Great Service from Scott. He came out the next morning and worked around my schedule. He diagnosed…read moreand explained what my issue was with the refridgerator. He was in and out in about an hour and had me leak free quick. I would highly recomment East Texas Appliance Repair!

Scott texted to remind us of our appointment the day before and the morning of our appointment. He…read morewas very professional and was able to fix our gas stove. Great guy and great affordable work. Thank you!

Had a dryer with a bad bearing. Chris came out and took a look. He greased it and put back together…read morefor me. He gave me options, was very professional and highly skilled. Appliance Tech of East Texas LLC has my business!!!

The technician arrived much later than he said he would, he asked to be paid in full upfront, and…read moreused what appeared to be used parts. In addition, he did not complete the job and our dishwasher is still unusable.

I gave him a call on Monday. He said he would be able to come between 2PM-5PM same day no problem,…read more4:43PM he texted saying that he was running behind but could come a little after 5. My daughter had her first volleyball game so my husband stayed home to wait on him to arrive, at 6:29PM he sent a text saying that he was not going to make it but could reschedule for tomorrow. Not only did we wait ALL DAY but my husband MISSED OUR DAUGHTERS GAME BECAUSE OF IT AND HE DIDN'T EVEN SHOW UP!!!!! so TODAY is here I have texted and no response after again I have waited ALL DAY!

if you need prompt knowledge help Jr is your man. I called about my washing machine and he could…read morecome out same day. part came in and he was back and back together in less than 30 minutes. its great knowing there are reliable people when needed.

The prior review is correct. They are scammers. I contracted to have a flue extension and 15"…read moreVacu-stack cap installed. The cap alone costs $1200. The total cost including labor quoted at $2400 and I paid them half up front. They showed up with a used flue extension that was very dented up and the metal was way too thin. He said Vacu-stack no longer makes a 15" cap (which is a lie) so he made one himself. It looked like someone on drugs fabricated it out of junkyard parts. He also installed it tilted. I made them remove all their stuff and leave my property. I'm probably out $1200 because they no doubt spent my deposit on something other than my materials. I doubt they even have a business license so I probably can't complain to the chamber of commerce. Below are pics of the cap I paid for and another pic of the one he installed. They have now rebranded their business as "Chimney Pros" out of Ben Wheeler, TX probably after multiple negative reviews and lawsuits.

THIEVES! Hired this company to come install chimney cap for customers new home. Paid them upfront…read moreas they requested. They ran over to pickup check and cashed it right away. Months of false promises and not showing up still have no chimney cap and now they will not even answer the phone. Do not do business with these people. Terrible service. Their new company name is The Chimney Pros.

I waited all day for any kind of phone call to let them know that they were running behind or they…read morehad another emergency that they had to get to so they didn't show up until almost 930 at night backing on my washer when they were finished and bent it all up so I have tried to call them several times with no avail so I definitely wouldn't recommend

Operating now as Dallas Dual Dynamics. they did not resolve the problem and then charged more than…read morewas quoted. An employee took property from my house without permission while they were there. Owner has been unresponsive when I try to contact him.

The technician arrived much later than he said he would, he asked to be paid in full upfront, and…read moreused what appeared to be used parts. In addition, he did not complete the job and our dishwasher is still unusable.

This company is a ripoff. The repair man comes over and acted like he fixed my dryer and did not…read more It took him 3 days to come back with the part. They keep chaining names on here. They game me Texas Family Appliances. His fiancé makes the appointment and does all the lying. Check for the phone number of 430-352-7144. I now have to hire a professional to fix my dryer. I lost 185.00 in cash.

Brett Macomer came out to look at my Samsung Refrigerator. The refrigerator failed to restart after…read morepower outage. He said I needed a controller board 10/10/2025. he wanted pay up front to order part. He would only accept check for $384.50. He said he would get board overnight express order. He had me out Clarissa Cruz on check his girl friend. Then in the next text it was 2 days, then later it was 5 days. then he stop communicating about his return to fix refrigerator. I finally went down after 12 days and reported to police. my son fixed my refrigerator without tools by restarting a couple times. it needed no parts. I was scammed. This is past dishonesty, it is theft.

Had Brett come to fix a Samsung fridge. He told me it needed a part that he charged me 50% for the…read moreprice of the part and his $80 service fee. He never showed up to actually install it and wouldn't answer or return my several phone calls INCOMPETENT - DISHONEST- SCAMMERS.

Money grab. The repair price is more than the cost of a brand new appliance. That way when you say…read moreno, they get their diagnostic fee and leave. Easy way to steal your money. Cost me right at $300 just to have to buy new appliances. Never again!

We had a washer and dryer removed and installed a washer/dryer combo…read more The two installers were amazing! The placement of the old washer and dryer was difficult to both remove and install. They were polite and friendly never complained about the situation or the length of time it took to install the new unit. I will definitely be using them again in the future.

Great experience from start to finish. Can't say enough. Punctual. Fairly priced. Great follow up.read more

Our service tech was amazing! Called the office in the morning, they came same day with pump for my…read moreLG washer and fixed in about 45 minutes. Cost was hundreds lower than I expected!! Call these guys before you call anyone else Thanks again for the best appliance repair in east texas Marty Kennedy