After a few days of back and forth over email to figure out price, etc, I scheduled a cleaning…read moreappointment. We were on a tight timeline due to a prior scheduled commitment. No one showed up for the cleaning, and I haven't received a response to my emails since. Now we're stuck with no time to find an alternative.

Splash cleaning product shows cleaning the bottom of pans…read moreBought the product sprayed it on the bottom of a pan and nothing happened Product does not work as the advertise it to

Absolutely horrible. This business will close soon as their service totally unacceptable. The maids…read moreare ALL illegals. Not one of them spoke a lick of English and they seemed not to care. They were on their phones constantly. Disgraceful!

Let me start by saying I've never used a cleaning service before- I was always worried they would…read morescam me out of money, do a bad job and break my things. This was a Christmas treat from my boyfriend, and proved exactly every concern I had, right. They arrived for the deep clean service that's required your first time, and, after about 2 hours, notified me that I would be charged an additional $100 worth of fees for excessive dust and dog hair. I have a lab mix that has free roam of the house, so I authorized that and went back to work. The cleaner had to rush out before we could do a walk through (I'm assuming that's standard, usually, but I'm not sure). I noticed some areas that were totally missed right away. It felt more like a standard clean to me. I got a text asking how the service went, and I shared the photos. They said they would investigate and send the cleaner back. After a few failed attempts at sending me a follow-up text, they said they would email me, but I still haven't received anything. MORE troubling than the clean job, the upcharge and the bad service though was my realization that evening at bedtime that the TV screen in our bedroom was damaged! I sent off an email, pictures, and asked for a call the following day. Today, I received a call from a man who identified himself as the manager. He said he got my email, and his cleaner didn't touch my TV. I explained that they must have, because the screen was damaged and had been cleaned. He said "Lindsay said she did not." I explained that I was charged an extra $100 for dust and dog hair, and nowhere on or around the TV had dust or dog hair. His response was "Lindsay noticed you purchased a new TV." I said "yes?" And he said "well all I'm saying is my cleaner never touched your TV..." (IMPORTANT NOTE: My boyfriend won that TV at his company Christmas party days ago, and can easily prove that. The assumption we were being fraudulent was beyond offensive!) He accepted no responsibility, suggested that the TV was broken already, and suggested that we were using the cleaning service to...get a new one? I'm not exactly sure. If you use this company, PLEASE TAKE PHOTOS OF YOUR ITEMS WORKING prior to their arrival so you can prove they weren't damaged before the service. If you don't have proof, they will just deny it, and there won't be anything you can do about it. TLDR; They came into my home, charged me $300 for an unimpressive clean job, an additional $100 for dust and dog hair, ghosted me, broke [my distinctly un-dusty and un-dog haired] TV, then denied responsibility and accused me of commiting fraud. I now have a broken TV, a house I still need to clean, and I'm $400 poorer. I feel totally bamboozled and scammed. Worst idea, ever. Update in response: the manager suggested we brought the TV to their attention after requesting a full refund, and being denied (aka, in retaliation). To be very clear, at no point have we requested a full refund, and all calls to management happened after we noticed our television was damaged during the clean. I also did not take issue with the additional charge for dog hair. As I stated in my review, they notified me of the upcharge, I authorized, and went back to work. All communication with this company has been bizarre, and they continue to gaslight and redirect while not addressing any of the issues we actually have. If you decide to proceed with this company, PLEASE take photos of your home, and all electronics working properly prior to your service, because they will deny all liability and be generally shady, and you won't have any recourse. Again, to be clear, we did not and have never requested a full refund. Due to the poor status of the clean, the damage of the tv, the unprofessionalism of the manager, the outrageous fraud accusation and continued accusations from this agency, we are apprehensive to have them in our home to try again. That being said, our service was for a deep clean prior to a Christmas party we hosted for our families. The manager, Obi, refused to correct the issues that even HE agreed were problems prior to the event that was the purpose of the service. A partial refund for all the work he agreed was missed seems like a literal professional bare minimum. Please take note that the manager did not address any of the big issues in my review besides to outright deny liability, and continue to suggest something fraudulent occured. This is the company you are sharing your credit card information with. Exercise the discretion we apparently did not.

