My battery died in the parking lot. I wish I had the name of the young man who assisted me, he was…read moreso very helpful and personable too! Had to go to a repair shop because of the type of battery it was, he arranged that for me. That was a homerun because I wasn't aware of a repair shop so close. They were also pretty terrific, so much so, I will go back there when I need further service on my vehicle. Stopped back at AutoZone to return the old battery, a different employee assisted and He also, was helpful and pleasant.

Stop by to the AutoZone to make a return the customers were very very rude in the 10 minutes I…read morestayed there to get my return done the manager was very efficient very polite and that his job very well, he did his best and stayed calm under the rude comments of customers Jose C. is a very good manager.

I've got to say, this is the first time I'm leaving a Google Review and its because of the…read moreexceptional service I got when I went to this O'Reilly Auto store. I had a problem at my local AutoZone and made the decision to leave. I went down the street to O'Reilly and was greeted immediately when I got in their store and they seemed to actually care about what was going on with my car. I will be a repeat customer from now on, I'm done with other auto part stores.

Saved about $33 over the price quoted by the Subaru dealer and had 3 wipers replaced in a total of…read moreten minutes time ! Competence, honesty and even courteous!!!

All I can say about all Faze is that they are outstanding. I've been having problems with my front…read moreend for sometime and I decided to take it to All Faze for the first time. The car is running almost like when it was new really really do appreciate Yo and her crew. very satisfied with their work.

Exceptional service , staff very friendly My car is running…read moreg very good and I also recommended my family and friends Local Mom and Pop business that knows how to treat people with respect

Buyer Beware…read more Unfortunately, our experience was far from positive. Repair and delivery commitments were not honored, leaving the service null and void. This type of interaction gives sales professionals a bad name. Reliability, follow-through, and integrity are non-negotiable in business -- and this fell short on all counts. One star for community awareness on our experience.

Furches will take your money, string you along, and not deliver. Avoid at all costs. Not a…read moretrustworthy person.

Lazy and useless. Went to buy wipers and the lady at the front desk pointed to an aisle and didn't…read moreoffer to install. That's why AI will replace you one day.

Sold me a bad starter and had to buy another one and had to pay labor again to have it reinstalled…read more. Cashier was rude.

I usually stick to restaurant reviews, but I'm making an exception here…read more I stopped in to the O'Reillys in the Springfield Plaza needing a new battery. Mine had died earlier in the morning and I was able to get a jump start to get to work. Knowing that the temperatures were going to be in the single digits overnight, it was important for me to get this fixed quick or risk being stuck again. Upon entering the store, I was warmly greeted by José who listened to my story and found the battery that was recommended for my vehicle. Before selling me anything, he wanted to verify that it was really the battery that was at fault and not the alternator or anything else. He had me pop the hood and hooked up his battery tester to confirm the fault was indeed with the battery. It was pretty cold out- in the 20's- but he was able to remove the old battery and install the new one in minutes. José was a great technician to deal with - professional, friendly, & competent. I definitely recommend this store for anyone needing a battery replaced and will use them for my minor automotive needs going forward.

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

Well, I guess I have to give them a decent review... even though there were a few customer service…read moremissteps. When I walked in, four employees stared at their various electronic devices like I was invisible for a solid two minutes. Also, I was price gouged. I came for four small pieces of otherwise worthless trim, and was charged $10. Please... Anyway, they were the only Junkya... excuse me, "used auto parts center" that had a Tundra in stock in what seemed like a 100 mile radius. I just bought one of my own, and thank god they had one here so I could strip it for trim to fit mine. The kid working the yard, hands and forearms stained in grease, took me out back to see the old Tundra. He helped me pick out the pieces I needed, and was real nice. I guess you can't expect white glove service at a place like this... It's fine... they sure do have a lot of cars here.

Visit 1 (~2 yr ago): pre-paid for 2 tire rims & tires. Was promised them the next day. Called…read moreevery day until they were ready 4 days later (they said a recent heavy snow slowed them down). Took them to Town Fair Tire, was told both tires were wrong size & 1 rim was bad. Returned for refund. Visit 2 (last week): prepaid for hood & both front fenders on Thu 9/29 ($200 - they threw in the cigarette lighter outlet & visor for no additional charge). Said they'd have parts next day & they'd call when ready. (I had someone lined up to install parts Sat 10/1.) When I still hadn't heard anything on 10/3, I called & gave the guy who answered an earful. He said my parts had been ready since Fri, but blamed manager on lack of calling me. I left a message for manager & threatened a negative review if the call wasn't returned. Manager called back promptly & was very apologetic (pointed out the items they'd thrown in). I explained I'd missed my intended install date & may have to wait until weekend to pick up - they were more than willing to hold parts until needed. Because the fenders pulled from yard were rusted, they ordered brand new ones (non-OEM) instead. Was happy in the end.

Convenient locations, excellent service; prompt and knowledgeable, reasonable pricing on auto…read moreparts.