Order: Blood work…read more Pros: I came in to do hematology bloodwork to ensure things are fine on my end. When I walked in, the front receptionist was super nice and engaging. They didnt make me feel weird or awkward. I have had some bad experienced as a Black man in a doctor's office. The doctor and nurse were very very knowledgeable and helpful (great bedside manner). Now what stood out to me was the fact that they have different large cards that has patterns on it. In stead of a nurse yelling out your name the nurse finds the card that matches theirs. SOOOOOO dope!!! This is the first time I have experienced this and you can tell they listen to their patients. I hate when my name is yelled out in a drs. Office it is intimidating and uncomfortable. I was seen quickly and on time! Kudos to this place. Cons:

I take an infusion of Remicade every eight weeks and am in total remission. My only issue is…read morepaying for it.

When I first arrived I was anxious and feeling like a train wreck. At this point I'd lost 9 pounds…read moreover a week from severe hyperemesis gravidarum (HG) and was desperate for fluids and food. HG is a pregnancy condition where the nausea is so bad, that it prevents you from keeping down even sips of fluid or small bites of saltines. Many women end up hospitalized, frequent flyers at the ER and needing major care to stay healthy and have a healthy pregnancy. After a trip to the ER myself and getting fully diagnosed after testing and IV's, my OBGYN made a plan for me that included coming here every 2-3 days for IV infusions. They include a liter of lactated ringers and a liter of lactated ringers loaded with essential daily and prenatal vitamins and IV medicine. To say I was anxious was an understatement. But the staff here from front desk check in, pre-treatment vitals and treatment are truly wonderful. Everyone is so caring and empathetic, knowledgeable and professional. You start to see the same patients coming and going and it's really great to see the relationships between them and the nurses. Names are remembered, what was last talked about, sincere care. I've also been anxious about getting IV's, as they tend to hurt now which I'm not used to. But as my IV nurse best friend said, normally veins are plump and easy to access but mine are flat and dehydrated. The nurses here have been really great at giving heat pads, cuffs and using gravity to get my veins to pop out just enough. And we have enough between my arms and hands to be able to alternate without needing a midline or piccline (thank goodness). What to expect ..... you walk into building 2 and they have a little desk who screens everyone who enters. They'll ask if you have any flu symptoms and do a laser gun temperature check. You'll get a sticker with the date and the word "screened" on it to wear, if you pass. Then you head into room 140, to the right and down the hall. You check in with the nurse and let them know when you took which medications last, they'll also ask if you've had a covid test within the last 2 weeks. Then you take a seat and wait to get called back. Once a nurse comes to grab you, they'll weigh you, take your blood pressure/vitals and temp. Afterwards, you'll head back to the actual IV area, which has chairs and privacy barriers between each chair. There is a huge desk/nurse station and then the chairs border it. So that eyes are always on you to make sure you're lines are doing well and you're being well cared for. Once you sit, they offer warm blankets and pillows for your head or IV arm to rest on. The chairs themselves are like lazy boys, they recline almost flat and the leg section pops up for you. They also have various snacks to offer. Graham crackers, saltines, peanut butter and Tillamook cheese. Cup of noodles if you're feeling extra hungry. Sodas, juices and water. Mid-infusion I'm usually able to eat some saltines with the cheddar cheese, which always tastes amazing, especially if I've been throwing up all night waiting to get to my next infusion. If you have to use the bathroom, they can unplug your machine which has a battery in it, then you can wheel your whole IV tower into the bathroom with you. Everything is as comfortable as they can possibly make it. Which is great, as I need to start coming in 3 times a week now. Which means I'll be seeing these nurses more than anyone outside of my household. For cleanliness, it's a hospital facility. It doesn't get much more brightly lit and clean than this place. There are also hand sanitizers every where and sterilized pens at check in, so no community reuse items, aside from door handles. All in all, I couldn't be happier with my care here. I think you will feel the same, too. Come here with confidence and feel better! Also, personal tips. Bring something cozy where your sleeve can roll up without being tight, or something to drape over your shoulders and uppers arms. My IV arm always gets really cold, so having that layer of insulation really helps keep the shivering down. If you didn't get good sleep and plan to nap, bring an eye mask, as it's really bright in the room. I also bring my own added blanket, as it's a little thicker. The room is a bit chilly to start with and getting 2 liters of cold IV pumped into you, does wonders for dropping your body temp. Also, the IV machines beep pretty often around the room, things like needing the change the IV bag or the bag is done. So at various points of your stay, you'll hear multiple IV machine beep alarms going off. Bring ear plugs if you're going to try to nap. Or if you're exhausted enough, perhaps you'll just sleep through them. If you plan on staying awake, bring some sort of book or activity to keep entertained. I see a lot of patients with headphones and movie watching going on. You're also welcome to bring your own snacks, too.

