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    Stern Sheldon DO

    1.0 (1 review)

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    9 years ago

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    Wayne State University Physician Group

    Wayne State University Physician Group

    1.0(1 review)
    3.4 mi

    I am not the patient, but I went with the patient multiple times to this location to see an ear…read morespecialist. The service and wait time are among the worst for any health clinic. Once, we waited for nearly three hours to see the doctor just to be told we would need to schedule another appointment to see a different doctor. I have never encountered a time when we can see a doctor on time. If you have an appointment here, you might as well schedule the entire morning or afternoon off because that is how long you will need to wait to see your doctor. The last time we went, several people were waiting for the same doctor in front of us. We had been waiting for over half an hour when three more people came in to see, yep, the same doctor. How can they schedule patients like this and let them wait for an hour or longer? I have witnessed patients often upset with the poor service, with one complaining that her appointment was canceled without her consent. On top of that, the facilities are dirty and look like the seats, floor, and windowsills have not been cleaned in years. I had to go to the restroom and was directed to the unisex bathroom by the reception area. There was a brown stain on the toilet seat. I had to ask a worker if there was another bathroom available, and when I asked why all I could say was that the bathroom was not clean. Completely disorganized office, dirty and unhygienic. I have told the patient not to return to this clinic.

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    Wayne State University Physician Group

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    PrimeCare Of Novi

    PrimeCare Of Novi

    3.1(36 reviews)
    4.2 mi

    I've been going here for almost 8 years, I've received great care and customer service like 97% of…read morethe time. They are usually really good about getting me in same day if I need to be seen and am not particular about which doctor I see. If I want to see my Doc or one of the other ones I prefer sometimes I have to wait until the following day. There usually isn't that much of a wait once I get there. You can usually email them if you have any questions about medications or concerns. Most of the physicians are very patient and don't rush you and will let you ask about other medical/health concerns that aren't necessarily the reason you came in and not make you feel rushed. Sorry I'm not naming names, sometimes you just don't mesh well with certain people. I don't want to tarnish someone based on my preferences.

    Went to Physical. They wrote tests which are not covered in the Physical without my knowledge. I…read moredint complain about weakness or any sysmptom that needs vitamin B test. QUEST is their vendor who does these tests. For Vitamin D test, they charged 250 dollars through Prime care. If you go direct to Quest its around 60 dollars. You can shop around and can get for less. I feel like this is day light robbery. I feel only Dr Shively is good here. Rest are not worth going to. For Urine and blood test , I think its better take the prescription and shop around. Called Dr and left multiple messages. No Reply. Contacted Billing 10 times. No reply Horrible service.

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    PrimeCare Of Novi

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    Stern Sheldon DO - familydr - Updated June 2026

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