I had Southern Tire of Summerville mount and balance a new set of wheels and tires on my truck in…read moreNovember. I normally install and torque my own wheels, but they insisted on installing them. A few months later, when I attempted a routine tire rotation, the lug nuts were so tight that neither my impact gun nor a breaker bar could remove them. It took a two-foot cheater pipe to break the first one loose, and the second lug nut snapped during removal. I contacted Southern Tire, and they asked me to bring the truck in. While attempting to remove the lug nuts, their technicians broke 10 more lug nuts. I later spoke with another manager and technician who inspected the truck and agreed it did not appear to be a corrosion, rust, or saltwater issue. We discussed scheduling repairs, but after I dropped the truck off, I was told they still could not remove all of the lug nuts and that the shop would not cover the damage, citing a posted policy regarding lug nut and wheel damage. At that point, I had no choice but to repair everything myself. Over the following weeks, I removed both front hubs, replaced damaged wheel studs, pressed in new studs, and corrected all of the mechanical damage. During those repairs, I also discovered two rear lug nuts that were only finger-tight. The truck is now mechanically repaired, but I am still left with damaged wheels, uneven tire wear from not being able to rotate the tires, the cost of replacement parts and specialty tools, and many hours of my own labor. Mistakes can happen in any shop. What disappointed me most was the lack of accountability and the refusal to stand behind the work. Based on my experience, I cannot recommend Southern Tire of Summerville.

I cannot recommend this shop enough! Dennis was so helpful with ordering me the tires I needed and…read moresetting up an appointment for me over the phone. This can also be done easily online with their ordering and appointment reservation. I have a really tight schedule and work nights and Dennis was able to get me in first thing on a Monday morning. I was in and out in 35 minutes with four new tires. This is the fastest I've ever had work done on my car. Even though the business name only says tires in it, they also do other mechanical work. Dennis was super responsive on the phone so give them a call for any of your car repair needs.

This isn't my first time here but it was definitely the quickest! My head is still spinning on how…read morequickly I was in and out. Earlier today I noticed that my front driver side tire is looking really bad and didn't want to chance going another day on it. I really don't have the money for a new tire so I stopped in for a used one. They had my size in stock and as I already mentioned I was in and out in no time at all. It was exactly 20 minutes from the time I pulled in to the shop to when I pulled out. I'd definitely recommend for fast and friendly service.

These guys are great. I had my tires balanced and the job they did was great. I would recommend…read morethem to everyone.

I drove around for a co of weeks and my a/c wasn't working properly and because money is tight all…read morearound I tried to deal with it. A couples of days ago I stopped in Zee's for a diagnostic test and decided to have them look at it. It was the best decision I made it was affordable, fixed in a timely manner and ofc excellent customer service. I've known Zee a for a long time so i knew he was trustworthy. I definitely recommend him to anyone looking for service to their automobile'. He's definitely worth the time and invesment. 10/10

Oil and filter change. Good on timing completions. Staff was…read moreknowledgeable and safety oriented for drivers. Added brake shoe job after inspection.

I'll spare the details but the communication was awful. Im a pretty patient and understanding…read moreperson when it comes to mistakes but i began to get frustrated when what they were doing seems unethical. They increased the charge of my diagnosis twice and didnt mention the increase until after the fact. I just wanted my vehicle out of there and during the check out process i was almost overcharged $150 after disputing it. It was a mistake on their part but those mistakes occured throughout my entire experience. They also have an AI bot who takes calls and its very frustrating. They are also extremely over priced. As soon as i got my vehicle back i called other shops and they were a 1/3 of the price cheaper than what was quoted. Please spend your time and money elsewhere.

We brought our car in on a Saturday for a specific noise during light acceleration and an overdue…read moreoil change. After diagnostics, we were told the noise was from the CV axles (and that brakes were also needed). We agreed to replace only the axles, quoted at $1,600+, and were told the car would be ready Monday or early Tuesday. From there, communication completely broke down. We received no proactive updates. Multiple calls were routed through an AI system with no callbacks. When I finally reached a person, I was told the staff member handling our car had been out sick and that parts were delayed due to a storm. Totally understandable -- but no one called us, despite us coordinating work, school, therapy appointments, and Uber with one car. We were then told the car would be ready Wednesday, but again received no call. On Wednesday, we were told one axle never arrived and repairs would be done Thursday -- again, no prior notification. When I picked the car up Thursday and paid $1,500, the exact same noise was still present within a quarter mile of driving. I immediately returned. After initially being told it was due to not replacing the brakes (it was not a braking noise), they test-drove the car and then said the real issue was a gunked-up timing chain/belt, which they "fixed" with another oil change and flush. The noise stopped. That raises a serious concern: why were $1,500 axle replacements done when the original issue was misdiagnosed and resolved with an oil change? Had this been correctly identified, we would have made very different decisions. Between the misdiagnosis, repeated missed timelines, lack of communication, and unnecessary expense, this experience was extremely frustrating and left us without confidence in the work performed.

Had the RV wheel alignment done. Fast, professional and reasonable. Highly recommend for RVs.read more

The absolute best and the only place I'll will go to for alignments. Fast and efficient as…read moreperfection allows. Just what you want from an alignment shop

messed up my grandson's car doing a front alignment ended up costing him $800 more to get it fixed…read more They did not wanna honor their own repair.

I had no appointment but The new owner did me a solid favor with excellent service and reasonable…read moreprice on a Saturday when they are only open til1pm. Rely on my car to commute to Charleston and back M-F. Manager told me what part to go buy. They had the new tie rod in on the correct side in a couple of hours at the price quoted. I am a new customer! Thanks very much!

I do most of my own repairs- so when I say Scott is very competent and very knowledgeable, it…read moreshould say a lot. Very honest business person and great price for the work. Not pushy, but he did ID another problem I had been trying to trace down and fixed it. Very happy with the work and the price. Scott's is now my go to shop for anything I won't/ can't do.

Price is very reasonable. They stand behind their work 100%. They are also very honest and don't…read moretalk you into repairs you may not need. Both times I've brought my vehicle in for repair it was done within a day.

Great job fixing the nail in our tire. We had no appointment. They fit us in and only too 45…read moreminutes in total. Staff was friendly and respectful. Reasonable price/value ! Nice to know we have an oil change and tire repair shop locally that's got great service!

I had an appointment. They took me on time. The place is extremely clean and well kept up. The…read morewaiting room was comfortable. They did what they said they were going to do and they did it well. Prices are in line with all of the prices around here. My appointment was at nine for a front end alignment and an oil change. I clocked in at nine and out at 9:55. Great service! Will be back.