I wish I could give zero stars. Today is April 16th. I was admitted on April 9th after being told I…read morewas approved for 100 days. Today I was told it was a mistake and insurance isn't paying. It's Friday and they said they would be discharging me on Monday. I have no one to pick me up on Monday and it would have to be Sunday. That was initially a problem because no one is in on Sundays. That was a they problem not a me problem. They also took $1750 from me which was my copay and insist on keeping it because they are "eating" the rest. They wouldn't be absorbing any costs if they had done their job right.

This place sucks, my sister came here for help and it just made her worse she could hardly ever get…read moresleep and she started losing weight very fast and made her worse then before she went in. I Do NOT RECOMMEND THIS PLACE. They don't even let her flush the toilet herself and they make her naked to weigh her instead of just putting on a robe that would hardly change her weight on the scale. When she slept they shined a light in her face to check blood pressure or something so she told us she felt like she was going insane. They wouldn't let us bring phones in to FaceTime someone if they couldn't make it and they said it was for "privacy reasons I just don't recommend this place to anyone

They insisted on over medicating a 15year old. For children it is more like a prison than a place…read moreto receive needed help. Hopefully your are lucky and your insurance allows you to choose any other place

When I was there they treated you horrible and just used you as a test subject for all sorts of…read moredifferent medication I've had to see my normal doctor to get things fixed for diagnose me with a bunch of things I don't even have and than from other women there that they have been sexually assaulted I would give this place a zero if I could!!

The treatment may have worked. The clinical experience did not match what was sold. And no doctor…read moreeven worked there the entire week. Our family member is a 19-year-old high performing athlete who has had daily headaches and post-concussion symptoms since October. After five months of neurologists finding nothing on standard MRI, we flew to CognitiveFX for the EPIC treatment week. The fNCI scan was genuinely illuminating -- the most objective picture of what was wrong that we'd had in five months. The treatment protocols were sophisticated and specifically mapped to her scan results. Her before and after scores moved dramatically. We believe something real happened this week. But here's what didn't happen. On day one I asked explicitly: by Friday we need an honest clinical assessment of when and if she can return to sports. That was the single most important ask. Friday's end-of-week review was conducted by a nurse and a trainer. No physician was available at any point during the entire treatment week. The doctor whose name is on her scans we have still never spoken to. In fact, we were told three of the four doctors listed at the clinic do not come in, and one wasn't coming in the entire week we were there. No doctors -- at all. We had to push hard just to get a Tuesday Zoom scheduled with the physician of record-- after the week was over and we were already on a plane home. There's more. CognitiveFX ordered a cervical spine MRI on day two of treatment. The radiologist found degenerative disc disease out of proportion with vertebral wedging from chronic axial loading. Nobody mentioned this to us during the week. We found out from a chiropractor we saw on the way to the airport Friday afternoon. CognitiveFX had that report for three days and said nothing. We also requested CognitiveFX's own return-to-sport specialist, who had committed to being part of the end-of-week process in a pre-treatment meeting be included in Friday's review. He wasn't there either. No one was but a thoughtful nurse. For what this week costs, the clinical consultation piece should not require a parent to fight for it after the fact. The diagnostic tool is real. The treatment protocols are real. The therapists and trainers were professional and clearly skilled. But a medically supervised program needs physicians who are actually present and accountable. That part was not delivered. I'll update this review based on how Tuesday's follow-up call goes.

I am so grateful that I had the opportunity to come to CognitiveFX for 2 weeks. I think this…read moreprogram is AMAZING. I decided to come because I could either pay the price by continuing to live my life with post-concussion syndrome or I could pay the price to come to the best place in the world for treatment and then enjoy the rest of my life. I went to my local medical center and saw their neurologist and speech and memory therapist as well as had physical therapy. I was not getting better. A friend saw me in my condition and decided to research what was out there that could help me. I had no idea that there was a place like CognitiveFX. I made the best decision and flew to Provo Utah for treatment. The therapists cared so much about me and helping me get better. The patient care coordinators are very skilled and are very fun to work with. I connected with so many of them. I heard that they were world renowned before I came here and that absolutely is true. There were patients from several different countries here as well as local people and people from within the United States. Today is my last day and I really hate to leave this wonderful place. It feels like am leaving family. I'm pretty sure that you'll feel the same way when you make the prudent decision to come here for your concussion treatment.

