Warning!!!Do Not! Come to baldwin auto he's a crook he took my money for parts and never put them…read moreon also found a crack pipe on his desk do yourself a favor take your business else where

Do NOT come to Baldwin Auto. Ken is uncommunicative and straight up lies to his customers. Came in…read morefor motorcycle tire service and my bike was out for 16 days without him lying a finger on it - all the meanwhile spewing lies to me and telling me bike would be ready. Had to trailer my once rideable bike out of his shop. Be warned - this guy is not who you want fixing your vehicles.

Absolutely awesome service department. I was all set for a track day at Palmer and had my brand new…read morefront tire (not from them) blister out. Rode it over to them and as soon as they opened they rushed to get me set up with a new tire had it installed very quickly and I was able to save my track day.

We are from out of state and found our sled that we wanted at Flamingo. Everything went very smooth…read moreand John, our salesperson was very helpful! He made sure everything went as planned. We had our sled delivered by Jim, who explained everything to my husband, and also was a great person to work with! Kudos to both, and thank you for a great experience

They were able to get my 04 Honda VTX back on the road running sweet! They were responsive and got…read morethe job done within the time frame they said. I was very happy with the work that was done. I would highly recommend.

So I called Twisted spoke on Thursday of this week. I'm not sure who I spoke with, but I was…read moreinquiring about having my tires swapped on my Harley. I was told on Thursday that if I brought my wheels in (off the bike), and my tires it would cost me $110. When I arrived on Saturday to have this service performed, the guy at the counter informed me that they charge $25 for bringing my own parts. i understand that policy, however was never informed of this when I called and set up the service. Very unprofessional not to tell me this policy in the phone and then magnified by not honoring the quote on the phone. Seeing as I drove 25 min to their shop to give them business instead of the dealership. And that I will now never give them business or suggest them for work because of their poor customer service.

I took a basic welding class to make a barn star at the Garrison Speed Shop in Mendon,…read moreMassachusetts. I have never welded before or used some of the tools and equipment required. The template pieces were all laid out, but that was it. Co-founder Luke had me read and sign all the releases first, and asked about my experience with welding etc. Being a Veteran myself, Luke as well, and the non-profit supporting Veterans and First Responders, he also made sure to ask me if loud noises or anything would bother me. Every step was explained and demonstrated before I was able to do it, and as nervous as I was at first, it quickly went away knowing he took my safety, the safety of others as well as their shop very seriously. Co-founder Ben also provided some muscle when I was unable to bend the metal myself. In just over 2 hours I had sanded, measured, re-measured, bent , hammered and welded together a really cool one of a kind 5-sided barn star. It was definitely something different to do and it was a really cool and fun experience. 5 stars !

From the owner: The Garrison Speed Shop is a 501(c)3 Non-Profit Organization that empowers Veterans & First…read moreResponders to focus on healing and positive living through Motorcycle Recreational & Vocational programs. We raise funds through fundraisers, corporate sponsorship, and through motorcycle maintenance/repair/performance work to the general public. What better than fixing your bike while helping someone who served our country that could use your help? Services we offer: -General Motorcycle Maintenance/repairs -Self-Service Station hourly rentals (free to Veterans & First Responders) -Media Blasting Services -Media Blasting hourly rentals -MIG & TIG Welding -Metal Fabrication/repair Programs we offer: -General Motorcycle Maintenance Clinics -Motorcycle Performance Clinics -MIG Welding Intro Clinics -Advanced MIG Welding Clinics -TIG Welding Intro Clinics -Advanced TIG Welding Clinics -Metal Fabrication Intro Clinics -Media Blasting Clinics Events at The Garrison Speed Shop -Special social events & fundraisers that support Veterans & First Responders -Special Veteran & First Responder Group Trips and events -Motorcycle fundraiser rides -Open House fundraiser events Check out our website, or better yet, stop by and see what we're about!

