Honestly, this place was such a bummer. We went to Tokyo Starfish the day before and had a great…read moreexperience, but we decided to pop into Substance to compare. We were in the market for thc-infused lube and saw the perfect product, it was $36 and even had a sticker that said it would be $40 other places in town. We grabbed the lube, asked for a 25 mg limeade, and made our way to the register. We inquired if they had any first time discounts - of course not. It was far from the end of the world, considering they marketed themselves as affordable. We left the store and right as we entered our car learned that we had been given the lemonade instead, no biggie but not ideal. Then we made our way back to Tokyo Starfish. The vibes were immaculate compared to Substance. Here, we bought flower because we could actually see and smell the product, and then we stumbled across the exact same thc lube, for $24. What an absolute tragedy. Overall, the false advertisement, bad customer service, and unappealing display of products will prevent us from returning again. Tokyo Starfish has our business.

Sometimes you can get what you're looking for with ease, and other times the bin/shelf label says…read moreit's an indica and it's actually a full on sativa. Once you buy it, under false pretenses it's one thing (indica) when it's the opposite (sativa), you cannot return it. Ask to see the physical containers label of what you're interested in buying before buying it. Buyer beware. IN RESPONSE TO THE OWNERS COMMENT: This is the product that was purchased. The container clearly says sativa. The box that you have these Sitting in behind the glass window said "I" meaning indica. I am unclear how such a mistake could be made when this clearly says sativa right there on the front. In addition, I called the store once I got home and found out they sold this to me as something else and the entirely and the employee said yes, the label on the bin these sites in said Indica, and not sativa. And now I'm stuck with something I will not smoke. I do not want this crap. I would never buy this. Fix your store, and readdress your return policy. When it's the stores fault, or the employees fault directly like this time, you need to accept returns. This is extremely aggravating.

Charlie was super knowledgeable and professional while helping me pick the right products. Highly…read morerecommend this spot they have a good selection and friendly employees!

Rude lady at the front who checks your ID. Lots of selection, no OG strains. $10-15 G's.read more

I am a long time customer. They are knowledgeable, always polite. Good products, price is always…read moreaverage for market. I have tried other cannibas distributors and always dissatisfied and come back To Substance!! Thanks guys keep up the good Vibes!!

The place doesn't have the largest selection but we got the gummies to help us sleep and they…read moreworked like a charm!

Place is dopeeeee! Really liked everything they had to…read moreoffer. Nice people. Easy to talk too. Fun.

Poor selection of older products that are not priced right. My conversation with the management was…read moreless than respectful. You can't treat people bad and get and have them return. Save your time and money, shop any where else.

I am wheelchair bound and have a rare disease with no cure. I utilize this amazing medicine for…read morepain control and I have been a long time utilizer. This store is amazing and I am experienced so trust me when I say the attention to detail is amazing. They truly care. I love this place.

Colton was very knowledgeable about all products. I was able to get a variety of items to meet my…read moreneeds. Fast friendly service and prices were reasonable.

They are so knowledgeable and helpful here. It was an amazing experience. When you go in with…read morelittle knowledge and come out feeling like you know what you need it's a win. And by caring helpful people.

If you are looking for CBD products that actually work for pain management, sleep, anxiety... this…read moreis it. Metolius wellness has several options and customer service is excellent.

Poor customer service. Better experience down the street at Tokyo Starfish. Staff were not…read moreknowledgeable and had a poor attitude. I've stopped in here many times and hadn't had a negative experience before. I will take my money elsewhere.

This was one of my best weed store experiences. I have been to many shops and while they are not…read morebad experiences many of them try to have a party vibe with all the product behind the shelf and its never easy to find what I am looking for. This has been a challenge at almost every shop I go. Loud music. Product behind the budtenders. This leads me to buying most of my stuff online and never really having a fun time in shop... This was completely the opposite experience. You walk in. All product is displayed on the walls. The area is wide open and the staff is super friendly. Plus there is music, but its not overly loud its chill. That is what I want when I go to a weed shop first thing in the morning. Its chill easy to shop around. No pressure at all about when and how to buy, plus I am not feeling rushed at all. The bud tender came by with a bucket and we filled it up with delicious, insanely potent edibles. I was a literal kid in a candy shop. If I lived in Bend, this would be my store. So much so I might have my buddy in bend order me some stuff on his return trip. Prices are amazing. Product is amazing. Its a great experience. I would suggest the syrups ranging from 100-500mg. I would suggest the Geek bites. And my final favorite is the good tide. All were delicious, maybe a touch danky, but good and a great high so far.

Great selection, super knowledgeable staff and killer deals. Free delivery and no minimum's.read more

Alec last night was very helpful and accomadating to us, I would recommend Oregon Euphorics to…read moreanyone looking for a genuine dispensary and good products. I will be shopping again here.