First time here for an infusion and I really like it. Even though I have crappy veins, the nurse…read moreworked around that and we successfully accessed one after 45 min. I appreciated that she didn't poke me more than twice, as the bruising after is horrid for me (I literally look like a junkie) All nurses are caring and they look after you. I was initially assisted by Elena and she was the most wonderful. If you have to get done infusions on the regular I recommend to have an "infusion bag" that contains a nice blanket, some snacks, electrolyte drink/sticks, water bottle and a battery pack for your electronics. PS: be sure to wash that blanket after each session!

Everyone is always so nice and helpful. The new center is beautiful and well laid out.read more

None of us hope to find ourselves in need of a breast surgical oncologist. But, if you find…read moreyourself there, I highly recommend Dr. Storm. She is known in our area as being the "doctor's doctor" -- you would be hard pressed to find someone more excellent than Storm. Across the board. She's highly skilled, highly empathetic, a straight shooter, and extremely thorough. Even with a jam packed schedule, you will never feel rushed during appointments. I also want to acknowledge how incredible her team is. They're warm and professional... and if you must go through an uncomfortable procedure in-office, they're literally going to be the best hype girlies and cheerleaders to help pull you through! Thank you, Dr. Storm, for being excellent--for being YOU!

Truly an amazingly caring doctor. She made me feel so comfortable and truly cared about my…read moreconcerns. She got straight to the point and didn't didn't give me the run around like other doctors have. She is very easy to talk to and very personable. I will be sure to recommend her!

I was diagnosed with a rare aggressive cancer and had no idea what to do when I was referred to Dr…read moreSalinas and Compass. I'm so thankful I was. From the first moment I was there Compass did every thing for me to make things easier on me and helpful throughout the process and ongoing (I'm currently being seen there). They treated me with respect, compassion and love every single step of the way. They have been flexible and accommodating to every single need I had and have truly made a frightening difficult and life changing experience as mom life changing as possible! It isn't possible for the quality of care to be better in every way, from reception to scheduling to care staff to doctors I feel like they are absolutely the best . So far I show no signs of cancer, nothing short of miraculous and considering all things was so incredibly blessed to have received care from then but also to have known these special, wonderful people there. I can honestly say without each and every one in this team, the scheduler Tina, support & nursing staff, especially SJ, the lab personnel, infusion nurses, radiation techs, Drs. Salinas and Cook, their PAs, reception, educational staff and palliative care PA's all took me in as family because they have all personally been "touched" by cancer, I would not have made it as easily as I did. I would not trust cancer to anyone else they are 100% on your side!

I've been a patient of Dr. Segal for 25 years. He's compassionate, he listens, he welcomes any…read morequestions I might have and explains things very thoroughly. I highly recommend Compass Oncology and particularly Dr. Gerald Segal.

In 2023 paramedics brought me to the hospital. I didn't die, but they fabricated stories on the…read moremedical chart. The made it look like I was faking since they could not figure out what was wrong. I don't think they realized I had access to that part of the chart. Whoops. I was in a complete autistic shutdown/burnout and they had not a clue. As I mentioned, I didn't die -- but my doctor (the one with the great hair) commanded me to walk -- and not being able to walk was my primary symptom. So, I walked about 10 feet and nearly fell but stumbled back to my bed. They need to do better though, even though -- yes I am alive.

