On the day I got my basic manicure I was between 2 costumers and nail tech. filing/drilling down…read moregel or acrylic. The fine particles were flying over onto my phone, body, coffee and my nails. I questioned why they did not have proper ventilation as the technicians wore masks to protect themselves but did not offer any ventilation, vacuum or fan to trap such fine partials from effecting the client/customer. I have always sat on the other side of the salon where they normally do just basic manicures so I haven't experienced that before. Very unsanitary and unhealthy to breathe in those toxic particles. How can you expect a good nail polish job when partials are everywhere. The owner blames the client for nails chipping or marks in the nail polish but takes zero accountability for her unsanitary unhealthy work environment. Nor allows you the opportunity to properly talk about what you're not happy about. She takes zero accountability that her nail polish or application process from a technician could possibly cause an issue. Example: expired polish, not allowing the layers to dry in between (rushed job), applying thick uneven layers, nail base not cleaned well (foreign particles on base). Never once over the years was told to wash my hands before nail polish application. Every entry level nail tech knows this, one of the first things you learn in nail tech school! They took payment first though! Any experienced professional and Salon owner should very well know this without having to blame her customers. I don't blame your technicians because they have to follow your command. You allow them to cut corners! Makes me rethink what else you're cutting corners on??? At your customers expense. I'm a very observant person.... Not one of your customers are instructed to go wash and scrub their nails before polish is applied! Your customers natural oils can affect the polish application too, therefore soap and a scrub is necessary before applying polish. The day I called to make the appointment I asked for one of my "regular" nail techs, they were unavailable so she made the appointment with a new Tech. When I asked for the "new" techs name, she said , "why does it matter you're not gonna know who she is anyway?" Such an unprofessional response from an owner! As someone who worked in a salon for many years, you are the face of this salon your employees depend on you to build their clients. How do you expect your other nail technicians build a clientele and a rapport with customers if you're not willing to give them their name. Have patience as well if the customer on the phone is having a hard time understanding you or if you're too busy to talk, hire a receptionist. First impressions are everything. Yet I overlooked your poor manners and some of the salons work ethics over and over again. Muang, you're such a poor business woman on so many levels, are out for self and for your right hand girls only! I question how you're still in business? You also knew the tech who worked on me was fairly new and it could have been possible her application process was wrong yet you chose to challenge me and not give me the proper respect and proper communication I deserve as a paying loyal customer. So I'll say it all here for others to read, see, stay away & not ever experience this! You picked the wrong experienced but retired licensed nail professional to be obnoxiously rude to. I pass your salon daily, it was convenient for me. I ignored a lot until now and I can't allow others to experience this. If you read all the 1 star reviews they really should have a zero star review, your behavior is reported repetitively the same when a minor issue arises. Again coming from someone who has worked in many salons over the many years knows firsthand how important it is to make good for minor things to make customers happy and coming back. I also know that you should never be defensive and blame the customer and have the customer make such complaint in front of everybody. A good business woman pulls you to the side, listens then responds with a solution. Not get rude, defensive, refuse treatment after you were told to come back and allow others, your so called "long time loyal customers" the ones you say hi too and definitely give special treatment too, the ones you save your so called nice side for, to chime in. Those are the customers you ask to write a 5 star review to cover up your zero star service!! You are only out for yourself you could care less about your other technicians. It shows deeply.... If you are reading this, please go to another Salon. Pay the extra five dollars it's not worth going to Nail Box AT ALL!

I've been a loyal customer of Nail Box for over five years, and I can honestly say it's more than…read morejust a salon; it's a place where you feel genuinely cared for. From the moment you walk in, you're greeted with warm smiles. The salon is impeccably clean, and it's clear that they maintain the highest standards of hygiene, The technicians here are incredibly skilled and attentive. They take their time to understand exactly what you want and offer helpful suggestions (which sometimes I like because I'm indecisive ) to ensure you leave with the perfect nails or toes! What sets them apart is their attention to detail and the pride they take in their work. They use high-quality products, and my nails always look fantastic and last a long time. Beyond the beautiful results, it's the personal connection that keeps me coming back. The Owner Mung, is truly the most sweetest and caring woman! They remember my preferences, ask about my life, and make me feel like a valued friend rather than just another customer. Over the years, I've come to know many of the staff, and have watched some of them start families of their own! They've acknowledged my families milestones with me, offered support during tough times, and always provided a listening ear. Nail Box is a true gem in our community, and I highly recommend it to anyone looking for exceptional service, and a place where you're treated with kindness and respect. Thank you, Mung, and all of your amazing staff or consistently exceeding myself and all my daughter's expectations and for creating such a wonderful space. Thank you from the bottom of my heart! Kristy & the crew

Very clean. When I walked in I was greeted warmly. Priced like any other nail salon. Recently…read moreopened. Quick and efficient.

