Working with Loan Spot was one of the best experiences we've had throughout the home-buying…read moreprocess. Their team was knowledgeable, responsive, and made every step feel seamless and stress-free. They were always available to answer questions, kept us informed from start to finish, and truly went above and beyond to ensure everything stayed on track. If you're looking for a lender that genuinely cares about its clients and delivers exceptional service, we highly recommend Loan Spot!

What can I say.. just great. Our experience working with Loan Spot was fantastic. John Tupas is one…read moreof the most knowledgeable and thorough individuals in the industry. John made the entire process easy to understand for my entire family and helped us close exactly when projected. I have worked with various companies in the past, but have found the one to work with moving forward - especially if John is available. Thank you all again.

Writing this review prior to even closing on our house JUST because of how incredible Josh and his…read moreteam have been for us. It doesn't matter what, when, and why, but they are there for us no matter what to answer all the questions we have, even when we throw curve balls their way. Josh is such a joy of a human, I truly believe that if we called and asked for help with a flat tire that he would come. I'm excited to update after closing, but I really had to say something now because of the efforts the team has done for us.

Ben and his team at Reside Home Loans have been incredible to work with. They were accessible,…read moreapproachable and answered my questions in ways I could understand. If interest rates come down we will refinance with them without a doubt.

This management team is terrible. They took over our complex a few months ago and have taken us…read moreright into the gutter. Zero communication, even after multiple follow ups. The new property manager Kathryn Coconato had our 1st meeting on Zoom, rather than in person meetings as Villa Mgt used to do. She was hostile, angry, and offered excuses for the RowCal care team lack of response. This company is the absolute worst.

Marcie is our property manager and is amazing, she is always polite and professional . she always…read morereplies to her emails, texts and phone calls in a timely manner. she has a-lot of knowledge in this field and has answers for us or she finds the answers quickly. Thank you fir all you help...

After working with a loan officer in California for over two months and telling them…read moreMy situation...I was denied a loan. This was super frustrating since nothing changed in my situation from the time I initiated the loan procedure and from the beginning the loan officer told me I was qualified. He assured me i would get the home purchase loan. I was strung along for over two months with a home under contract to purchase. This is unacceptable. Then denied. I was able to obtain a loan with a local bank but this process by Perl Mortgage was a total waste of time. I would never attempt to use them again and would not recommend you use them. Thank you Ken for your reply. I obtained a loan immediately through Quicken Loans and own another home. I appreciate your response but it's done and over. Hopefully your offices can learn from this situation and evaluate the circumstances earlier to avoid undue stress to the client. Again thank you.

About two months ago my spouse and I were deciding whether we would buy a place or continue to…read morerent, so my sister who had worked with Perl Mortgage in the past and had a good experience, recommended that I reach out to this company. After doing some research, I came across Pam Harambasic's name on the internet and decided to reach out to her to ask some questions and to find out whether we (as potential first time buyers) would qualify for a loan. Since we had not gone through this process before, my spouse and I were unsure of what to ask or even how to get started. When we initially spoke to Pam over the phone the first things that stood out was that she was very personable and knowledgeable, which put us at ease and help to guide us towards our decision to buy rather than continue to rent. Pam met with us for coffee in our neighborhood and walked us through the details of the process for home buying. What my spouse and I enjoyed, was that she not only dealt with the business of applying for a home loan, but she also took the time to get to know us and to allow us to know a little bit about her, which helped build trust and made us confident that we had partnered with the right person to take us through this process. My spouse and I found a place that we wanted to buy two days after our face to face meeting with Pam. Throughout the entire process in applying for a home loan, Pam kept us informed, answered all of our questions, was incredibility responsive, transparent, professional and reassuring. The whole time along, we felt lucky to be working with someone who helped ensure that the process for us was smooth and relatively stress free. We are now in our new home and absolutely love it! We really appreciate Pam and happily recommend her to others. Should we need her services in the future, we would not hesitate to reach out to her. We could not have asked for a better experience or more outstanding Mortgage Advisor.

Without naming names, I can honestly tell you that I could have negotiated a better real estate…read moredeal myself as opposed to my agent at Urban Domain. At 23 years of age. In a dark alley. Drunk. And knocked unconcious. When making an offer, I wanted to offer approx 5 percent less than the asking price. My agent told me "oh no, we don't want to insult them." Excuse me, who are you reprsenting!? Also, on my final walk through...she was annoyed that I caught a few things that had NOT been repaired according to the sales contract. Luckily my real estate attorney forced the sellers to escrow the money for repairs at closing, so I did not get screwe over...but had it been up to my agent I'd have just shut my mouth and closed the deal so she could get the comission. My agent was so...unambitious, unassertive, un real estate agent-like. I kept asking around at how much experience she had, thinking she MUST BE new. No dice, she had 10 years of experience and still had no answers to my questions, and constantly having to get back to me after she talked with the boss. It's like, how do you not know these things!? Or...anything for that matter!? Needless to say, I will do much more research when I find my next agent. I chalk it up to naivete and youth, and I will not make the same mistake again. They do have a nice office...but that's the only positive I can think of.

