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    Orchid Nails

    3.1 (53 reviews)
    ModerateNail Salons
    Closed • 10:30 am - 4:00 pm

    Services - Orchid Nails

    Manicure

    Manicure and pedicure

    Nail fill-in

    Orchid Nails Photos

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    Maggie B.

    A great local nail salon. Many nail techs from other local salons have moved over here (Ping, Ann and Hannah), and continue to do quality work. Super happy with my nails each time!

    Drying and relaxing.
    Tracy T.

    I've been coming here for years. It was so hard when everyone was closed for COVID-19. Unfortunately they lost a lot of their people, including our favorite person to do my pedicures. So we tried a different person/pedicurist a few times. Until we had Ping and Mary. They are wonderful. Mary is perfectly gentle with my Moms feet and Ping is miraculous with my ingrown toe nails and harsh rough skin. They ask about us, and smile and laugh with us. They are real people, down to earth and wonderful at pedicures. Rose, the receptionist is on top of things, also remembers us each month and appears to relate excellently with both customers and the employees. She also does nails as well. Multitasking at its finest. We definitely love coming here and recommend it highly.

    If I could give this place 0 stars I would.... I am pretty easy going when it comes to nails and I rarely complain. I showed a picture of what I wanted, which I thought was simple. The man that did my nails did NOT do anything remotely like I asked- which was a simple ballet slipper pink (simple right?) I was mistaken. The shape was awful, the painting was even worse. As a college student, I value every penny I spend, and if I was going to get my nails done I was hoping it would be worth my money. No it was not. After working up the courage to complain about my nail color, another nail tech offered to fix them. At first I was happy that she offered to, but somehow she made them worse. By FAR the most awful job I have ever seen. I asked her to stop and said that I was just going to go to another salon. After this, I waited over an hour to get them fixed for the third time. All I wanted was a light pink- and I ended up spending WAY TOO much money and WAY too much time there (3 hours). For the love of god, do not waste your money here. It's just pitiful

    A bit unorganized, I got shuffled to three different nail technicians. First two were pleasant. The third was very messy I needed four coats of paint because the base she put on first was messy and cloudy I got the sand color on my toes and that was painted on smoothly with no issue. I asked for a fashion French tip, they were uneven and didn't look good, I asked them to be wiped off as they hadn't gone under the light the nail tech slammed down the nail polish applied a clear coat and finished up my nails. However she painted was veer messy she didn't clean up the sides and after paying to have my nails done I will now going to clean them up on my own

    Nails

    BEST NAIL SALON EVER!! I have been going for years and they are the only place that I've ever gone to where my nails last forever!! The manager Rose is so sweet as well. I will continue going here forever!!

    6 globs of paint plus glitter probably won't last more than a week. $30 Gel Manicure
    Lauren N.

    Getting a gel manicure and pedicure. First time for a gel pedicure and the experience is very uncomfortable. I'm gripping down the machine w one foot whiles he other one is in the air. For $36 they need to figure out a new process for this. So uncomfortable. This is my first ever gel pedi so not certain about this process with being in a lounge chair and multi tasking w one legs in the air. This is my time to relax and I don't feel relaxed. And why when I put my feet in the ultraviolet light my nails start to feel like they are on fire?? This can't be good. Well I got to my gel manicure and she put on 6 globs of paint including 1 base 3 color and two top coats. I won't be surprised if this doesn't peel by next week. The last time I went to a different place my nails didn't burn. I don't know why that is.

