Dr. Cherry is truly a master. Our son was born with a cleft lip/palate and we had been working…read morewith Dr. Cherry for 5 years for our son's final surgery. This is in layman's terms, but the whole upper jaw had to be moved, lined up and wired. Our son really respected Dr. Cherry and trusted him implicitly. He also considered Dr. Cherry as someone he could talk to (a friend), and that was important for an 18 year old. Dr. Cherry didn't hold back, and explained everything to us and our son about the procedure. It really wasn't easy for an 18 year old to be laid up for a summer with his jaw wired shut, but Dr. Cherry called and checked up on our son many times. Our son looks so good and has a whole new profile, and we consider Dr. Cherry one of the very best. Dr. Cherry's staff is also very considerate - they are all very kind people who are concerned. We weren't a number coming in, but a family that was concerned about our son, and they were wonderful. One of the staff recently left, for personal reasons and we could not have done what we did without her help on insurance - she even gave me her personal cell number so I could call with concerns or questions. By the way, Dr. Cherry also gave us his cell to call at any time of the day or night. A great Doctor who is empathetic and concerned for his patients AND the parents. Thank you Dr. Cherry and staff for all that you do.

Dr. Cherry and his staff are simply amazing! I have always been scared to death of any kind of…read moredental procedure no matter how insignificant. Needless to say, when I was informed by my regular dentist that my front tooth not only had to be pulled but may need a bone graft, I was in disbelief. Thankfully, I was referred to Dr. Bradley Cherry. After the first visit, I knew I was in the right place. They worked as a team to insure not only my medical needs were met but also made sure that I felt comfortable with the upcoming procedure. My surgery went great and I realized with the right doctor, oral surgery does not have to be scary. I had very little discomfort after my surgery and Dr. Cherry called me that night to make sure I was comfortable. I was so excited about my results and the fact that I can smile with confidence again. Dr. Cherry is a well respected surgeon with small town values. He is the one doctor that I do tell my friends about and have confidence without a doubt they will be just as satisfied as I was. Best doctor ever!

I had all 4 wisdom teeth removed at once the best experience you could possibly imagine with a…read moresurgery.had all 4 teeth out in under an hour and used laughing gas. 0 pain. Everybody was super nice and welcoming. 10/10 experience

Very nice establishment and great staff! Everyone is so…read morenice and welcoming in this office and the dentist is very thorough and knowledgeable. I truly appreciate and recommend this business.

Randy is a great Dentist. The office staff was great as well from check-in to check-out. We will…read morebe back.

A huge thank you to Dental Care on Longleaf. From Brandi answering the phone to schedule me, then…read moregreet me when I came, to Brittany being an amazing assistant and Dr Bagey performing my emergency root canal, it could not have been a better experience. I will be switching to have all my dental needs at this office!!

Went for a crown fix and was told I need a new crown. I have insurance. Practice quotes me an…read moreadditional $1100 above what insurance covers. Not my actual deductible for the procedure but an additional "doctors fee" do not come to this outfit it is a pure rip off. Update to original post. I called my insurance to find out why they weren't covering my crown. They said the dental office never called in for approval. The dental office office was just trying to get a cash price out of me.

I am not sure why they had such low ratings. We were referred here by a friend whose whole family…read morecomes here. I made an inquiry online and received a call the same day. Based on the needs my daughter needed we were advised to come in today. The staff from the phone and in person the staff was extremely helpful and efficient.

Had to get my wisdom teeth removed. Dr. Wahl did an amazing job! He made me feel at ease and…read moreanswered all my questions. During the surgery they made sure I was comfortable through the whole process. The surgery was quick and I felt no pain. They even called to check on me later that day. Overall great experience. I Highly recommend!

I was recommended to see Dr Wahl for my wisdom teeth removal (all 4) and had the easiest process…read morewith him and the rest of the staff. Front to back of office was easy going, helpful and transparent about the process and what to expect post op. I went for my follow up and experienced the same quality of care from Dr. Wahl and his team. I would recommend this facility to anyone who needs a flexible appointment with accommodating communication from the staff.

Had a pain in my wisdom tooth, got news from dentist at 11:30 saying teeth needed removed, called…read morestaff here due to they took my dental insurance, they were booked for the day but went above and beyond to get me in the office to have my wisdom teeth pulled. I got there around 1:30 and left at 2:50. Could not be happier with customer service, highly recommend anyone to this place, I will be back for my other 2 wisdom teeth removed, even with the hour and a half drive from home.

Exceptional Staff! This is the most Professional Dental Office I've ever seen, this is coming from…read morea man of 66 years taking care of my teeth and seeing Dentist's at least twice a year. I've seen Many Dentist and Oral Doctors have two implants myself. OK! I qualify to say: Doctor Stakem and his Staff are Absolutely the Best/Finest/Greatest/Coolest and most Professional Medical People that are there to take good care of us. I Found a Dental Office that makes me a Happy Kinda Guy! They keep the appointments right on time! Happy People! (Staff and Clients)

First time I met Steven Mantegari I was nervous due to the fact of needing an extraction. After…read moreDoctor Mantegari explained the procedure and my options I was at ease and comfortable. The Doctor and his staff are very professional, after working in Dentistry myself I would rate them a 10. I would recommend them to my friends and family

He was gently.. he wasn't the issue. I keep getting a bill for X-rays that I already paid a co pay…read moreand was billed for.. I felt like they tried to add services without asking me.. they pre approved my treatment so why this X-ray bill? My previous Dentist always knew what I would owe before treatment no hidden cost so this place is a big no for me.