This is very terrible property management company I have ever met from China to America which is…read moreacross more than half of the earth. The agency, named Sarah, often hang up my phone while most of the time she won't reply my message, phone and email. And the attitude is rude, tough and impolite. I don't know why. Maybe because my nationality? When I can't get what she says and ask her speak slower, her attitude is arrogant and teasing me with one to one word which sounds ambiguous. I know there is gap between different country. But I have been staying in kind of western countries for many years. I can feel, I can distinguish that This kind of attitude is discrimination to me, disgraceful and hurt my Chinese self-respect. There comes another agency named Adam. I thought I saw the hope to get reasonable treatment and respectful attitude. When I ask for release for more than one month ago, after many times of Sarah' insult attitude and I turned to connect with Adam. At first I tried many times and spend a lot of time to get the final definite procedure to do the sublease, which you know the whole thing is really torturing me: I seldom could contact with Adam and get stuck in everyday' waiting. After the sublease guy's the application online and paid the charge,I waited for 11 days to get Adam'reply that the guy's application online is approved but what never told me is that I should wait for the other people who rent the house' agreement! And then I have to get stuck in another time' waiting and I don't know how long should I wait. Because I can not get Adam' reply any more. Really torturing me a long time. I just don't know why the simple things become so complex. In other property management, it is quick that let the previous tenant and future tenant sit together with the agency and sign the contract on the spot and solve the problem. What make me feel really suffering is I seldom get the agency 'reply. I really can't stand this.Because my nationality, language, female, student, that I get such treatment? I think America is a fair country. This is housing discrimination which is against the law Fair Housing Act of 1968. I really feel desperate for the thing.

Unfortunately ,i was aligned with agent Marina Jacobson/Berkshire Hathaway in Glenview AND after i…read morerequested help selling my home in Northshore .First meeting she looked and sounded decent person for the job and she was able to convince me she is the right person for it. Then shortly and after signing the exclusive contract things dramatically changed , furthermore she became extremely stubborn, unhelpful, unprofessional and unethical .The worst thing can happen to any client is to be manipulated or disrespected by such agent, keep in mind she is a license agent . Marina Jacobson declined to submit my offer to a new prospect home for me and my family describing my offer using the ward a Garbage offer, moreover three times in the same occasion . i was forced to terminate her contract do to her unethical behaviors in so many occasions . now and then, And soon i will submit an official complaint to (IDFPR) for disciplinary actions.

Daniel assisted us in the purchase of our home, representing the sellers while we were the buyers…read more Initially, Daniel was responsive and helpful, particularly in coordination with our realtor. However, as the process progressed and it became evident that both the seller and ourselves were proceeding, his level of assistance noticeably declined making it harder to proceed and complete the process - which no one wants this dragged out. Daniel did not ensure our inspections were respected. The homeowners, always present, were overly involved, offering unsolicited opinions and making the process uncomfortable and sometimes impossible - and we later found out why, this were broken. It just would have been nice to know so we could get things added before we moved in. The final walkthrough was particularly disappointing. Unlike previous walkthroughs, the house was not in its former condition; it was cluttered and in complete disarray, as if the homers were on the run. We found sandwiches around and various items, including a large machine and sewing needles embedded in the rugs, was unexpected and inconvenient. Moreover, approximately 20 bags of garbage were left for us to dispose of, incurring additional costs. It was not "broom swept" - that's the term in most agreements. The painful moment was that Daniel was there for the last walk through and literally shrugged his shoulders when our realtor said this condition is not appropriate. Responsiveness became none. We are living with machinery we cannot move. Who has an extra few thousand dollars to get that unexpectedly removed after they buy a house? I'm trying to be fair but how this ended was unfair to us. As the conduit for us and buyer his help is important, and it's beyond disappointing that our needs were not respected. We would reconsider our review if these matters are ever appropriately addressed.

I had a showing set up for 11:40AM today with Kaitlin Ochenrider. We showed up but she wasn't there…read moreso I called but no answer; I left a voicemail but she never called back. When I got home, I noticed that she had left me an email at 10:13AM to cancel. An email an hour before a showing isn't what I'd call sufficient notice. If she had at least CALLED that would be one thing but are people really checking their emails every 5 minutes while out apartment hunting? I don't think so. Edit: There was a miscommunication about phone number however, I do still find a problem with cancellation within 1 hour of showing so I will leave the rest of the review up.

John did an incredible job. The units he found for me were all exactly what I was looking for. He…read morereally helped me understand the pros and cons of each. Once we found the perfect place he did an awesome job negotiating the deal. Found my wife and I the perfect place and saved us money negotiating the deal!

Ben and his entire team were incredible to work with. I couldn't recommend Ben more. He took the…read moretime to walk through everything that we had questions on as first time home buyers. He was extremely responsive, patient, and accessible. You will want someone like Ben who has your best interests in mind and puts you first. We made the right choice. 10/10 experience.

I've been let on for months had a closing date, took it back from me lender checked out two weeks…read moreprior to closing never got a call back so many reasons to back out of giving me my alone feeling discriminated against Wasted so much time Highly not recommend it Pretty much lost my house deal with this company - deserves zero stars