    I've been to orchid nails before and have been very pleased with my experience. Yesterday I sat down to get a gel manicure (I think the lady's name was Ann?). I swear I had to have been the first person she's ever done nails on. She was completely clueless!!! Not only did it take her over an hour just to do a gel manicure (ridiculous!), but she spent about 25 minutes just filing my nails! And they're not even even! When she used the shaver to take off my previous polish, she clipped my skin about 25 times to the point where it started to bleed. Once she was finishing up, she took the shaver and took off the polish on my pinky and redid the entire nail, which added on about 10 minutes. The polish and amount of coast she did is extremely thick to the point where it doesn't even look good. Once she was finished she started massaging my hands with cuticle oil instead of lotion!?!!? I usually tip about $10 when I get my nails done but I only tipped $3 because I was very unhappy. As I was walking to my car I realized one of my nails was very bumpy and not smooth at all. I am never one of those customers that complains or asks someone to fix something but I went back inside and asked the receptionist if someone besides Ann could fix it so she did. If I ever decide to go back it definitely won't be to Ann. The owner rose (I think is her name) is quickly going to lose business. She is extremely rude and doesn't give you the time of day. She acts as if you are bothering her when you walk in the salon. My mom and I went to go get our nails done today and didn't have an appointment. The door clearly says "walk-ins welcome". Bullshit. We went to the counter and asked her for 2 gel manicures and 1 pedicure and how long the wait would be. She gave us an annoyed look and said "can't fit you in today sorry" and walked away. A good business owner would have said "I can try to fit you in but it would be an X amount of time". We both left and said we would never go back her. Dealing with her is not worth it. I went to orchid nails again and got stuck with Anne. Decided to deal with it because no one else was available and it was a simple pedicure. Not even gel. Well was I wrong.... not only did she completely screw up the shape of one of my nails, she made my toe AND my skin bleed!!!! She cut both of them. She also only did one coat of polish and refused to do more. It's so messy I ended up going home and redoing them myself. She is TERRIBLE!!!!! She shouldn't even have a job there she's so bad.

    OPI Borgata Blackberry acrylic fill - great for fall

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    12 years ago

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    7 years ago

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    9 years ago

    Love coming here!! Jenny is amazing!!! So talented and creative. Everyone is pleasant and thanks to Rose for always getting me in.

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    11 years ago

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    13 years ago

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    10 years ago

    very poor customer service, with very poor nail technicians. rude and extremely sloppy. don't go here, save your money.

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    10 years ago

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    10 years ago

    the nail lady was pretty rough. not great service but not horrible so i will probably go somewhere else next time. i would give it a 2.5

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    10 years ago

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    Page 2 of 2

    Ask the Community - Orchid Nails

    Review Highlights - Orchid Nails

    “Rose, the receptionist is on top of things, also remembers us each month and appears to relate excellently with both customers and the employees.”

    Mentioned in 4 reviews

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    Bella Vista Hair & Nail Salon - Thank U Livia for doing perfect color, cut n wax every time!!!

    Bella Vista Hair & Nail Salon

    3.6(9 reviews)
    0.5 mi
    •$$

    when I came for the appointment the door was closed. No one answered the phone and no one called me…read morelater. 3 days later I called to find explanations and the owner was so rude. She said that her phone and computers were down. She hang up on me and was swearing at me. First and last time I will make an appointment with this rude and nasty place.

