1. Orange Park Endodontics

    1. Orange Park Endodontics

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    Orange Park, FL

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    Orange Park Endodontics

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    3 years ago

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    Smith Endo - Michael Smith, DMD - This design was made with you in mind. Aside from the view, we have state of the art entertainment system. Catch up on your favorite show!

    Smith Endo - Michael Smith, DMD

    2.0(5 reviews)
    4.2 mi

    While Dr. Smith himself as a DMD is great. His office and it's policies are not. We had service…read moreperformed by him months ago, and they ran our insurance and contacted them to verify our portion of the payment, which we paid before services were rendered. Sometime later (months), something changed, either insurance or their billing, they then set us a bill for a somewhat large sum of money, which we could not pay outright. We started making payments for many months, never heard anything from them. They cashed the check, we kept sending it, with every intention of fulfilling our end. Fast forward at least 9 months, we get a letter saying our payments were unacceptable and they would collect on us if we did not pay out what was still a relatively large sum of money in two payments. Magically our payments weren't good enough? But they kept cashing the checks without issue. End of story, they sent it to collections, which they have to pay for. The collections office found it pretty funny, and said just send the payments to them. They get paid, and we still pay the same bill. Only one who loses is the office, because they are paying to get money back they were already going to get back. Despite his good service as a doctor, I can't recommend anyone go there unless you're made of cash or dying.

    Disappointed!! The good and the bad. Sadly the bad completely outweighs the good! Was at a local…read moredentist and was only in town for 1 day. Ended up needing a route canal. Local dentist called this Endo and asked if they could see me on a urgent basis. They said they could work me in and they did. Said the amount would be $463. I asked the local dentist to call them back and verify they understood they were an out of network provider for MetLife and they understood that and repeated the amount was $463. Based on this I agreed to make the appointment. Went to the endo and the staff and Dr. Smith were all professional and the service he provided was exceptional. Now the bad. Got a bill a few weeks later for $499 on top of the $463 I had already paid up front. When we called to understand why the additional amount, we were advised that they are out of network for MetLife. We advised, yes we knew that and all of that was understood before making the appointment and was even questioned a second time before agreeing to the appointment. The next thing they said is, well we estimated your insurance to pay $1,000 on the claim. My response was, you quoted me $463, estimated the insurance would pay $1,000 on an out of network claim. At this point I told them they were full of **** and that basically they pulled a bait and switch. So now they want me to pay basically over double the amount that was originally quoted. Given the fact they knew my insurance was out of network and they fact that they are saying they estimated the insurance would pay $1,000 makes all of this seem they indeed did pull the ole bait and switch. Granted I am still thankful they fit me in and did a great job. But it is definitely buyer beware Obviously you can ask all the right questions but if they know your in pain and need something urgent, you may end up paying more than double the original quote you are given. It's sad businesses still operate this was today, but I guess a crook is a crook at the end of the day!!! Hopefully they will assist in resolving this in a fair and equitable way for both parties involved. If not, its going to be a long haul as I for one will not be a victim of an obvious bait and switch. Lastly, I apologize to the billing lady at the office who got the brunt of my frustration over all this. Doubt I'm the first one to display my frustrations though if this is truly how they do business.

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    Smith Endo - Michael Smith, DMD - We offer Care Credit to our patient's. Many get approved for 24 months interest free!

    We offer Care Credit to our patient's. Many get approved for 24 months interest free!

    Smith Endo - Michael Smith, DMD - Our office is recognized by American Dental Association (ADA), Wells Fargo, and Dental Economics for Excellence in Dental Office Design.

    Our office is recognized by American Dental Association (ADA), Wells Fargo, and Dental Economics for Excellence in Dental Office Design.

    Smith Endo - Michael Smith, DMD - Dr. Smith's office in Fleming Island, Florida

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    Dr. Smith's office in Fleming Island, Florida

    Island Walk Dental Care

    Island Walk Dental Care

    4.1(12 reviews)
    4.3 mi

    I am so impressed with Island Walk Dental. I have been to…read morelots of places before and none can ever compare with Dr.Shultze and her staff! The are awesome! They go way beyond their call of duty to give outstanding service to their patients. I have been going here for years and never ever will go anywhere else! I work out of state and travel back here to go here..they are truly worth the drive!!! Dr Shultze is so kind, knowledgeable, professional, gentle, caring, Outstanding in making sure you get the highest level of quality work for everyone. She is a true Gem! I cracked a jaw tooth years ago and I was at work and they got me I'm instantly! A old filling cracked the tooth and it was a close call on saving the tooth..but Dr Shultze's skill and knowledge saved my tooth! She even stayed way after hours to make it happen! I was so grateful for her saving my tooth that she gained a forever patient! She has since finished restoring all my teeth to perfect health and even got me in Invisalign and gave me the smile I always dreamed of all my life! Thank you Dr Shultze for all your compassion for your patients you are a remarkable Dentist that truly cares and treats us like family! Everyone here is the best! They all strive to give you the best care in a clean relaxing atmosphere! There's no comparison... Simply The Best...better than all the rest! Give them a try .you will never want to go anywhere else?

    their office was well maintained. Very clean it smelled good, and the dentist were very nice a…read moreclear with information. we got through very fast. Thank you again :)

    Orange Park Endodontics - endodontists - Updated July 2026

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