The best nail salon around! The salon is clean, the staff is friendly and welcoming, and they do an…read moreoutstanding gel manicure using OPI products. 100% recommend!

I had a pedicure done and they did an amazing job. I was not rushed. They gave me a great massage…read moreon my feet and the nail polish lasted for a while.

I think this is the worst manicure I've ever gotten. Started off fine, they even shaped them fine…read more Another customer came in and a worker grabbed my things out of nowhere and told me to move. He then finished shaping my nails and painted them like he was in a huge rush or something even though no one was in there. The paint looks like it was done by a 10 year old boy with adhd and can't color in the lines. I can't even believe that the guy let me walk out like this and charged me full price. And then the added 2 dollar tip charge is absurd. This place sucks.

Cheerful, upbeat front desk & phone person! Staff friendly, positive vibe. Calming background…read moremusic. Everything clean, new equipment packet opened for each person. Great price. Plenty of parking. Slow wi-fi.

asked for a full set of pink and whites. I got ombre nails. Some are thicker than others the…read morethickness on each nail is inconsistent, nails are crooked and acrylic was left under the nails. $85.00 later....

This was my third visit to Eden. I wanted to get just a pedicure today but I was so pleased with my…read morenail technician that I asked her if she had time for a manicure. My nails are short and in much need of a little TLC from working in a preschool and washing my hands a 1000+ times a day. I had my nails done for my nephew's wedding last month, they were just ok ... Third time absolutely the charm! The nail technician made my short nails look so good! Not to mention, my feet, legs, hands and back feel so good after such a great massage! I know in the future I will be booking an appointment with Shayla! I can't thank her enough for such great customer service! I highly recommend Eden. Very clean and very accommodating. Truly a relaxing experience here!

They fit me in late in the day. Lovely experience! Clean and professional nail salon. I will…read moreabsolutely return soon.

I made an appointment for a gel manicure because my coworker gave me a gift card. When I checked in…read morefor my appointment the receptionist actually was my nail tech. During my session it seemed the nail techs stepped in to answer the phone when necessary. The reason I'm knocking off starts is because my nail techs stepped broke skin twice while doing my cuticles enough that I was bleeding! I swear I stay as still as possible. The other reason being at the end of all manicures they do a hot towel at the end. Do you know when a towel has been damp for a while and it starts getting musky then it starts smelling like dirt face towels. That is exactly what it smelled like and it made me concerned with getting an infection as I now had an open wound. The one great thing they did, I had no idea my gift card was expired as there was no expiration date on it. They honored my gift card although it was expired. Even with that, I will not be returning.

I came here with my daughter for a manicure and pedicure, and unfortunately, it was not a welcoming…read moreexperience. One of the Spanish-speaking nail techs was talking about my daughter's feet in Spanish -- unaware that I also speak Spanish -- and got visibly nervous when I responded back in Spanish. My daughter got a French manicure, and while it looked okay, the blue color ended up bleeding into the pink, which was disappointing. The tech also didn't listen when my daughter asked to change the French pink color and instead stayed distracted on her phone. That was frustrating for both of us. I got a pedicure myself, and the service was decent. However, the communication was poor -- the tech didn't tell me when it was okay to move or dry my feet, so I was just left sitting there with my pants rolled up, feeling awkward. At checkout, there was even more confusion. The front desk had to swipe my card twice because they charged me incorrectly the first time. Also, tipping was complicated because I had to tip three different people -- the woman who started my daughter's nails didn't want to do her feet, so someone else had to step in (and honestly, the second tech did a much better job). Overall, the experience felt disorganized, unprofessional, and not customer-focused. Sadly, we won't be returning.

I had a Pedi Saturday came home with a scrape on back of my ankle because of scrubbing to hard…read moreand two toes where cut by scissors, Not sure I want to come back.

Everyone is super nice, tools are sanitized and clean, and it's the prices are reasonable. Nail…read moretechs are hit or miss but I've been overall satisfied with my acrylics, some techs are really good with designs while others are crummy. They have a huge selection of nail polish colors! Myself and one of my friends did receive fungal infections on our nails from this location, which is why we stopped going. We both had different nail techs. This was not due to a sanitary issue, but because our acrylic nails were improperly attached to our real nails, which caused moisture to get trapped in between them. This location can be worth going, but pleasee make sure they do your nails properly!

La La did an amazing job! My nails look perfect and she was meticulous but speedy. I'll be coming…read moreback!

I love love love La La nail salon. She makes you feel special. Always on time and glad to see her…read moreclients