This is a review of the Salem Hospital Outpatient Pharmacy. The front desk person and the…read morepharmacist were both rude and unprofessional, to the point where it was confusing to understand how they could be keeping their jobs. My advice to everyone is to avoid this place if you can, and support other pharmacies where they care about customer service.

So,not only did 2020 suck for all the obvious political, pandemic, restaurant/business closures,…read moreunemployment, and racist BS reasons it also sucked for me personally because I got diagnosed with cancer in September. Again. My first cancer was a quick surgery and all done. No further treatment needed and so far no recurrence. This time, not so much. I will be spending my 2021 in chemo/immunotherapy. Because colon cancer is not very nice. Everyone at this clinic tho has been really nice and my oncologist is terrific. My oncologist is Dr. Gina Vacarro and I like her straight shooter with compassion style. My first infusion was on NYE morning and I was there most of the day in the hands of my kind nurse Lynette. There are snacks, warm blankets, the good hospital ice , beverages, and restrooms and the room was a lot more bright and pleasant than I expected.There is also wifi. So far so good. They loaded me up with anti nausea meds and a 46 hour pump attatched to my port. I have to go back to get that removed. I will update in a few months but I feel like I am in good hands. Some good news, during the pandemic the parking is better. The bad news, most parts of the hospital allow no visitors, so for example my minion dropped me off and came back for me. I felt well enough that I think I can drive myself next time. I don't know how this will go of course, but I feel less anxious. I will keep you posted. If you wind up going here ( if anything is up with you go see your doctor! do not postpone anything!especially a colonoscopy!) you will of course feel anxious ( I totally did) but it is not that bad. The competent staff makes all the difference. P.S. I want people to know this is not terrible, it is workable, that there is hope and healing to be found, otherwise I would never post it. Not looking for sympathy, kind yelp friends, just sharing information. Also did I mention to go get your colonoscopies?

The provider I saw was great, no complaints about her at all. But when you go to the office for a…read morevisit there are two charges. One for the physician ( your usual co Pay) and separately one for the chair in a room to talk to the physician from Providence. That charge is $81. If you have cancer it's not a one visit event. I have great insurance, but they'll only pay for one of charges. (they also see as a double charge). So, the patient ends up paying extra. So, unless you're very rich and can offer 2 charges for an office visit, there are other very good doctors at other locations. I did ask my physician about it and she had her staff look into, as well as my insurance company. Staff in the business office at Providence admitted that it was a double charge. I called the State of Oregon investigate, and was basically told they can charge patients anything they want. CUSTOMER/PATIENT BEWARE There was a time when the Mission for the Sisters of Providence meant something. But no longer. Very sad.

Dr. Storm and her team are incredible and highly skilled. While one never hopes to be faced with…read morethe prospect of developing cancer, if it happens, rest assured that you will be in the best hands with them. Storm is thoughtful in approach, and she finds an incredible balance between being a straight-shooter and also very empathetic. If you need a breast surgical oncologist team who has your absolute best in mind, choose Team Storm at Compass!

I've been a patient at Compass Oncology since 2019. The ONLY reason I'm still a patient here is…read morebecause this is the only place that takes my insurance. I had breast cancer and the plastic surgeon, Dr. Gabriel, used an internal mesh bra that was NOT FDA approved for such use. I keep getting bounced back and forth between Compass and the plastic surgeon and in the meantime not is being done to resolve the pain. I also have CLL. I'm losing muscle mass and Dr. Cosgrove refuses to refer me to the staff dietitian so I can be placed on supplemental nutritional shakes. If I'm not referred by Friday I'm filing a com with the Washington State Medical Board. You go to Compass to stay as healthy as possible and all they want to do is make me sicker. I HATE Compass Oncology. Their schedulers suck. Customer service is non-existent. Its a horrible place. If you have good insurance, go somewhere else!!!