I am extremely grateful for the nurses who helped me during my MRI, Annie and Brandon. I was very…read morenervous and claustrophobic, and the MRI tunnel felt very small. Annie stayed with me the entire time, kept talking to me, and made sure I felt safe and comfortable. Her calm presence truly made all the difference. Brandon was the nurse who checked me in and also helped me, and he was just as kind, reassuring, and supportive. Because of their compassion and patience, I was able to get through the MRI. They both went above and beyond, and I will never forget the care they showed me.

Did all my pre-registration and work up a week before my scheduled 3T MRI for prostate AND WAS…read morescheduled for Monday, August 5 everything was good. The Friday before I start getting phone calls at almost 4 o'clock asking for PSA report and report from the doctor. This should've all been sent over in the doctor's orders and referral. Needless to say it's a little late to start trying to get those kind of documents at 4 o'clock on a Friday when Kaiser Records closes at five.. these records were not even needed for M 3T MRI of the prostate. Long story short I was prepared for Monday they canceled my MRI.. back to square zero Immediately went to Providence in partnership with Zolut Shin imaging center Tuesday and received my 3T MRI OF THE PROSTATE IN IRVINE WITH ZERO DRAMA AND RECORDS NEEDS AT THE LAST MOMENT. I don't know who dropped the ball on my referral MRI APPT but everything was completed and good to go, that was horrible customer service to drop a patient right before his scheduled MRI I gave you the PSA levels from Kaiser the report from the doctor was not needed. It went smooth at Providence without any of that unneeded BS requested paperwork I definitely would like a supervisor or one of the Doctors/owners to review this procedure and find out who dropped the ball that had my information for over a week and then canceling my appointment at the 24th hour because you realize they are missing paperwork that wasn't really needed PSA levels sent over etc

They were unable to scan an area yesterday, which was an inconvenience but I will say that the…read moreyoung lady at the front desk was so helpful and kind. Didn't get her name but she had glasses on and salt and pepper hair, as you face the desk she was the one on the right, not the one right next to the window. I hope her boss sees this cause she was definitely the most pleasant and professional to work with.

I had an extremely frustrating and unacceptable experience trying to schedule an ultrasound. The…read morevery first question I asked was whether the Redlands location offered the specific ultrasound test I needed. I spoke with Ralfjohn Dario, who assured me from the beginning that the Redlands location did offer it. Based on that assurance, I spent over 40 minutes on the phone, sent in my doctor's order, and sat through repeated holds while he supposedly worked on scheduling the appointment. After all of that, he finally told me I would actually have to go to La Jolla for the test. This was a complete waste of my time and could have been avoided if accurate information had been provided at the start. Patients should not have to spend nearly an hour on the phone, submit medical orders, and be repeatedly placed on hold only to be told the opposite of what they were assured at the beginning of the call. This experience showed a serious lack of competence, communication, and respect for patients' time. I would not recommend relying on this office for accurate scheduling information.

Great place very nice people if you are in the redlands area I would highly recommend coming here…read moreinstead of anywhere else.

Very respectful and courteous. Made me feel very comfortable for my ECO and EKG. I got to watch as…read morethe doctor checked out my heart and that was pretty cool.

I actually like this place. I was a little nervous and anxious while I was in the machine and the…read moreradiologist was so cool about it. Gave me a little break and waited until I was comfortable going back in. I had two scans done. One for my back and one for my shoulder. Also, My new doc is challenging his finding and saying they are basically wrong. I wonder if anyone else has had the same thing happen? I'm sure they both know what they are doing. I just think Its wild that my doc don't agree with anything the radiologist found.

This place was awesome. Very clean & the staff was very professional. The machine was open & not a…read moretunnel like other MRI's are. They played all kinds of music for your hearts desire. The tech guy Robert was fantastic, he made sure you were comfortable before sliding you in the MRI machine.. I recommend this place for all of your MRI's needs

A high quality establishment. Front desk staff were friendly for ever encounter I have had so far…read more my first MRI here was Thoracic w/lumbar spine. The Technicians were easy going. I was especially impressed by the skill of the Radiologist as a Neuro specialist. Also I thought that the tech was poorer quality since it's not a 3.0 Tesla or better, yet I was surprised with the quality of results. The report stated how the coils of the equipment were leading edge as well as regularly tuned + serviced for optimal quality results. Bravo!

Been here at least 3 times. It's very clean and everyone is very nice and professional. I had some…read moredifficulties physically because of my injury but they accomodated me with no issue at all. Very quick too. I didn't have to wait more than 5 minutes to be seen.

I've visited the Riverside Elite Imaging facility more than five times over the course of 2 years…read more They are excellent!! I can't say enough good things about their staff. They are kind, helpful, and attentive. I've spoken with Lupe numerous times requesting disks and reports. Today, I spoke with Veronica who went out of her way to schedule my MRI and X-rays immediately. She was efficient, thoughtful, and very kind. I'm so grateful this business exists and is so close to home making it convienț. You won't be disappointed using their services!!

The staff here is very friendly and welcoming, it's also very clean inside. I was nervous since…read morethis was my first MRI after my accident but the tech made me feel super comfortable. it wasn't as bad as I thought it would be ! Thank you to all the staff!

I can't get a hold of them at all, there's no numbers on file for them and no website online to…read moremake an appointment. Not a great way to keep business up if nobody can even make an appointment.

Some were super nice super helpful sweet girls. Others you can tell were fake and talk shit about…read moreyou when you leave to each other and probably talk shit on each other but over all very sweet they take there time they could use a little more modern decor

This place was perfect from the moment you walk in. I HATE…read moreto get an MRI . I will say this WILL BE the only place I will get one . TRAY thank you SO much for your kindness and making me feel at ease.

Great staff and overall place for mri imaging especially if you are claustrophobic, they have a…read morespecial machine that an open mri . Great and friendly staff that show care and compassion

I have been here twice for my glucose test. The whole team was amazing. I checked in at 7:14 my…read moreappointment wasn't till 7:30. I was greeted and taken in as soon as I stepped into there office. Over all great experience and everything super clean as well!!!!

This Labcorp location is a mess when it comes to managing non-appointment patients. People are left…read morewaiting for hours -- sometimes three to four -- with no updates or communication. They completely shut down for lunch, even if the waiting room is full, and mornings move at a snail's pace until suddenly staff rush everyone through with loud, unfriendly commands like it's a county service line. If you're overbooked, why are kiosks still allowing people to sign in? If you're at capacity, why not communicate that upfront? It's basic customer service and public health. Having sick or fasting patients waiting this long without clear direction is not just inefficient -- it's inhumane. Someone needs to step up and actually supervise this location. Right now, it feels like no one is in charge, and the people coming in for care are the ones paying the price.