We have never had such a terrible experience with any (!!!! Michigan, Florida or California!!!)…read morehealth systems. Impossible to refill any regulart prescriptions! They lost all our data about medications, insurance etc.... Now we have to find a better care as soon as possible. Disaster!

I am so pleased with the service I received at Epic health today. Before today's visit, I was…read morealmost certain that I would find another primary care doctor. I had a persistent issue that had not been properly addressed at another location. Shannon immediately addressed my concerns and assessed the problem. She took time to educate me and make sure that I was comfortable with the information I was receiving. Her bedside manner is impeccable. Other staff were efficient and personable. I was very comfortable during my entire visit. I left feeling confident that my issue would be resolved through prescribed medication and care instructions. I will definitely move forward with Epic health, with this being my primary location.

I was assigned Dr Lipsky as my blue care network primary physician. Today was my first visit to his…read moreoffice which is part of the MILLENIUM group. I felt like I was at a factory. The individual who took me back to the room did not look at me or talk to me. I was hoping she would introduce herself since she was doing the intake & it wasn't til during the. EKG procedure that I asked her name. Maybe the doctor was having a bad day. I have never felt so rushed. I was scheduled for a physical and other than his taking a brief history and listening to my lungs, that was the extent of the exam. I hope there is a way to change primary care physicians cause I dread going back.

I came to them when they first opened and I have tried to give them a chance. However Dr Angela…read moreXavier and her staff are the most unprofessional people I have come across in awhile. I went to Dr Xavier for a physical. I complained of having chest pains. One would think she would give me an EKG. I don't know what's needed and apparently neither does she. She writes a script for a stress cardio gram that gets denied the day before I'm supposed to go in on Wednesday. I call Thursday morning just to see where we are with a preauthorization. Dr Xavier tells me she doesn't know how long it will be, that it's a process. I'm like should I give it a week? She says she doesn't know. So I'm fed up at this point. I'm the one having chest pains but she doesn't seem to care. No worries. I fixed that. I had chest pains today and came to urgent care for blood work and an EKG. THE SAME THING SHE SHOULD'VE DONE. Since Dr Xavier acted like I was bothering her with my questions, I've found a doctor that will listen. So, being a start up doctor's office, she should have more professional people that KNOW what they're talking about. Because with my PPO, I can go ANYWHERE without your lazy attitude or consent. For all she knew, I could've been having symptoms of a heart attack or stroke. Thank God I went to the hospital to find out what's wrong. NEVER SETTLE FOR POOR CUSTOMER SERVICE AND DOCTORS that don't seem to care! BE YOUR IWN ADVOCATE BECAUSE IT CAN SAVE YOUR LIFE! If I could rate this place a ZERO I would! I won't be bothering her EVER again!

I am not the patient, but I went with the patient multiple times to this location to see an ear…read morespecialist. The service and wait time are among the worst for any health clinic. Once, we waited for nearly three hours to see the doctor just to be told we would need to schedule another appointment to see a different doctor. I have never encountered a time when we can see a doctor on time. If you have an appointment here, you might as well schedule the entire morning or afternoon off because that is how long you will need to wait to see your doctor. The last time we went, several people were waiting for the same doctor in front of us. We had been waiting for over half an hour when three more people came in to see, yep, the same doctor. How can they schedule patients like this and let them wait for an hour or longer? I have witnessed patients often upset with the poor service, with one complaining that her appointment was canceled without her consent. On top of that, the facilities are dirty and look like the seats, floor, and windowsills have not been cleaned in years. I had to go to the restroom and was directed to the unisex bathroom by the reception area. There was a brown stain on the toilet seat. I had to ask a worker if there was another bathroom available, and when I asked why all I could say was that the bathroom was not clean. Completely disorganized office, dirty and unhygienic. I have told the patient not to return to this clinic.

I arrived to get my PCR test and parked by 8:55 AM. One of the staff members, Shelby came up to my…read morepassenger window to hand me the paperwork to fill out and gave me a Emcura pen as well. Shelby gave me paperwork to fill out and to put on my dash by 8:56am. This man in a blue jacket met me at the front of the parking lot and driveway to guide me to where I needed to go for my PCR testing. My temperature is well under 98. Another woman came to collect my insurance and my ID card, while I filled out the paperwork. Filled out my paperwork by 9:05am. They have a lot of staff here. The same lad that took my ID came to collect my paperwork and to get back my ID. They told me to keep the pen, since it had been in my car. They take all precautions here and take the virus very seriously. They don't need a script here at all, no symptoms required either. My doctor had wanted to provide them with his script paperwork, so that they would provide the results to them directly. They can't and won't send to doctors at all before a procedure. I will have to pass it along myself. The nasal swab today was much more invasive than the first time I had it done. It was shoved it up so far and that it made my eyes flood with tears, that's way up there for sure. Quick and efficient service here for sure. Would get it done here anytime required again.

I initially found Dr. Supak Sookkasikon on Zoc Doc for my mother some time back and have been…read moreextremely impressed with the level of care, attention, knowledge and speed that Dr. Supak Sookkasikon, Dr. Kesliker and the entire team display each and every time my family or myself have need to see them. I recommend also asking about the supplement display as they are very knowledgable about what exactly to recommend and unlike a vitamin chain or supplement shop the choices are tailored and not overwhelming. In the case of my questions regarding supplements Dr. Supak Sookkasikon and team have recommended the following for energy and a super food. 1-Amazing Grass Superfood, Green Superfood. 2-Ultra Meal 360 (Stevia -Rice) 3-Jarrow Formulas (B~Right) B Complex

Clean office, Great office staff, Dr. Russell has an awesome bed side manner. She actually listens…read moreto me when I have questions and concerns

Dr. Russell-Little is great in person, but her and the office have TERRIBLE patient follow up. I…read morehad to call the office over 8 different times after being told my tests results were in, in order to have someone deliver them to me. And even when I was finally able to get a hold of someone and requested to speak to the doctor to consult on my test results, I have still not heard from her since my appointment 1.5 months ago. I left half a dozen voicemails and sent emails and not once did someone proactively reach out to me.

I have been a patient of Dr. Grant's "Executive" practice for the past three years. He delivers…read moreeverything just as promised. When you meet for the first time, he explains the practice style which is similar to a concierge . Available for same-day appointments, spends as much time as I need with him when I am in the exam room, and I never wait to be seen. He definitely knows his medicine, how to listen to problems, and develop treatment plans. I highly recommend him to anyone seeking to get away from being just "another number" in an impersonal, busy, get 'em in/out "patient mill." This doctor actually treats you like a person, and gets to know you and your medical needs !!

Dr Scott Grant is a wonderful physician. He takes his time and is attentive. He is dedicated to his…read morepatients and his new offices are clean and well appointed.

Really bad experience today. Went to…read more Birmingham Physical Medicine The nurse takes me back to room Seems like everyone is masked .. She says you don't have to wear your mask if you don't want to.. I looked at her in her mask and said "Why would I not" The Dr Dr Whitmore Walks in the room NO MASK I ask him politely to put on a mask With his rude and arrogant attitude and almost anger in his eyes said NO!! I in return asked him again His answer was "I AM NOT SICK" I said How do you know that.. I felt so uncomfortable .. He said you can leave if you want .. I was shocked to say the least.. I had my mask on and really needed medical attention I told him what was wrong he wrote me a script for physical therapy and X-rays . I could not get out fast enough. As I was checking out I simply said to the ladies working his reception desk " you really should tell people on the phone of your masking policy.. then I would of had a option not to come .. They were masked.. no one said a word..