Stopped in to try a new place after driving all day before completing my drive home. I was…read moreinitially told they were too busy but then told me the wait was 20 minutes which I did not mind. I had wanted to get a foot massage prior to my body massage but they would not allow me to wait in a foot massage chair, I was shown to a room to wait. I was not there too long before a therapist came to take me for a foot massage. I sat in the foot massage chair and when I leaned back the light on the ceiling was positioned directly over my face at full brightness. I asked her if the light could be dimmed but she could not. The other vacant chair in the room also had a light above it in the same place. She had to get a towel to cover my face to keep the light out of my eyes. Typically foot massage rooms are very dim for relaxation, very strange they would have such bright lighting in there that could not be lowered. Partway through the foot massage, a male employee came in and began having a conversation with my therapist, he made no attempt to whisper in order to not disturb the relaxing customer. Other than the light and the interruption the foot massage itself was great. Moved to the body massage room. Unfortunately, my therapist was wearing jeans. I have an odd hatred for the feeling of jean material. You don't realize how much your therapist's pants touch your skin during a massage until they are wearing jeans. Yoga pants, sweats, scrubs don't bother me at all. She spent at least the first 10 minutes of the massage on the massage table with me crawling around using her knees and elbows which normally feels great but the jeans material digging into me was really distracting. After she was done using her knees the massage was more relaxing. When I turned over the lights were again in my eyes and could not be dimmed. I felt her place something in my hand while I had my eyes closed, it was my phone. Confused I looked at her, she said most people that come there like to look at their phone and watch videos after they turn over for the rest of the massage. I've been to probably 50 different massage parlor's all over the country, that was a first. Other than the jeans and lights that could not be dimmed she gave me a great massage. If I lived in the area I would go back to see her again (only if no jeans!).

Booked a massage on their website directly. I got two confirmation messages. When I arrived, the…read morelady could barely communicate to me that I could not have my appointment time. She told me to come back tomorrow. Very unprofessional and a waste of time and gas to arrive to the massage and be turned away.

Stop what you're doing, and head here as soon as it opens. Omg, I had the best foot massage I've…read moreever had last night. I'm not sure if his name is Henry or harry, and I had difficulty understanding him due to the language barrier, but oh my goodness all of that didn't matter because he worked wonders on my poor feet. Let me preface that I've been here before, and have had many encounters at other establishment, but none lived up to this experience. I came with a friend after a long 12 hour shift, and had noticed that am that my left foot was very sore and the ball of my feet were tender. I was massaging my feet driving because it was so uncomfortable. So when I got off I debated between being good and working out or getting this massage to make me feel better, and boy am I glad I chose the later. For $30 you get an hour foot massage and this includes a 10-15 min head and neck massage, also heavenly. I told my masseuse the problem spot and he put a lot of pressure on it which made me wince but it also felt so good. My friend and I walked out like we were on cloud 9. This establishment is clean, has great masseuse, and for the price and location, it's hard to beat. My only con is that due to the language barrier, communicating can be hard, and sometimes the masseuse likes to talk to each other during the massage and makes it harder for the client to relax. But overall it was a great experience and I can't wait to be back.

Extremely Unprofessional and Painful Experience…read more This was honestly one of the worst massage experiences I have ever had. I left feeling like I had been hurt rather than helped, and my body actually hurts more today than it did before the massage yesterday. I specifically told the therapist that I am a cancer survivor with lymphedema and that I was experiencing significant pain in my neck and shoulder. A professional massage therapist should take a medical history seriously and understand how certain conditions can affect the type of massage and pressure that is appropriate. Instead, there was no oil used during the massage, and his hands were extremely rough. He was pinching and plucking at my back, and I was saying "ouch" throughout the entire massage. About halfway through, he leaned down and whispered that there was a "special oil" available for an additional $20. I later learned that what I was given was supposedly CBD oil, and it smelled strongly like Biofreeze. The experience became even more concerning. He put extremely hot towels on my back, hot enough that I felt like I was being scalded. He felt my feet and said I was cold, rather than handling that professionally, he plugged in a blow dryer and began blowing hot air all over my body. He also used significant pressure points on my skull, and my head now feels bruised and sore. I honestly question whether this person had any professional massage training whatsoever. The entire experience felt extremely unprofessional and, frankly, unsafe. Someone with a medical condition could potentially be seriously injured by this kind of treatment. A professional massage therapist should ask about medical history, listen when a client says something hurts, adjust their technique appropriately, and never continue using painful or potentially harmful pressure. I will never return to this establishment, and I strongly recommend that others be very cautious before booking a massage here. If you have any medical conditions, I would be especially careful and make sure you understand exactly who will be performing your massage and what their qualifications are. This was not a relaxing or therapeutic experience. It was painful, uncomfortable, and completely unprofessional. I contemplated leaving mid-way, I regret now I didn't.

This place is a scam. The "therapist" didn't know what she was doing and didn't speak English so…read moreyou cant even explain where you want her to apply pressure. When it came time for the bill, they tried to charge me an extra $10 on top of what was agreed on their services menu. Then when my credit card statement came, they gave themselves a nice $50 tip. This is a fraudulent business and I wouldn't be surprised if it was a front.

Called before I walked in and asked about an hour foot. She told me the price, $60, ok fine. I come…read morein 5 minutes later and she says no to foot only body or at least that's what I made out. I went across the street for an hour @ $5o. Wont return.

we called the morning of and they fit us right in for a couples massage. it was our first time and…read moreApril & Sofia did a wonderful job. couldn't be happier with the experience!

I have had multiple massages here and they're all wonderful. I never make an appt, but they always…read morefit me in within minutes. Highly recommend!

When the internet and sign on the building says they're open until 7PM on Saturday and a trip from…read morequite a distance to get a gift certificate and finding the spa is CLOSED. This is VERY inconsiderate and not professional.

It was my first time to Nava Sen Spa today and I received the Thai massage, when I say it was…read moreexactly what I needed! Brandi was amazing and extremely personable, I absolutely will be returning!

Lisa is excellent at deep tissue sport massage after tough workouts or competitions. Very similar…read moreto what I've gotten at the therapist or chiropractor. It's a great value for one hour. No wasted time at all.

I had a 90-minute massage with Richard and it was truly incredible. I came in sore and tight, and…read morehe knew exactly how to work everything out. His technique is exceptional... firm, precise, and perfectly intuitive. You can tell he's genuinely gifted, not just trained. I will absolutely be going back. One of the best massages I've ever had.

Marie is the BEST MASSAGE THERAPIST I have ever had, I have been getting massages for 40 years…read moreweekly and so hard to find a good one, deep tissue .. She excellent, dont hesitate ...

This is by far the best spa i've ever been to. As an athlete it is important to be to have a…read moreknowledgeable/experienced professional.

I use to love it but the current ladies are not good. One literally falling asleep. Sandy…read moreSprings location is tiny bit more $ but wayyyyy better!

The masssage was fine but we were overcharged so just be careful. Menu pricing says $40 for a foot…read moremassage, we were charged $50 each and just noticed. Be aware of this!