By far the friendliest most neighborhood OTF. I've been to a lot of orange Theories and this one is tops for personality. Yes. The class are intense. But the community here is off the charts. If you want a bit more out of your classes and thrive on connecting with people. This is your studio. I'll attend here whenever I am in the area read more

I have done a trial class here before and am in thoughts of starting a membership here. The trial class I did with a friend and it was a solid 30-40 min workout! I loved the direction the staff gives so you can get in a good workout and do it the right way so you dont get hurt! read more

I have been with Orangetheory since mid-2017, and Dedham is my home studio. My experience with OTF Dedham has been good until this summer. While the workouts and coaches are still amazing, the quality of customer service has gone terribly downhill. First, I have been treated disrespectfully by multiple front-desk staff members on several occasions. I have been talked down to and one man in particular tried to intimidate me (I didn't let him!!). There have also been numerous instances where I needed help with an issue on my OTBeat/MindBody account, and nothing has come of my repeated inquiries about this. The disrespect and lack of follow-through is frustrating and not what I would expect from a gym which I am paying so much money to go to! I understand the front desk associates are likely overworked and underpaid, however this does not excuse such rudeness and carelessness. I spoke with the studio owner who I have known for a while now about how I have been treated poorly, and nothing has changed. Since my recurring negative experiences with OTF Dedham this summer, I have started going to different locations, while Dedham is still my home gym. I have had excellent service at other gyms such as North Andover, Walpole, and Wellesley. These positive experiences are a stark contrast to how I have been treated at OTF Dedham. I would not recommend going to OTF Dedham if you have a different studio nearby. Edit in response to owner reply: Hi Kerri, there was no recent issue with my monitor itself, but my account! I cannot book classes through the app. This issue has been ongoing all summer with no resolve. As far as my actual heart rate monitor goes, I have not received a loaner from Dedham in a while. I do appreciate that my classes were extended when I was approaching the expiration date. However, I was called by the studio and received a voicemail saying that pack the classes do not expire, but the comp classes do and that date was approaching within a month. Once I was in studio I was told a different story, scrambling to use 7 classes in 10 days. How frustrating! Regarding our conversation, my upset was not about being denied entry (although I was not the one who was denied entry, it was the new member who was with me). I understand you must adhere to corporate policy for the safety of your clients. My frustration was about the blatant disrespect shown by one of your front desk employees. read more

The workout is BOMB!!! best workout I've ever had. I enjoy the whole process. The facility is nice and clean and staff is friendly. My only con about the place is lack of information when signing up. Nothing was really explained. As far as the facility, I was give a tour (2 thumbs up). The charges, monitors, and flow really wasn't explained. However, this place is pretty amazing!!! I leave there sweaty and feeling accomplished. read more

I called to try to get some understanding in canceling a class I booked, they have an 8 he cancellation policy, which I get...but there needs to be some human common sense exercised. I tried to cancel 2 hrs prior to my class bc I was taking care of my grandmother who had taken a turn for the worse and died 48 hrs later. I told them she was the reason I needed to cancel on short notice, was put on hold, only to be told after that if I didn't show up is be docked 1 class out of the 4 I purchased.....how nice...thanks orange theory! read more

This was my first time at this OTF location and I couldn't have had a better experience. From the time I walked in and throughout the class, I felt valued and cared for particularly because I'm totally out of shape & this is a serious workout. The coach made sure I didn't try something I wasn't ready for, but still reached my goal. I will be back for sure! read more

Where to begin. I was ready to get my sweat on with a few of my friends that I recommended Orange Theory to. I was new to the location so I dedicated to try out Dedham. We arrived at 6:23 for our 6:45 class. When I took my first Orange Theory class they told me to arrive between 20-30 minutes early for orientation which I understood. However, when we arrived in Dedham we were unpleasantly greeted by two front desk workers who immediately turned my friends and I away after not arriving 30 minutes earlier as it was "corporate policy". Now, corporate policy I understand but turning away customers for their first time, exposure, and experience at Orange Theory is a poor business model that you should fix. read more

I was excited to try my free workout and see how this place worked. They wanted me there 30 minutes before my first class and I told them it would be tough because I work an hour away. I arrived there 15 minutes before the class started and they told me that they couldn't let me in. You lost a future customer. read more

I went here today for the first time free workout and loved it! The employees were so friendly during the tour, workout, and information session afterwards. They were not pushy about memberships at all (which was surprising to me!). The facility is so clean and the equipment is awesome! I would highly recommend trying it out! read more

This is my favorite Orangetheory! The studio is so clean and the staff is super friendly. The coaches are great and I'm always greeted with a smile at the front desk! The workouts kick my butt but I wouldn't want it any other way. The heart rate monitors work great and I won't go anywhere else but OTF Dedham! read more

Very motivating and educated instructors and super clean facility. One of my go to spots for working out!

