I had family visiting and just did not have the time to get everything cleaned before their arrival…read moredue to being overloaded at work. I was very hesitant to bring someone into clean as I have always taken care of this myself but I really needed the help. I came across Sparkle Maid Pros and they were able to get me on their schedule quickly and at a fair price. I have used them twice since then and both times the service by Tara was impeccable and professional. They send out email reminders in advance and show up within the agreed upon time slot. They are all very flexible if you need to change the time/date. The cleaning was very thorough and efficient and saves me time each month.

Sparkle Maid Pros help us with our Airbnb. They come after every rental to clean the apartment and…read morethey are extremely reliable. I don't have to spot check any of their work because they do a really thorough job! 10/10 I would recommend!

I am always pleased with the service provided by Maid U Shine. I appreciate that it is always the…read moresame team that comes to my home. This allows me to leave detail about which areas may need more attention each time they arrive. They are always attentive and leave my home feeling clean and refreshed. Team Lime is the best!

I have used them on a monthly schedule. They accommodate changes to my schedule and I have never…read morebeen disappointed in their cleaning. They take time to move items and fold, and they have listened to directions such as areas/(computer screens) that do not need cleaning. They also offer different payment methods and are on time with the appointment scheduled.

Edit: Jaylen from Kindly Kept Cleaning reached out and was able to fix the problems we had with the…read moreclean. I appreciated the great customer service and will keep them in mind next time I need a cleaning. We hired Kindly Kept Cleaning for a deep clean after we replaced carpet with LVP to help get rid of the dust. While Kindly Kept Cleaning performed a basic clean and got rid of some of the dust, I would not say the qualifications for a deep clean were met. They did not dust off the chandeliers or clean the grout in the tiled sections of the house. I also paid extra to have the walls and blinds cleaned and these items were not done. To add insult to injury, when they started the job they said they'd have to add an overtime fee because the job would take longer than expected, so I said okay - after paying the overtime fee, the staff actually left earlier than what was stated as the minimum amount of time for a deep clean on their website. In summary, Kindly Kept Cleaning may be suitable for a basic clean job, but I would not trust them with anything more complex.

Review of Kindly Kept Cleaning -- Do Not Hire This Company…read more My experience with Kindly Kept Cleaning was deeply troubling. On April 10,, 2026, during a scheduled cleaning, a men's wedding band and a gift bag went missing from inside closed personal spaces in my home. I immediately notified the owner, Jaylen, and later filed a police report. A detective investigated the case and ultimately determined that the wedding band was stolen. Despite this official finding, Jaylen refused to reimburse me for my loss, even though he previously stated that his company was bonded. I trusted this company to be in my home. That trust was violated, and the owner failed to take responsibility even after law enforcement confirmed the theft. I strongly advise against hiring Kindly Kept Cleaning. Their lack of accountability and refusal to honor their own assurances left me with both financial and personal loss.

I've had some good experiences with maid services and I've has some bad. Always have just been…read morereferred by a friend of cleaning services. This is the first time I've looked for myself, and I'm so glad I did. Not only did they surpass my expectations they wowed me. Why you say? We'll...let me tell you. I come home in the middle of the cleaning and these ladies were getting it! One of them was actually cleaning my base boards. Yes, base boards. That's what I'm talking about! Upholstery on bed vacuumed, no more dust or lint under bed, and floor was looking immaculate. They go above and beyond. So glad I found them!

scammers!!!!!!! they give you a quote then oh ! it's going to be double!!! liars scammers!!!!!!…read moredo not hire!!!! look up address!! not even valid!! after cleaners left my house in a mess !!! guess what!!! wont answer the phone!!! a joke!!! word to the wise!!! do no hire these scammers!!! do not give them your credit card information!!!!!!

Already rated her, but I wanted to update my rating. Look at this fridge! She really cleaned it…read morelike it's brand new. I somewhat wish I had the before pic, you just can't understand how great she did. She's such a positive person, she's professional, and her and her team just do the best! Thorough and affordable and so accommodating.