Cirque Lodge advertises itself as a dual diagnosis treatment facility. Our family member was…read moreadmitted with a written prior diagnosis for a serious mental health disorder and was not seen by a psychiatrist for the first 50 days of his stay. We were told that the medical staff who are PRNs and therapists, not psychiatrists, did not "see signs" of moodiness and the family member was not reporting symptoms. It was only when the family contacted DHHS was the patient seen by a psychiatrist and prescribed his needed medication. Ironically, one of the reasons our family member developed substance abuse issues is because he had gone off his medication and was self medicating with drugs. So, if mental health issues are a concern, this is not the right place. Additionally, we had almost no support from his therapist. We went 3 weeks without return phone calls and contact with our family was limited to a specific date and time with zero flexibility. It felt like the family involvement was limited to family week which they heavily promote instead of 1:1 check-ins. For $800 per day it felt like a 12 step program in a nice facility. My advice is if you need to send your family member to Cirque Lodge, get the expectations in writing. Their website is purposely vague and for $800 per day it should not be unreasonable to expect weekly calls for updates and the patient to be seen by a medical professional if they have a pre-existing condition. I can only imagine how much more difficult it would be for families who suspect a mental health issue. I would also interview the therapist who will be working with your family member. Ours was awful. We also contacted Cirque Lodge with a formal complaint and request for refund for missed time with the right treatment plan. They declined our request. For our family, it's less about the money and it is more about the shocking lack of mental health awareness. As I asked one of the Cirque leaders "If a patient was admitted with a diagnosis of diabetes would you withhold their insulin until they had a blood sugar crash?" I don't know how it's any different. Fortunately, we have our family member in a better facility now and he is getting the treatment he needs. We are redoing the first 90 days which comes at great expense in both time and money. If you have similar circumstances, I hope our story helps you.

Cirque Lodge is at its core a business interested in protecting its own interests: it has no care…read moreabout you getting well. The front line staff and clinical staff and community are largely good people but the administrative staff there are looking out for two things: their bottom line, and their liability exposure. Do not be fooled by the nice amenities - this place does not care about you getting well.

I was recommended to check out Innsaei by several parents on the Utah Kids Foundation Special Needs…read morefb group. My husband and I have been taking the Child Parent Relationship Skills class and it's exactly what I needed and hoped for to get my relationship with my 8 yr old ASD kiddo back on track. The instructor, Barbara, is an amazing wealth of knowledge and it's so nice to be there with other parents in a community setting. I feel supported on this parenting journey for the first time in a long time. My kids attend the Whole Child Healing Circle with Emily at the same time & I regularly hear them say, "I love therapy!" I can't ask for much more than that. Thank you Barbara, Emily, & Innsaei!

From the owner: At Innsaei, the focus is on helping children, teens, and families feel safe enough to understand…read morewhat’s actually going on beneath the surface. Many of the individuals and families we work with are navigating anxiety, overwhelm, emotional regulation challenges, behavioral concerns at home or school, family conflict, and past experiences that still feel present. Rather than focusing only on behaviors, we look at the full emotional environment. We believe that when a child or parent feels safe and understood, things begin to shift naturally. Communication improves, regulation becomes more accessible, and patterns start to change in a way that actually lasts. Our work is grounded in connection, curiosity, and creating a space where people don’t feel judged or rushed.

I must say it's surround like a white blanket something to see . Just amazing !!!! A nice place to…read moredrive through ... Back on the road again ;)yay the sun is out!

I never remember places like a City is reviewable. I've lived in Springville, Provo, and Orem since…read moreI moved to Utah. I did not grow up here. I've lived in Orem since 1985. That's long enough to have seen a lot of changes in Orem. I've liked the way its move. The city is full of LDS. Many are pretty insular and close minded. They held more sway when I moved here, and Orem was trying to force their view of the World on everyone. Over the years the reality of Orem losing its status as the center of the Valley has taken hold. The Mall and big box stores in the south end of town and along University avenue are no longer the level of destination they were anymore. We will never be able to compete with Lehi. WordPerfect is gone. Novell is gone. The tech center of the valley has moved to Lehi as well. The company I work for moved to Lehi after 20 years in Orem. So, with all the negatives above, what makes Orem so good? I think that although we still have John Birchers (under new names) trying to hold the city back, The residents have done a pretty good job voting in leadership that are working on progressive policies to make sure there's enough tax base for the city. You can be sure they are all LDS and bring most of the biases that means, but they put much of that aside to provide proper services and funding for the city. They do a better job that I saw/see in other cities to provide services to the residents. People can complain about the progression from near rural and all single family residences to the current numbers of multi-unit housing, but it's just the way things work. It happened where I grew up outside Chicago. It's going to happen, it's just how well the city handles it. I think they do a good job.