I will never do business here ever again. I brought my bike into have extensive motor work done I…read moregave him a budget of what I could afford and he went over my budget by $1300. Had no choice but to find the money to get my bike back out of hock because you would not release the bike till I paid for it in full. So After having had work done with new valves new cam lifters pushrods cylinders bored out 11,000 miles later pushrod let go. Brought it back to him for him to look at told me he didn't know what was wrong but was going to cost A minimum of $2000 to repair. I asked him how could you tell me how much it's going to cost when you don't even know what is wrong. Just looking for quick cash? What was really upsetting is that he wouldn't stand by his work after 11,000 miles.

Just got my bike up and running again and needed a few supplies, new helmet, cover, gloves, etc. I…read morewas amazed that their pricing is internet competitive!! Always happy to support a local business, and the customer service was great!!

I along with my entire family had previously had our motorcycles inspected and repaired it…read moreBarnstorm Cycles in Spencer, Massachusetts. It was our experience that they were down to earth, responsive to our telephone calls and overall trustworthy when interfacing with the customer, however something has changed dramatically and they do not return telephone calls no matter how many times you call them. Initially, I was patient because my calls were made around July 4, however I lost patience when I called more than five times over a period of three weeks and they never returned a call. In several conversations with other motorcyclists, I learned that that has been a drastic change in Barnstorm. It is perceived they are custom shop, at this time but they do not communicate that to the public. While I received an apology as a result of this poor review, Nothing changed!

This used to be my go to bike place. Love the people, used to love the prices, but now that people…read moreknow of it, it's getting too pricey for me, which is sad, since they do a good job. A bad wiring harness turned into two hours of labor, and seemed to be $50 higher than expected.

Took My 2018 Mercedes Benz E300 after being sideswiped the job Ricks did was phenomenal not only…read moredid they do the job right but also went above and beyond Great job Jeff who handled the claim and all the Staff at Rick's. hFor making the experience a pleasure. Michael Rodriguez

Never been to a business with more hostility then this Autobody...Beware!…read more I realize after reading reviews that many customers similarly have shared this experience. Among other issues, these guys are happy to make you promises they never intend to keep just to shut you up and move you along. If you dare to be straightforward and ask them what happened to the promise when they don't deliver, they will jump all over you and heighten the situation to an argument where all their goons come out of the woodwork to argue you! Apparently when you've been around for a while you don't care how you treat any customers and that's a huge part of why reviews should be written. They are undoubtedly the all time champions of arrogance. I've seen and heard about poor business practices happening down there to several people aside from myself and it's seems like they're strangely against policy to just keep their word about following through with insurance claim issues. It's painfully obvious who they actually work for and who they are pandering to and it's not their customers! Watch out for the game they will play where they keep you in the dark about your auto claim questions (covered items in question) right up until the point they are ready to hand you your keys. The hope on their part being you won't have the either the balls or the energy to call them out on their shady business practices.. The last time I went there they never once called me with an update on my vehicle even after multiple calls on my end for updates on the situation and a promise from my ricks adjuster that they would inform me about a covered item from my insurance company. They never did however and ignored it completely! Even when the vehicle complete date went a week over their estimate they never called to inform me of any issues or reasons why it was delayed. It was "too bad" it's was just an estimate. It's a real "fuck the customer" attitude down there by the majority of the staff. A far cry from how it was many years ago when Rick was more involved.. They are now the McDonald's of Autobody's and your order is predictably never gonna be right! God forbid you stay on them and you call to get some clarity on the situation all you get is excuses and justifications as to why they don't need to keep you in the loop! Really bad business practices in that place and after a few bad experiences in a row, I wouldn't go back. Plenty of shops out there that would actually appreciate your business! Caveat emptor!

I had the pleasure of having my Toro battery operated push mower worked on by the Father/Son duo of…read moreBill and Ben. I called right when they opened and explained that I needed a blade swapped out and that I had tried myself and was unsuccessful. They said to go ahead and bring it on by and they would get it changed out, as all of us thought it would be a quick and easy job. Well, they had to pull out all the tricks in the book minus cutting off the bolt to get the old blade off and new blade on. They finally did it and then cleaned it up and put it back in my vehicle. Top notch guys and if I had any other small engine works that needs to be done, I will be going back to them. Thanks for squeezing me in for what should have been an easy job during the snowblower maintenance season!

Through and hard working! I have been to the big guys and like/enjoy going here because there good…read moreat what they do.