I needed someone to deep clean my place urgently and they were very kind and super responsive. The…read moreprice was also very reasonable! They really try to accommodate to you. They even do oven and fridge cleaning.

Excellent cleaning.. always punctual and professional…read more.. Husband was very happy with the service also...!

Has this matter happened to you?…read more BBB Complaint Information Date Filed: 10/14/2024 Complaint Type: Refund / Exchange Issues Filed with: BBB 1333 W. Loop South, Ste. 1200 Houston, TX 77027 Phone: (713)868-9500 Fax: (713)867-4947 Email: info@bbbhou.org Business Information Business Name: Morehands Houston, LLC Address: Houston, TX 77098 Phone: (713) 439-1111 Complaint Details I am writing to formally address the issue of the damaged blinds that require replacement. Both your supervisor and I have documented their condition with photographs. It is my expectation that Morehands will take responsibility for rectifying this matter, as these are custom-made blinds. I have invested significant time and effort to address the damage caused by Morehands, far exceeding the additional $100 charge I have incurred. While I appreciate your team's offer to waive my charges, it is essential to acknowledge that the initial mistake was due to accounting errors on your part. In the interest of goodwill and professionalism, I strongly urge your team to address these oversights and cover the associated costs. Morehands failed to reply and replace. Not accredited by BBB! But listed on website!

I got a deep clean on my 3bdrm/2bth apartment in New Caney and it was perfect! I appreciate their…read moreflexibility and attention to detail. I would recommend them to anyone looking to have their home serviced, one time or regularly!

After using Daryen's Cleaning Services for close to 2 years now we had no issues. Yensy was very…read moreaccommodating, communicated times and dates well, no issues. We scheduled a cleaning service for Friday April 7th, as of which Yensy confirmed via text on Wednesday April 5th. Friday comes and Yensy is a no show, initially we feared the worse as this was very out of character for Yensy to not communicate a change in scheduled service. After my wife called and texted multiple times with no answer, we now know we have been ghosted. How unprofessional and very rude to just no show for a schedule service. We will now be looking else where for service and urge others to read this review before deciding to choose this company for cleaning services.

Update: from 5 to 3 stars. Organization and time management in regards to appointments appear to be…read morelacking greatly over the last 3 months or so. I experienced several occasions where a scheduled appointment would be changed at the eleventh hour. In January, I was notified around midnight that my cleaning for the next morning would not occur. In February, I was notified once again but my scheduled appointment was honored and he actually mentioned that he thought he was fired. Something I didn't give much thought to until March when I received a message that the appointment booked about 2 weeks in advanced would need to be changed due to a scheduling conflict. The notification of course came around 10pm. Less than 12 hours before the expected appointments time. I asked why and the response was that he did not see the calendar until now. I thought about this and realized there is a lack of accountability here and a growing trend of unprofessionalism I no longer wished to condone. I hope they are able to recover from whatever is the cause of this and wish them the best of luck.

I liked Ronny, the owner of this company, but the man he brought to install the ceiling fan in our…read morenursery did a terrible job and left a teetering ceiling fan in a room where our baby is to sleep. After explaining my concerns to Ronny (I could see that the ceiling fan was shaking) he told me that the fan just needed to be balanced but he wasn't sure how much that would cost to do. He guaranteed that the fan was safe, however. I suspected that this was not the case, and so I called our electrician to come out. It was revealed that instead of securing the fan with a box, Ronny's man screwed the fan into a piece of wood with cabinet screws, leaving the fan in danger of falling out any time it was turned on. We are getting the problem fixed now, but I cannot recommend this company for anything electrical. I reached out to Ronny after he left to tell him of my disappointment, even asking if there was a job that he did really well that he could do so that he can try to give me better representation of his company so I can leave a better review. He told me he would have another of his technicians call me but that was over a week ago and I have not heard from them. At this point, time is up and I must review him based on the info at hand - a poor, unsafe and now expensive job indeed.