I bought this off a living social deal and had to say the experience was pretty good until it…read morewasn't. I bought 4 hours cleaning voucher and asked to have my house dusted and bathrooms and kitchen cleaned. I closed the door to two rooms and said I didn't need those cleaned which left two others, Simone Cooper cleaned my house and she was sweet as can be till she wasn't. She was only able to clean the bathrooms and kitchen and asked if she should mop my kitchen floors which I asked if she could please. She cleaned top of stove but not inside. She ran out of Time, I put this on google and got a Threatning message from the girl who cleaned my house about Karma. I wasn't going to post about it but worry it could happen to someone else. I talked to the owner who assured me she is not a reflection of this person which I get but I just worry the more I let this situation sit. I attached the text I got after leaving a 3 star review . The owner has great intentions but now my safety feels violated Text reads"

Love these guys. Not only are the affordable, but I absolutely LOVE that once you're on a regular…read morecleaning schedule they send you the same person every time. And our lovely Mia does an amazing job every time she's here. Not only is she amazing at her job, but she checks in with specific needs and is maybe the nicest person alive. Our family loves her and while she deserves this rave review, I kinda don't want to want to share her with anyone else On top of Mia best the best, the management is prompt in their communications, on time, and incredible at customer service. Just the best.

Great service here in Hendersonville. We wanted a company we felt comfortable with in our home and…read moreAnn really gave us that on the phone. The cleaners were really efficient and seemed to be trained to standards by the way they showed up and cleaned.

Alex just finished a deep clean of our home. I came back to a spotless shiny place. It felt really…read moregood to walk into a house and not smell a ton of cleaning products which was different than other cleaners we've had. Past cleaning crews have left me choking upon re-entry into our home because of the numerous and "fragrant" products they used that aren't always safe for humans and pets. Alex is much more careful about toxicity and the environment and only uses products that don't leave a filmy residue or a strong odor. We are particular about not breathing in or touching so called "fragrances" that many cleaning products employ. Alex uses products that still cleaned everything well but not ones that we worry will bother our lungs or skin. I believe she is newish to the Charleston area and that means her calendar isn't completely full yet--her pricing was comparable to other deep cleans we've done, but again with the added bonus of a green, environmentally friendly approach!

Hard working good natured folks!…read more I called Alexandra to help me out with two neglected bathrooms that were in bad need of her detailed skills. They arrived assessed the task at hand and went straight to work. When I returned home I was shocked at the deference. Everything looked great and even a pattern left by the previous owners in the bottom of the tub was now gone! Great work and nice people!

What a great place to work! Awesome clients and co-workers…read more I love how you get to connect with so many wonderful people!

We hired this company to do a deep cleaning before our baby arrived and overall I'm happy with the…read morejob they did, but we did have to have them come back to finish a few items around that house that were missed the first time. The deep cleaning was supposed to include baseboards and blinds, which some were missed originally and were fixed on the second visit. I also noticed after the fact that the face of my oven was still quite dirty and you could see the spots on the stainless steel still. Overall, I am content with the job done, but did expect a little more for the extra price we paid to have the deep clean done.

Great service. The ladies that cleaned my move out unit were very professional and did a wonderful…read morejob.

Only use this service if you want to be harrassed by the owner, you want your cleaning done an hour…read moreand 39 minutes late with not so much as an apology and the next time you book a cleaning around the holidays the cleaner is "sick" 20 minutes before scheduled. Did the owner try and reschedule for another day? No. Was I forced to pay full price after they were nearly 2 hours late and made me miss my appointment? Yes! And don't forget if you say this to the owner all he says is "go leave your little review I have apologized" i would recommend you only reach out to this "company" if being harassed and having incompetence ruin your day is something you enjoy don't like my mistake be yours. They trap you into agreements so you can't book another appointment without a rush fee.

They did a great job on cleaning my home! Very reliable, responsible and professional. I'm using…read moretheir service again and would highly recommend.

Do not use this company. My husband and I are new to the area and we're looking for quality…read morecleaners with attention to detail. Unfortunately that's far from what we received. I've tried emailing and calling for the past three weeks with no response. Avoid this company! (Pictures after cleaning) SCAM!