This is a very well maintained and beautiful facility. Most of the staff are friendly and caring…read more That being said, the quality of care from the nursing administrator and the doctors there leave a lot to be desired. A relative of mine is a current resident there and has been for several months. She is in chronic pain of her sciatic nerve and has so far basically been ignored. She has been to the nearby pain clinic one time with no plan to revisit or resolution for her pain. I have tried to speak to the Nursing Admin and always get voicemail. My calls are never returned. I have left messages for her doctor with the same result. As far as I know, there is no care plan in place for her discharge to an assisted living facility which is her desire and her goal. I live out of state so it is very hard for me to sit back and watch my relative be treated in such a manner. I am looking for another facility as I write this. Take my advice, do NOT let your family stay here. If there were a zero star rating, I would give it zero stars.

While I was a patient there I lost about 6 pounds because the food was so bad I coeat very much…read more The CNA's were also rough. I'm gonna try to get me into bed cause I was asleep. It would bring me my breakfast and leave without turning on the lights and it would always be cold. We have oatmeal every day cold it's time for me to leave Check out because it was a holiday and nobody was there. We had to pay a higher pay for the four days that I had to wait for people to come back from vacation so we can check out that was extremely unprofessional and enexcusible since it was Christmas week

We've had a loved one here and feel that their firm yet loving support creates a clinical climate…read morewhere changes can occur when the individual is really really to embrace change and enter into a neeclife.

Wow! They give medical treatment with a full medical staff in a spa like atmosphere. They have…read more oxygen bar, sensory deprivation float spa, massage tables, vibrio acoustic chairs... The staff is happy and loving. The food is fantastic. They care and it shows.

If I could give this place 0 stars I would. DO NOT GO HERE. All they care about is money. This…read moreplace will not help you whatsoever. Find ANY other place to go except here. I promise you it will do more harm than good. Good luck if you choose to go here.

This is the worst recovery place. The idea that this place is a dual diagnostic facility is…read morelaughable. On the only visit allotted the second week of treatment my daughter expressed to the psychiatrist that her needs were not working. His response was "it had only been 2 weeks" but it was the original meds she went in with, he just didn't want to deal with it. He finally changed her antidepressant in the 3rd week but it still did nothing because she was bipolar and he never treated her for that. Drew promised that he would be right by her side to make sure she got all the treatment she needed but as soon as the money was paid Drew did nothing else. We agreed on a cash price for 30 days then when he insurance kicked in 2 weeks later Drew stated that they would bill the insurance for 2 weeks of the time she was there and refund that portion to me knowing that I couldn't afford the $15,000. When the insurance came through Drew would respond to me and Steps kept everything the insurance gave them in addition to $16,500 cash I gave them. They did nothing to help my daughters alcohol addiction or her bipolar disorder. Steps is the biggest waste of money. Do not listen to all the ridiculousness that comes out of Drew's mouthin the beginning when your at your most desperate point and just need help, once the money is paid he is done and won't respond. Waste of money!!!!!!!!!!!!!

Anytime I've had a mysterious pain, Drussel has solved it. He has saved me so much money and agony…read more My daughter had a back problem, and before I saw Drussel, I had spent over $3000 in tests, drugs, and physical therapy for a back problem that he managed to solve and fix for less than $100. My daughter was having severe back pain after starting her high school golf team. He asked to see her swing and recognized right away that it wasn't really her back that was the problem, it was immobility in her hips. He gave her simple exercises, and changed her mechanics, and in less than two weeks, her pain was gone. Since then, I've had many of my own ailments solved and strenghthened (I'm a crossfitter) and many friends and relatives have been 'fixed' by Dr. Drussel. A friend's daughter started having persistent severe leg pain and went to numerous doctors. She didn't want to go to Drussel because he didn't accept her insurance. Finally, after other doctors gave up and said her daughter would have to live in constant pain, she went to Drussel. Within two weeks, her daughter was almost completely free of pain, and she has now fully recovered. I have so many friends with similar experiences; mysterious or persistent and unsolvable problems, and Dr. Drussel 'fixed' all of them. He really knows the mechanics of the human body, and I'm certain he's saved me thousands of dollars, and has probably saved me from unnecessary surgeries. I don't know where I'd be without him.

From the owner: Chiropractic care and Sports Rehabilitation. We are also MVCOI board certified to handle auto…read moreaccident and whiplash injuries.