Great Service from Scott. He came out the next morning and worked around my schedule. He diagnosed…read moreand explained what my issue was with the refridgerator. He was in and out in about an hour and had me leak free quick. I would highly recomment East Texas Appliance Repair!

Scott texted to remind us of our appointment the day before and the morning of our appointment. He…read morewas very professional and was able to fix our gas stove. Great guy and great affordable work. Thank you!

Money grab. The repair price is more than the cost of a brand new appliance. That way when you say…read moreno, they get their diagnostic fee and leave. Easy way to steal your money. Cost me right at $300 just to have to buy new appliances. Never again!

We had a washer and dryer removed and installed a washer/dryer combo…read more The two installers were amazing! The placement of the old washer and dryer was difficult to both remove and install. They were polite and friendly never complained about the situation or the length of time it took to install the new unit. I will definitely be using them again in the future.

"The ones that work."…read more That pretty much sums up my experience at Midtown Appliance. I am new(ish) to the area and was in need of a washer and dryer set for my new home. Price inflation and chip shortages made me fear that I was in for yet another headache in shopping for major appliances. I didn't need a gleaming new appliance set, just something simple and reliable, ideally name brand, that wouldn't break the piggy bank. Well, that's what I got. Dad and I just hooked up both units and they work just fine (after swapping out a rubber washer on one of the hookup hoses). Consider this: All the chips, sensors and computerized stuff has made appliances both more expensive and more complicated to repair. Midtown Appliance seems to have more of the older, mechanical models and doesn't mess with the touchy, wonky technology. It makes sense.

Absolutely terrible business. They are friendly and professional only until they get your money. I…read morepurchased a washer and dryer from them, and the dryer has not worked properly since day one. I was told I had a 30-day warranty and that they would either repair or replace the dryer, yet they continuously failed to show up and kept giving excuse after excuse. I had to repeatedly call, stop by in person, and practically beg for assistance, only to be met with rude behavior and blame-shifting. Instead of taking responsibility for selling a faulty appliance, they tried claiming the issue was somehow my house, despite there being no clogs or problems with my setup at all. This business clearly does not stand behind the products they sell or the promises they make. Save yourself the stress, frustration, and wasted money. Take your hard-earned money somewhere else and deal with a company that actually values its customers.

I had a great experience at Don's TV Appliance Store. I recently bought a flat screen TV and was…read morevery pleased with the service and selection available. The staff was friendly, knowledgeable, and helped me find exactly what I was looking for without any pressure with a great price. They took the time to answer my questions and made sure I understood my options. The store had a great variety of TVs to choose from, and everything was well organized. Overall, excellent customer service and a smooth buying experience. I would definitely recommend Don's TV Appliance Store to anyone looking for quality appliances and electronics.

Pros: Great salesmen…read more Very patient, friendly and helpful. Good selection of appliances. Cons: No LG appliances.

I have used this place of business for more than 20 plus years while raising a family to buy parts…read morefor just about every household appliance I have owned that broke down. They always come through. I say as a buyer you have to be prepared to know your appliance you are buying the part for if you expect good service. They have never steered me wrong and have always been able to help me when I called to inquire cost of what I needed. I knew what I needed to ask for and they could give me the cost by phone before I came to pick it up. Yes, they cost a little more than Amazon, but Amazon does not have a live person to help if you have to come back for any reason or call and ask a question. It does not get any better than that.

I called to inquire on a part when in town, I had the pulley with me but they weren't willing to…read morematch it up with what they had in stock. They didn't want to take 2 minutes to see if they could match it. 0 effort to help. Amazon pulled through as alway.

I will never call this place again. I scheduled an appointment online for my dryer to be fixed. I…read moregot a email confirmation for my appointment. I took off work on the day of the repair. They never showed up. When I called to see where they were, they said, oh we rescheduled that for another date. We are really busy today. I was never informed they rescheduled it. Very unprofessional. Never again!

In October, my elderly parent's found themselves with a broken fridge. They were assigned to this…read morecompany and so far each they leave there is another problem and they sit on parts at the shop. Last week finally we thought everything was fixed with a final compressor replacement. But the tech and training supervisor DID NOT turn the valve back on from the water or test things to assure things were working. Both nice gentleman. But now we have survived a holiday gathering with a freezer not making ice and turning Blue Bell Ice Cream to soft serve. Someone will come check it on the 10th, probably just to order another part that will be delivered within a few days just to schedule a week or two later for repair. This is beyond a pattern here of mismanagement and poor prioritization of people waiting.