This is a quality place with a good mission and an above average staff team. No major complaints to…read morereport despite multiple experiences as a non patient visitor. My favorite thing to ponder is thinking about the time and money that was designated to assist with naming the facility. "What should we call this hospital based in Salem?" Many hours and millions of dollars later, "let's call it Salem hospital."

I was brought to the hospital today by ambulance because of severe diarrhea and vomiting, I was so…read moreweak and dizzy that I couldn't stand. They treated me with distain bordering on hostility. I'm being discharged without a proper diagnosis or treatment. They sent a prescription to Fred Meyer. I'm too sick to pick it up. I'm still contagious and my roommate has cancer and can't afford to get sick. It's 9:15 and I'm still sitting outside without a coat waiting for my ride from medical transport that the discharge nurse said she arranged. After two hours Medical transport never showed. I had to call an Uber. I thought Salem Hospital was better than this.

Five Stars for the actual care my dying mother received before she went on hospice. Dr. Lai was…read morekind and deeply dedicated to my mother's care and managing her CHF for the past few years. But beware, you have to get through the hostile, insulting receptionists to get anything. They recently switched to a different MyChart instance, but didn't tell us. They just cancelled the appointment in the old MyChart. When I called to ask what happened, I was told my mother was a "no show" and they would have set her up in the new instance if she had come in. I asked, "How would we have known to show up to an appointment you had cancelled?" The receptionist caught a huge attitude with me. She said, "I don't know what to tell you" and "What do you expect me to do about it?" I said this is literally your job. I told her some compassion and understanding would have gone a long way, and she said "I'm sitting here listening to you aren't I?" She never once asked if my mom required an urgent appointment (she did) and offered me an appointment 6 weeks out. I'm sure she thought she was really clever sticking it to an 82-year-old woman with advanced congestive heart failure. May your mother suffer a similar fate, Natalie. I filed a complaint and someone competent called me back and got my mom in the following Monday. We arrived and the receptionist working was so consumed telling another receptionist about her Jerry-Springer-show-worthy family and relationship drama, she completely forgot we were sitting there. Again, the actual care is good, fine, great. But they're really scraping the bottom of the Salem trailer parks for staff.

Had a great experience from beginning to end. They put in my mom's pacemaker and were very…read moreprofessional and caring throughout the entire process. They were also easy to reach after the procedure and quick to answer questions. Dr. Krishnamurthy and his team including Jamie, Dayton, Long, Sandy, Amanda, Mariam, and Ciara are all fantastic. Long really was extra sensitive to my mom's needs during the procedure and I really appreciated it. Also, Beth is great to work with regarding monitoring the device. It's comforting knowing my mom is in such great hands.

Not a place I expected to visit, but turns out, I had a great experience. I'll give you the edited…read moreversion, to make this quick! My surgery was much like a dental procedure. Well, except they did knock me out, and I had to spend one night in the hospital. But you know, not as bad as a root canal at the dentist! There was no pain. Did lots of testing in the weeks before surgery, no big deal. Very nice and very smart people helped me along the way. It has all gone well! I'm totally back to normal... if you consider me normal? PS The TriMet Burnside Bus takes you to this hospital's front door and there is a MAX station within walking distance.

you're lucky if you even hear from them. awful communication from this location. Don't request a…read morecall back they'll never call.

We have come here many times; office visits and hospital stays and each and every time have had…read morewonderful care. The doctors and staff are thorough, and really work at making sure you get the best care. They explain results and treatment plans so you can make educated decisions. All testing and labs are conveniently done here in one location. Highly recommended!

I had a test in Cardiology today. It went fine and the medical personnel were professional and…read morehelpful. The only draw back here was parking, but even that wasn't so bad, I've certainly experienced way worse. I believe my test results are going to come back as "passed" ...I'm happy about that..but if I have any problems, the staff has instilled confidence that this is a good place to be. Another plus.. the building is beautifully streamlined and it was pleasant to watch the OHSU tram come and go while I waited for my appointment.

Dr. Langer is a excellent hand surgeon, and a great guy. Know's you problems, never rushes you, and…read moreI highly recomend him for any issue involving hands, or fingers. Helped me with a Trigger Finger Problem, and Arthrits in my wrist.

Good luck scheduling an appointment. I've been told twice now that they don't know their own…read moreschedule and to just keep calling back every week till they do. What kind of medical center can't make their own schedule, let alone just flat out not schedule patients because of it.

Dr Tucker was amazing. Very caring. Everyone was so nice and professional. I love how they go on…read moreoutreach so I don't have to drive to Portland

Dr Marc Legras should be in adult medicine. Terrible bedside manner, impatient, rude, interrupts…read moreeven a succinct parent answering his questions and intolerant of a child acting shy." Staff are fantastic.