I came in really nervous with my father because I had an appointment for wisdom teeth removal…read more Everyone was super sweet with me and helped me feel a little more relaxed and comfortable about my surgery. I'm grateful that I was in good hands.

The care and compassion is outstanding from this practice. I was so afraid and their patience was…read moreamazing. They were unable to fix my problem but sent me to someone who can. I will be forever grateful to have met the amazing professionals I did today. So kind..... Thank you AJS

My wife had a very pleasant experience with this clinic especially the professionalism shown by the…read moreclinic personnel as well as Dr. Fetner. Explained the details of the procedures and cost before performing the procedure. We were treated with respect and professionalism. Highly recommended

Wow, DIS-ABLED VET, SERVICE CONNECTED 100%.I was fortunate enough to be re-fered by the VA~MEDICAL…read more I've been seeing DR. ALEX for 4yrs.,. With ALL the Denist offices I have been through! Alex and FETNER & HARTIGAIN, were way above ALL others!!! Michael Harden

I was your typical nervous wreck patient coming in for my wisdom teeth. Scheduling, communication…read morewith staff/office and my insurance where never a problem for me. Everyone including Dr. Sklenicka where very nice, answered all my questions and listened to my concerns during my visits. I had a consult at a different oral surgeon several months ago and just wasn't comfortable when leaving so I never went back. Consult and surgery all within a week which was very convenient for me and my work. I tend to bruise easy but had little to NO bruising on my face, some bruising with the IV(to be expected). I iced my face to help with the swelling but also had little to no swelling! Took antibiotics and Ibuprofen as directed so I truly wasn't in ANY pain just some muscle soreness. Never woke up during procedure. Although I do suggest they should manually weight patients rather then just asking. All in all, I am very very happy with my experience with this office and my results from having all 4 wisdoms teeth out. Don't be a chicken! It's a relief to have it finally done and over.

On April 1, I underwent extraction of two wisdom teeth at North Florida Oral &Facial Surgery with…read moreDr. Scott Sklenicka. Following my consultation, I was provided with an estimate of over a thousand dollars. The office correctly charged the contracted in -network rate for the office visit and X-rays, but charged me the out of network, max price for the 2 wisdom teeth extractions. I immediately questioned the amount of the tooth extraction because my dental plan provides an approximate range of $170.00-$250.00 for this service, at 80% of covered charges. The staff member acknowledged that the estimate was likely incorrect and instructed me to speak with the front desk personnel on my way out. I proceeded with the extractions and, upon checkout, spoke with the front desk regarding the charges. I was informed that this was the rate they charged for tooth extractions, despite North Florida Oral & Facial Surgery being an in-network provider under my dental plan. When I questioned this, I was told, "This is how we charge." Therefore, it is unclear why the office applied the proper in-network pricing to part of the visit while charging me the maximum out-of-network rate for the tooth extractions performed during that same appointment. After recovering from the procedure, I contacted my dental insurance and was informed that I had been charged incorrectly. Once the claim was finalized, my dental insurance determined that the in-network contracted rate for all the services was much less than I had paid and I was owed over 800.00 in a refund for overpayment. According to my dental insurance, payment was issued on May 29, the Explanation of Benefits (EOB) was sent on May 30, and the payment check cleared on June 1. On June 10th, I participated in a telephone conversation involving my dental insurance, myself, and a representative from the oral surgeon's office. During that call, the office representative stated that someone would contact me by the end of the day regarding the EOB and the refund owed to me. I never received that call. On June 11, I contacted the office again and was told that a refund check of over 800.00 had been mailed on June 5. I was instructed to allow seven to ten days for delivery. I waited until June 24 to allow sufficient time for the check to arrive, but I still had not received it. I left a message for the billing department and then called the office and spoke with the office manager. During that conversation, she stated that the refund had been approved on June 11 and mailed on June 12, contradicting the previous information I had been provided. When I informed her that the check had still not arrived, she stated that she would contact the billing office and call me back. As of the close of business today, June 24th, I had not received any return call. It has now been twelve days since the refund check was allegedly mailed, and I still have no resolution, no refund, and no consistent explanation regarding the status of my funds. SECTIONS 456.0625 AND 408.12 OF THE FLORIDA STATUTES ESTABLISH REQUIREMENTS FOR HEALTHCARE PROVIDERS TO REFUND PATIENT OVERPAYMENTS WITHIN 30 DAYS OF DETERMINING AN OVERPAYMENT HAS OCCURRED. THESE LAWS APPLY TO LICENSED HEALTHCARE FACILITIES AND INDIVIDUAL PRACTITIONERS WHO FILE CLAIMS FOR REIMBURSEMENT WITH GOVERNMENT OR PRIVATE HEALTH PLANS. Based on the facts described above, I am deeply concerned about the billing practices employed by North Florida Oral & Facial Surgery. At a minimum, the conduct appears deceptive, evasive, and inconsistent with the obligations of an in-network provider. I WOUND NEVER RECOMMEND THIS PRACTICE TO ANYONE! This review reflects my personal experience and is intended to help other patients avoid similar billing and insurance issues.