area. We were there for the No Kings protest and the local police and sheriffs were great at keeping everyone safe.

Let the Truth be told Once again, Great work!…read moreMr. Erick and Magdanela are two beautiful souls working for the City. Educated, kind, always helpful, and great to do business as always! Thank you Ali, Honest :-)

First time here! The people were very nice and friendly, and they helped me out, which was super…read morehelpful of them. I had such an amazing experience today.

I was honestly very surprised by how smooth and easy my experience was at the Social Security…read moreoffice. They only allowed people with appointments inside, and if you didn't have one, they simply had you take a photo of their phone number to schedule an appointment. We arrived at 8:50 a.m., received our ticket at 8:54 a.m., were called to the window by 8:58 a.m., and were completely finished by 9:15 a.m. The appointment felt a little rushed only because the representative had another appointment right at 9:15, but everything we needed was still taken care of. I went in expecting to lose my entire day and wait for hours, but it turned out to be a really efficient and positive experience.

Our family has been here since 2017, we chose this community because it was the best bang for our…read moremoney. The amenities of this community are good. We have access to 2 pools, 2 Jacuzzi's 1 wader for the little ones to enjoy. A nice gas BBQ area. 2 Basketball courts, 3 tennis courts, a gym room, a clubhouse that you can rent for any activity, and a nice safe neighborhood you can walk with or without your dog. We are so close to everything we need in a 5-mile radius, from shopping at the Irvine Spectrum, going to Whole Foods, 24hrs Fitness, Fast foods, restaurants, Bowling alley and so much more. But the best asset my community has to offer is our friendly and caring neighbors. If you have the opportunity to have a face to face conversation you will gain so much knowledge about our community. Do we have room for improvement? Of course, that's the only way we move forward. We have a management team that cares about this community and its members. Last but not least our Board of Directors has the interest of our community before theirs. Take a moment to know your community a bit more than you did before.

Can someone please contact me as soon as possible? The roofing crew is working on our roof, and the…read moreskylight wasn't properly covered. The office is closed, and I'm not comfortable leaving it like this overnight. I'd appreciate a prompt response.

Exceptional service and deputies are extremely professional and courteous. Keep up the good work!read more

Phenomenal experience, accomodating service and minimal wait times with motor deputy Baker. Very…read morerespectful officer and straight to the point. Hopefully I don't need to use their "services" again, but if I do it will be a decent experience at least.

Sorry to say there are no trash receptacles on AV sidewalks along main AV roads…read more Runners and walkers, properly encouraged, often like to be tidy and to help pick up stray plastic bottles and cans and dump them in the trash when walking or running, but they cannot help out if there is a serious lack of trash receptacles. The neighboring City of Laguna Hills has nice trash receptacles every half mile or so, but AV has none. Obviously the trash receptacles should blend in and be unobtrusive, like the concrete containers located by the Laguna Hills bus stops. Plus the trash containers would need regular servicing (to empty trash from them - say weekly). Still, the costs involved make sense because providing trash receptacles every half mile or so tends to promote tidiness and maintenance of what is really world-class infrastructure. Not providing trash receptacles every half mile or so tends to send the wrong messages - 1) that the walkways are not really for walkers and runners, as opposed to for show, or 2) that littered infrastructure is ok with City management, or 3) that ordinary people need not help keep trash and litter off the sidewalks in that area because the City has hired or will hire someone to do that. Like AV, but need to see this issue addressed. City of LH was quick to respond, but AV could not be bothered (despite emails to the City Manager and City Council). Thankfully, focused attention via social media may help fix the problem. Having just moved from Palos Verdes to Laguna Woods (adjacent to AV), the remarkable quality of the AV roads and sidewalks is particularly noticeable to me. Hopefully, with good management, the infrastructure can remain world-class or even improve. My morning and evening runs go through AV. Sorry to say there have been numerous occasions during my runs through AV when trash dropped by others had to be left where it had fallen for want of a trash receptacle within a half mile of the dropped trash. Would like to think AV as a city would agree that providing trash receptacles every half mile along major roads in AV (roads which have been improved with world-class sidewalks), is just common sense. Otherwise trash will tend to accumulate, giving the city a prematurely run-down and depressed appearance.

Love love this city! The location is wonderful, you have plenty of nature, you are close to the…read morebeach, the food is fantastic, and the weather is amazing

When we first moved to the area, there was a small post office in Aliso Viejo. It had the worst…read morehours possible and horrible customer service. When they closed that location down, we started coming to this location. The Laguna Niguel Post Office is so much better than the old Aliso location. The Laguna Niguel Post Office is located off of Alicia Parkway and Niguel Road. The parking lot is large, but can be crowded at times. Sometimes, people park against the gate due to a lack of parking spaces during busier times. The business itself is average in size. Sometimes the line extends past the P.O. boxes and it moves kind of slow. They typically have 2 people working at the front counter, but if the line is moving too slow, they'll bring out another representative to help speed things up. Customer service here is excellent! If the line slows down, the lady from the passport photo room will take customers into her office and assist them with their packages etc. They run a pretty tight ship here! I have been to several post offices in South OC and this one is my go-to location. They know all of their regular customers and it's refreshing to see that they remember your face when you come in. I've had plenty of great experiences here and I will continue to come to this location to mail packages etc.

I'm extremely disappointed with the customer service I received at this USPS location, specifically…read morefrom the supervisor on duty. I came in trying to locate a package that was dropped off at this location and never received by the carrier it was supposed to be handed off to. I had tracking proof showing the package was never scanned into the next carrier's system. Instead of even attempting to check the back or see if it may have been misplaced internally, I was immediately told that "UPS should have it" and that there was nothing they could do. As a business owner, I understand that mistakes and delays happen. But what was frustrating was the complete lack of effort or accountability. I wasn't expecting miracles; I was simply hoping someone would at least attempt to check or escalate the situation internally. The supervisor and another employee both seemed very nonchalant about the situation, even after I explained the urgency and showed proof that the package was never received by the next carrier. I left feeling completely dismissed rather than helped. I understand policies exist, but customer service still matters. A little effort, empathy, or willingness to investigate would have gone a long way.

Called 911 for my wife who was having a serious medical issue on 8/3/25 and unfortunately, this is…read morethe engine that responded. The first medic who got to my wife was some little weasel with glasses and he just looked at her. Didn't ask any questions. Didn't even acknowledge her. Just seemed really annoyed to be at my house. The other guy that came up at least asked a couple of questions. The captain was nice but he wasn't the one taking care of my wife. I wanted to like ocfa after they took care of me, but they were terrible with my wife. Why are you working for the fire department if 911 calls annoy you? Awful.

No amount of stars can thank these tireless, selfless hero's for helping put this fire out in…read morelaguna niguel/dana point today!!