I absolutely love this establishment. The staff are so helpful and friendly. From the coaches to the front desk. The owner is such a sweetheart and was really helpful when it came to making my decision to join. I plan on bringing all my friends and family here. They've been able to help encourage me to go after my fitness goals. Thank you OTF Dedham! read more

I've been going to OTF for over a year since they opened in dedham. I will never go to another gym again! I've lost and kept off over 20 lbs. I've also gone from a "power walker" to a runner which is always a goal I had. I've made progress that I never though I could and could never push myself as hard on my own or at another gym. I have and will continue to tell everyone about it this place! Also the trainers and all the staff are amazing! Always there to help especially if you need a modification on something or showing you how and when you can make something a little more challenging for yourself. Yeah needless to say I love this place! read more

This is a SERIOUS butt-kicking work out. If you want results, this is the place for you. Zero downtime, zero excuses, all results. I drive 90 minutes 2-3 times a week (and belong to a gym a mile from my house) ... it's THAT good! read more

I started hating the way I looked. I was looking for something that worked for me. A typical gym was not going to cut it because I had no idea where to begin. I hate running so I was intimidated to try it. A friend of mine goes here and said you can start as a "power walker." I figured I would give it a shot, the first class is free so, why not? As soon as the class was over I knew this was just what I needed. If you are having trouble deciding where to start your fitness journey, look no further than OTF Dedham. read more

Consistent working out has always been a tough thing to accomplish for me, I have tried gym memberships, personal trainers, crossfit, pilates etc... but I was never motivated to return after 1 or 2 go rounds. However, I must say that I thoroughly enjoyed my initial visit to Orangetheory Dedham! I went alone and was extremely nervous but the staff was so friendly and welcoming! I have never worked so hard in one work out in my life but it was quite DOABLE and ENJOYABLE!!!!! I loved it so much until I signed up for the unlimited package and even invited a friend to join me the following day! YES- you heard correctly I went twice in a row!!!! If you knew me, you would know that this must mean Orangetheory is really on to something!!!! I met three coaches so far and ALL are encouraging and supportive. If you are new to working out, serious about making a change but need a fun an supportive environment come join us at Orangetheory Dedham :). read more

I really like the fact that no two days are ever the same. I also enjoy coming to classes because by the end, I always feel like I really accomplished something. Specifically to the Dedham location, I like the trainers and how motivating they are. Overall, Orangetheory has really changed my view on fitness and working out. read more

If you're looking for a great efficient workout, come here! Worth every penny. Trainers are great and the workout is always a killer!

I love OTF Dedham!! They're always on top of it, the studio is soooo clean, trainers and desk staff are amazing!! Their playlists are awesome! And above all, it's such an amazing workout that i'm totally hooked and have been coming since they first opened! I've been to two other OTF locations (in other states) and Dedham is hands down the nicest and best!! read more

This is in response to Sherma's negative review, which today I read for the first time. I know, first-hand, Kerri Bliss is ethical and fair. I met Kerri months prior to Dedham's Grand Opening when I made an appointment to visit. We sat and discussed the soon to be born Orangetheory Fitness, and Kerri was thorough in conveying costs, opportunities for me, the heart monitor, you name it. I was very excited and signed up. Like you, Sherma, I signed up before the gym opened, and like you, would have enjoyed the reduced membership costs because of that early sign-on. Life happened, and I had to cancel. I notified Kerri by email, and she was more than fair. So fair, in fact, she offered to hold my membership for several months, at the reduced fee, without charge, if I thought I could start at a later time. Kerri didn't have to do that, but she did not want to see me lose the reduced fee. Unfortunately, I could not take advantage of Kerri's generous offer and declined. Immediately, monies were reimbursed to my credit card for the heart monitor. The reduced cost of that early sign-up fee was a gift that won't come again, but I appreciate everything Kerri did to make it possible. I'm sorry your experience was not as positive as mine. I only have good things to say about Kerri Bliss, and she deserves FIVE STARS. read more