Fantastic people working here taking care of me for the past 6 years since I first started having major issues; and Dr. G I saw clear back in the 90's; great man/doctor; front desk never had a problem; never had trouble paying and when I run out of my heart medicine they've always given me free samples (like today) to carry me till it arrives through DiscountCanadaDrugs.com.....Katelyn and her associates are just amazing....don't understand why some people are having such problems but those same people are probably my "sucky" neighbors who cause everyone grief....Keep up the great work! read more

I have cardiomyopathy, A-Fib chronic and I'm in heart failure. I first saw Dr. Kamineni 2 years ago. He ordered no blood work, echo cardiagram or EKG. I was shocked! I called and told his assistance that I wanted an echo to compare to the one I had at OHSU in 2023. I also wanted him to check my blood, which he never ordered!! He is hard to understand. He is older and I think with my experience with cardiologist, he is BURNED out! I will never go back to him. Luckily when I went to this last appointment he was in ER surgery and I was seen by Andre PA. HE ordered all blood work. He took his time with me explaining everything. He said he didn't know why I was on so much meds. He took me off 2 of my water pills, 1 of my potassium pills, a heart med I didn't need to be on. Then told me about a specialist that comes from St V. Heart failure clinic in Portland once a month. Referred me to him. Now I've had an echo, right heartcath and gene testing, pulmonary testing and put in the correct heart meds!! Dr. Westerdahl from Portland is in the office once a month and is BY FAR much better than that old Dr. Kamineni. Highly recommend. ​​ read more

I have tried for months to pay a $15 bill that through poor communication, dysfunctional internet payment system, and a very rude billing personnel, is now over $60 and going into collections. I am in hospice and simply cannot deal with this anymore. Furthermore, the care and evaluation of my heart condition was below standard. Obviously. Anything to grow their money, I guess. Because profits are not coming from new accounts or saving peoples lives, but through bad billing policies. read more

Five Stars for the actual care my dying mother received before she went on hospice. Dr. Lai was kind and deeply dedicated to my mother's care and managing her CHF for the past few years. But beware, you have to get through the hostile, insulting receptionists to get anything. They recently switched to a different MyChart instance, but didn't tell us. They just cancelled the appointment in the old MyChart. When I called to ask what happened, I was told my mother was a "no show" and they would have set her up in the new instance if she had come in. I asked, "How would we have known to show up to an appointment you had cancelled?" The receptionist caught a huge attitude with me. She said, "I don't know what to tell you" and "What do you expect me to do about it?" I said this is literally your job. I told her some compassion and understanding would have gone a long way, and she said "I'm sitting here listening to you aren't I?" She never once asked if my mom required an urgent appointment (she did) and offered me an appointment 6 weeks out. I'm sure she thought she was really clever sticking it to an 82-year-old woman with advanced congestive heart failure. May your mother suffer a similar fate, Natalie. I filed a complaint and someone competent called me back and got my mom in the following Monday. We arrived and the receptionist working was so consumed telling another receptionist about her Jerry-Springer-show-worthy family and relationship drama, she completely forgot we were sitting there. Again, the actual care is good, fine, great. But they're really scraping the bottom of the Salem trailer parks for staff. read more

Had a great experience from beginning to end. They put in my mom's pacemaker and were very professional and caring throughout the entire process. They were also easy to reach after the procedure and quick to answer questions. Dr. Krishnamurthy and his team including Jamie, Dayton, Long, Sandy, Amanda, Mariam, and Ciara are all fantastic. Long really was extra sensitive to my mom's needs during the procedure and I really appreciated it. Also, Beth is great to work with regarding monitoring the device. It's comforting knowing my mom is in such great hands. read more

They were very kind and professional. The environment was great. The front desk receptionist was kind as well.

Never answers phone, and need to call back even when message is left because of no response, then still wait due to a repeat of process. Repeat of process states above. Just a note it's not like we waited one hour, one day it's generally 5 days and we have to repeat process. No complaints about doctors. Rating based solely on answering service and getting back to patient. read more

Have a referral for silent heart attacks. Over a week no one called. I had to call them. No record of referral

My partner had an appointment with Dr. Kamran Ghalili which I joined them for. I would not recommend this doctor to anybody. First he refused to acknowledge anyone as nonbinary (degrading my partner by asking "boy or girl" upon first meeting and refusing to use they/them pronouns), then further undermined any of my partners concerns by ignoring and discrediting their reported symptoms and other information provided in their file. Dr. Ghalili stated my partner was healthy without bothering to look at their file and went as far as to say they should stop taking their other prescribed medications due to Dr. Ghalili's own personal beliefs. It seemed Dr. Ghalili had his own preconceived opinions that overshadowed anything we had to say, meaning all of our concerns about my partners health seemed to be disregarded. read more