    UPDATE: While I was originally conflicted about posting here, after a greatly delayed & very scary…read moreresponse by the owner, I've adjusted my stars, & the owner left no doubt that I should share my experience. I have to say I have been to this salon a few times. Blowouts had been basically good. Essentially in line with the price charged. First color was fine. BUT.... B U T - YOU CAN VIEW THE OUTCOME OF MY 2nd COLOR JOB IN PIC BELOW! (sorry if turned the wrong way). This was supposed to be a "touch-up" - a root touch up to cover some stray grays. My hair color has & always has been from birth - dark brown. So I was told they used a mix of color 4 & 5 to achieve. You can see how yellow-ish the outcome was! Tbh, I didn't notice this so much the first night, but when I went to another salon, the owner there IMMEDIATELY NOTICED (she could see the top & back of hair where I couldn't see well, as well as near forehead) -- the way my hair dried naturally and the the way it was blown out, hid it near the forehead, but you can clearly see color was botched when you lift up. She was CONVINCED I had done it at home myself. She was shocked to learn a professional did this, let alone the owner of a salon. Look, mistakes happen. I am not a color expert, but was told all sorts of possible reasons why this could occur (none of which were of my doing). Bottom line, I like to give local businesses every opportunity to correct errors. I emailed this salon. No response. And I called. Got machine. I asked if I could come back to them to try & correct the color (hopefully at no charge, which seemed fair - as I am NOT & did NOT ask to merely be refunded & go elsewhere, which should've been a definite option). Although I did offer to pay in full for a follow-up blow-out. Btw, the owner was also the stylist who did my color. To be respectful, I'm deliberately leaving out names. I wanted to give the owner the benefit of the doubt. No reply. Waited a few days. Sent another note. No reply. Week later, 3rd email. Anyway - 3 emails & a phone call later. Still no response. So, I'm not only upset about hair color (thankfully starting to grow out a little on its own - or I should maybe say, the gray is showing through the yellow), but I'm now unbelievably frustrated. And now upset, & angry. And that would be an understatement. No one likes to feel a bad service was done. But worse, no one likes to be fully ignored as if the thinking is, "If I ignore a client (to whom a bad service (or bad outcome) was done) long enough, maybe they'll just go away". Why can't anyone in our society, esp business owners merely own up to a possible mistake & offer to correct in a timely manner? I don't know why my color turned out as it did. And tbh, I was unable to notify this business as quickly as I should have as the REASON I had colored was I was going out of state for 2 weeks, so I wasn't in the state to have corrected, but ensured I informed the owner upon my return. But no answer at all? Not to even discuss the issue with me? To FULLY ignore a client? (And I was a good client - always arrived on time, tipped fairly, was pleasant, etc.) Even if I were a less than stellar client, you shouldn't provide a service as you can view in the attached picture & then not respond in any manner. (Or only reply once a Yelp review posts) That's simply not ok. And it shouldn't be ok for you either. I hope the owner sees this & FINALLY replies directly to me.**As noted, I had to downgrade to 1-star as owner replied AFTER I posted review, & just yelled at me **EDIT: I had to revise my "generous" 2 stars to 1 after FINALLY hearing back (sort of) from salon - their response? To UNPROFESSIONALLY call & just leave a bizarre msg YELLING at me, & rather than apologize or suggest a solution, or take any sort of responsibility, they try to "blame" it on a treatment they think I had, but had the owner read my detailed & polite emails, she'd have known that the reputable owner/stylist of another salon had actually commented on the color job PRIOR to ever touching my hair with anything -- & this was just within just a couple of days of having had my hair dyed. Extremely unprofessional - doesn't call back for hair appts, has non-working scheduler on website, -- "bedside listening skills" are non-existent (which is ok, as I go to a stylist to get my hair done properly, & someone who is a good conversationalist/listener is just a bonus), but sadly, you'll get none of the above at this salon. Hit or miss service is not good for a salon. Consistency in service is. And respectful response as well. Oh, I will KEEP the "yelling msg" in case Yelp would like to hear it. Lastly, their online booking website TAKES a reservation, but doesn't ACTUALLY take as the owner told me (after the fact) that "whoever" designed put it on, but it doesn't work.) So, I thought I had booked an appt turns out was never actually "booked" - good thing I called to confirm. Real nice business model there..

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    Bella Vista Hair & Nail Salon - Great Visit to Bella Vista!!

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    Great Visit to Bella Vista!!

    Stylish Nails - Pretty nails!

    Stylish Nails

    3.2(26 reviews)
    2.2 mi
    •$$

    I decided to take my daughter here last minute because I was in the area and it was one of the…read moreclosest nail salons to me that was accepting walk-ins and wasn't busy at all. They did really well with COVID-19 procedure wearing mask and gloves, checking temperatures at the door as well, and making sure hands were washed before starting on the manicures and pedicures. My daughter is only 10 years old so I usually pay child prices for her they didn't look at her as a child and charge $50 just for a manicure and pedicure which I thought was overpriced for a 10-year-old child. I did see a sign saying that they had to unfortunately raise their prices due to Product price being raised. Other than that, they did an OK job and got us in and out in a timely manner. I had no other complaints other than the high price for a child which caught me off guard and I wasn't expecting so I didn't let her get the extra stuff that I normally would.

    I've been here a few times to do my nails and each time I leave satisfied (not happy), then decide…read morenot to go here again. A major pro is that a gel manicure is $25 which is a great price for the area. Also, they do a decent job for simple gel manicures. However, I become disappointed at the quality and longevity of their polishes. From decent places, I can actually push my my gel mani to about 3 weeks! But here, my max is probably 2 weeks. Also, I'm pretty certain that they don't clean their tools which is unsettling. I just got my manicure yesterday and was promoted to write this review because some of my nails formed air pockets! So upset because I am going away and needed flawless nails! Overall, may come here in a pinch but would prefer to spend the extra $5 at another salon for perfect nails.

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    Stylish Nails
    Stylish Nails - After a week still looks beautiful!

    After a week still looks beautiful!

    Stylish Nails

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    Orchid Nails - othersalons - Updated September 2026

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