I am not sure why there is a rating of 2 other than it's been a couple of years. The OnPoint…read moreCommunity Credit Union Team at this location is AMAZING! Anytime, over the phone or in person I had a question they have taken the time to assist me. A few times it was over an hour per day and I went in 3 days in a row. Amazing team.

You can never talk to someone at the bank, every time I call in it's always an automated system, or…read moreit puts you through to the call center. Very frustrating not being able to talk to someone in the branch, especially when wanting to make an appointment with someone at the location desired.

Yumi helped us close in 20 days! We were originally under contract with a lender who, as first time…read morehome buyers, made us feel really lost on the whole process. I reached out to Yumi who offered SO much education and understanding, on top of beating the original interest rate by a lot. She was so helpful every step of the way, and was always open to our millions of (probably very dumb) questions. We're home owners because of her diligence!

Yumi helped me buy my first home, and I couldn't have been happier to have her help and support…read morethrough this process! I was impressed by how quick she was at responding, helping me with my (sometimes dumb) questions at all times, with no judgement. I felt safe and respected, and the buying process with her was simple and effective! I would highly recommend Yumi to ANY home buyer, whether it be your first time or not. Rest assured, she will have your best interest at heart, and will get you the best deal possible!

Chad and his team were outstanding and provided us top-notch service from application through…read morefunding our loan. They took the time to answer any questions we had and made us feel confident in our loan and confident in their ability to handle our application with care. I would recommend them to anyone and everyone looking for a detail-oriented and honest mortgage originator/lender!

From the owner: Our Wilsonville Team consists of First Team: Brad Hansen, Chad Krober, Josh Dalglish, Rex Brown,…read moreBen Burgess, Martha Campsey, Josh Hansen, Grant Schroeder and Vanessa Pangilinan. Brad is an eight-time winner for the Five Star Professional and Chad a seven-time winner! Consistently recognized at one of the top lending teams in Oregon and Nationally by the Scotsman Guide. They have originated over $1 Billion in loans and have over 120 years of combined lending and banking experience.

I have been working with Tyler for many years, first as he walked me through a refinance and now on…read morethe purchase of a home. Tyler patiently answered my questions and concerns, always quick to reply and provide a level-headed, honest perspective. Tyler is great at communicating the process of qualifying for a loan and staying in touch throughout the process. The entire Capital M team is excellent to work with and I will happily refer anyone I can to them!

If I could give Christian and his team 10 out of 5 stars, I would! As a first time home buyer, I…read morehad a lot of questions (some of them more than once) but he was always so kind and happy to walk me through everything. He made an overwhelming process seem easy and manageable. What really impressed me the most was how proactive he was in always having my best interest in mind. He genuinely took the time to find the best options and lowest rates. I am so grateful for all of the hard work and support. Christian truly made what felt impossible possible, with the smoothest home buying experience I could have imagined. I can't recommend him enough!!

Wow, I don't think five stars is enough to show how happy I am with Unitus. I've been banking with…read moreUnitus for years. I made the switch over to a CCU after I was fed up with Wellfargo charging a starving college student a $20 fee for *not* using their credit card. It was a fantastic option for a young 20something learning the ropes of financial stability, but I didn't do more than try to keep money in the bank and pay off my credit card every month. Then our 1999 beater kicked the bucket. My partner and I knew it was going to happen eventually and we would have to get some sort of car. Both of us were attracted to the idea of driving an electric car so we went into the Sellwood branch to ask for our options. We were helped by Brittany K and she was an absolute dream. Student loans can be crippling and we were really concerned we wouldn't even be approved for a loan! Brittany advocated for us all the way and we approved! If you've read this far, this is where the *above and beyond* customer service starts. We were in negotiations to buy a Nissan Leaf through an online dealer. We had a $250 hold down on the car and we're about to sign papers! After a bunch of back and forth between the dealer and Brittany, she let us know that the dealer wasn't actually able to even prove they owned the title to sell legally! She then went out of her way to find us a simmilar car with a reputable dealer Unitus trusts! We ended up loving the other car way more than the shifty dealer and my partner and I are fighting over who gets to drive it! None of this would have been possible without Brittany's help she really went to bat for us. I highly recommend Unitus to anyone who is just starting out and might not be savvy enough to negotiate predatory lending/financial situations.

Do not get a loan through these dirtbags. They are claiming…read morea lapse in insurance coverage on my auto loan. They added almost $900 to my loan for one month insurance coverage even though I submitted my insurance policy. I am doing everything I can to refinance my loan with someone else. This is how they treat their customers.

Jessica helped us with the purchase of our first home and TWO refinances! With every interaction,…read moreshe was friendly, knowledgeable, and able to translate the (complicated) language of mortgages to me. I always felt comfortable asking questions to her; she was patient in her explanations and was always a good listener. Couldn't recommend her enough!

Amazing home buying experience! Made the whole process so easy and streamlined everything. Used…read moreGuild for my refinance also with no issues. She was always available to help and answer any questions throughout the process. I know she probably has a lot of clients, but Jessica makes you feel like you are the only one. Just because of the time and attention she devotes to her clients. Additionally have to shout out it is amazing to work with strong intelligent women helping other women buy their own homes! Thanks for everything Jessica!

As a local business owner/Realtor my business partners/ relationships are extremely important. The…read moreHubbard Team is spot on. So much so that I use them for my personal mortgage needs. It doesnt get better than this company/team.

I just closed on a refinance today with Kristina Hubbard at the Albany Pacific Residential Branch…read more What can I say other than Kristina and her team is nothing short of amazing. This was a complicated process and had a lot of moving parts to get us to the finish line of this re-fi. Kristina never once gave up even when I felt like there was a roadblock at many turns she overcame each one. If you want someone that is in your corner and fights hard for you then this is your lender. If you want someone to care for you like you were related to them, then pick them. I promise you are getting the best service out there. Thank you again for everything you did to make this happen for us.

Elliot stuck with us through a difficult refinance. He went to bat for us to get the best rate and…read morethe money we needed to payoff our credit card debt. Easy to talk to, and I think he lives at his office because he always answered my email so promptly. We closed today and are truly thankful for him and Green Mortgage NW.

This is an edit to a prior review that I'd written based on my having sent an inquiry e-mail and a…read morevoice mail a couple of days later, and never having received a response to either of them. I waited to write the review since the COVID-19 pandemic was in full force at the time of my initial query. While I was very disappointed to have not received any responses to my initial inquiries, I was VERY impressed to have received a personal response on Yelp within minutes of my posting my original review, apologizing for my not having received any responses, and asking for supplemental information so that they could investigate and try to find a root cause. They checked their systems and couldn't find my contact attempts. Their demonstrated concern for potential customers was very evident, as was their professionalism in taking the time to write a thorough and thoughtful response as well as their desire to find and fix the root cause. I'm not sure when or if I'll be in the market for a mortgage broker service again, but if I am, I'll definitely give Green Mortgage Northwest a shot before I contact anybody else based on their excellent response.