Good service and they got me in asap. So far so good. Location is great and the facility is very clean. Customer service has been great too. read more

The customer service at Oregon Heart Center is extremely poor and the staff are unable to think outside the box. My husband had an appointment and the Heart Center called to cancel the appointment as the Doctor would not be available. We understood that but the 1st available appointment was in three months. I explained that my husband was a heart patient and the doctor needed to monitor his meds. The scheduling clerk didn't seem to understand that concept. When I told her I would like to file a complaint she routed the call to some person's voicemail and I still haven't heard anything. Excellent doctors...when you can actually see them! Kate S. read more

As I sit here in the lobby all I can here is the front staff complaining...about their jobs and the rest of the staff "trying to tell them how to do their job". I wonder if they know we all can here everything? Very unprofessional! I'm new here so I can't completely speak on my experience with any doctors BUT first impression so far is not great. read more

if i could give this a zero star i would. this company is pure crap. the hr department is crap! the billing department doesn't like to deal with patients and all theyu do is complain about how all patients are entitled. i have had family and dear friends go here as patients, and there is no follow ups or call backs to check on the patients health after the office visit. stray away from here. if you are looking for work or if refered by your doctor, there are plenty of other places to be seen and have better care. as a recent employee of this company its an over all joke. do not waist your time, its all about cash for them and nothing else. read more

I was referred to the clinic following a stay in the hospital. When I looked up the clinic, I was concerned, due to the online Reviews. I reached out to a Dr friend who said the clinic was great, so I gave them a try. When I called for an appointment, I left a message and had a return call within 30 minutes. Scheduler was kind and professional. Today was my appointment and EVERY staff member I encountered was courteous and helpful. I met with Dr. Thompson and he answered ALL my questions. He was professional, caring, and took the time to reassure me. I am now excited to be a patient at Oregon Heart Center! read more

Maybe the worst staff I have ever seen in the medical field and poor numeric tone response in phone menu. I have tried calling back more than five times, I recorded the last call so I can put it on youtube if they try to bill me. So, I call them, the menu says push 2 for etc.. but when I push 2 it adds another 2 and says 22 is not an option. I push zero frantically to get a rep, I finally get one, I think she said her name was Layha and I tell her what is going on, she tells me pushing zero is not an option. lol I tell her I know, but its like my words mean nothing to her, it was as if I could feel her not giving a damn you know what I mean, when you can just feel that the person talking to you could not careless about you? See that is a major problem on its own, anyone who answers for your business must have a professional and caring demeanor especially when they see a client in a state of stress, and all I could feel is that she could not care less, she says she will transfer me and hangs up, before I could say anything back. I called back and I go through the same nightmare , she says she will leave a message and hangs up. Now for the reason I called, it was to cancel an appointment I had already canceled a week ago, but I guess they didn't write it down, and gave me an auto call at 7pm reminding me of the canceled appointment. I totally do not recommend getting involved with these people unless you want more stress in your life!! read more

I was seen by Dr Fedor initially and he ordered a few tests ... then Dr Iyengar performed an angiogram and installed a stent in my heart. It went so smoothly, I enjoyed watching the screen as he was examining my heart. The Heart Center is run very efficiently and I never have to wait longer than about 5 minutes. Everyone is friendly. The doctors are informative and helpful ... and professional. I haven't had anything less than stellar experiences at the center ... now close to Costco for easy access. read more

I was INFORMED through the MyChart system, not called or consulted at all, that my father had an appointment with a doctor here that we've never met and didn't ask for. On top of that, there was no way I could reply to the MyChart message and no phone number was left that I could call. I find that incredibly rude and presumptuous. I looked up the number, but every time I called I got a very long message saying I "called outside of business hours or they were temporarily closed." Really? on a Wednesday at 8:30 a.m.? I'm doing my best, with 3 part time jobs, to take care of my very elderly parents and these kinds of stunts don't help at all. Not only was I not available at the dictated time and day, it didn't all the time I would have needed to make advance arrangements to get my dad from the nursing care facility he is currently in. This kind of rude and impersonal treatment is inexcusable. I will be taking my dad elsewhere. read more