My battery died in the parking lot. I wish I had the name of the young man who assisted me, he was…read moreso very helpful and personable too! Had to go to a repair shop because of the type of battery it was, he arranged that for me. That was a homerun because I wasn't aware of a repair shop so close. They were also pretty terrific, so much so, I will go back there when I need further service on my vehicle. Stopped back at AutoZone to return the old battery, a different employee assisted and He also, was helpful and pleasant.

Stop by to the AutoZone to make a return the customers were very very rude in the 10 minutes I…read morestayed there to get my return done the manager was very efficient very polite and that his job very well, he did his best and stayed calm under the rude comments of customers Jose C. is a very good manager.

I've got to say, this is the first time I'm leaving a Google Review and its because of the…read moreexceptional service I got when I went to this O'Reilly Auto store. I had a problem at my local AutoZone and made the decision to leave. I went down the street to O'Reilly and was greeted immediately when I got in their store and they seemed to actually care about what was going on with my car. I will be a repeat customer from now on, I'm done with other auto part stores.

Saved about $33 over the price quoted by the Subaru dealer and had 3 wipers replaced in a total of…read moreten minutes time ! Competence, honesty and even courteous!!!

Convenient locations, excellent service; prompt and knowledgeable, reasonable pricing on auto…read moreparts.

Lazy and useless. Went to buy wipers and the lady at the front desk pointed to an aisle and didn't…read moreoffer to install. That's why AI will replace you one day.

Sold me a bad starter and had to buy another one and had to pay labor again to have it reinstalled…read more. Cashier was rude.

I really like Pepboys for their selection. I've never had service done there, and have only bought…read moreparts. Staff is usually friendly, but sometimes seem miserable. It really is a car guys dream store. I could hang out in here all day looking for projects to get myself in trouble with. Tons of accessories and performance parts. I recently had service there to replace my busted radiator. They got me in quick. Communication needs more work on their side. After waiting awhile I had to go up and ask what they found wrong. They said I needed a new radiator. Total price of like $460. They charged for a couple hours of labor based on what computer said. I know from researching, it was only like an hour long job. I guess that's what you get for paying by the job, and not the actual time it took.

. Wanted to update ...Went to check out the car at another business because I knew that they'd done…read morea rushed and shoddy job....my valve caps were ALL missing and bead seeder- the white glue is smeared alllll over my wheels ... this is stuck and can't come off - that's what gave it that " old " look. I had to get valve caps replaced since they didn't put anything back on and had me driving with none on. I called and explained the situation to the manager VICTOR LOPEZ who told me that the missing valve caps didn't matter and "wasn't a big deal " and even the lack of alignment ...he didn't have any sort of concern when I expressed having children in my car and missing valve caps would lead to slow air leaks, underinflated tires, and potential tire damage. This manager was condescending and rude and did not ONCE apologize to me nor offer to fix anything. He said the " work was done ". He did NOT care. They knew I lacked knowledge and that they could do any kind of work on my car and give it back to me and I wouldn't know. I'm stuck with this horrible tire job- DO NOT GO HERE !! These people are rude and will not admit to any mistakes nor fix it.

I usually stick to restaurant reviews, but I'm making an exception here…read more I stopped in to the O'Reillys in the Springfield Plaza needing a new battery. Mine had died earlier in the morning and I was able to get a jump start to get to work. Knowing that the temperatures were going to be in the single digits overnight, it was important for me to get this fixed quick or risk being stuck again. Upon entering the store, I was warmly greeted by José who listened to my story and found the battery that was recommended for my vehicle. Before selling me anything, he wanted to verify that it was really the battery that was at fault and not the alternator or anything else. He had me pop the hood and hooked up his battery tester to confirm the fault was indeed with the battery. It was pretty cold out- in the 20's- but he was able to remove the old battery and install the new one in minutes. José was a great technician to deal with - professional, friendly, & competent. I definitely recommend this store for anyone needing a battery replaced and will use them for my minor automotive needs going forward.

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.