Thanks you Dr.Christina Welsh I couldn't open my eye because…read moreI scratched it right eye. It was very red until I got eye drops and I could open my eye the next day. I would recommend For Eyes for their efficient and friendly follow up service location,Tinley Park

Disappointed at best. I had an eye exam approximately 6 months ago. My prescription was not…read morefollowed. My glasses were supposedly sent back to be corrected and now I am told that the correction for distance was never added to my Glasses. No wonder for the past 6 months I have been looking over the top of the glasses to see at a distance. For Eyes, Tinley Park wore me down. I accepted an inferior product. Shame on me. $500+ was way too much for reading glasses. I would have been better off buying glasses at the dollar store and throwing the glasses away at the end of the day. Do not waste your time. My previous review gave 5 stars and now I wish I could remove my previous review.

Dr. Mali is absolutely amazing. I called to request that he be added as my permanent provider…read morebecause of how comfortable and respected he made me feel. Unfortunately, my overall experience was disappointing. I'm tired of walking into healthcare establishments and feeling overlooked. While I was standing in line waiting to be helped, a staff member walked right past me and asked the person behind me if they needed assistance. Moments like that make me feel invisible. The older doctor was not pleasant, and I felt rushed throughout my appointment. He didn't even examine my eyes, which was one of the reasons I came in. As a Black woman, I expect the same level of respect, attention, and quality of care as every other patient. Every person deserves to feel seen, heard, and valued regardless of the color of their skin. I sincerely hope this office reflects on how patients are treated so that everyone receives the same standard of care.

I'm only giving a two because the doctor was very nice and competent. I ordered two pair of…read moreglasses on January 7. They told me the glasses would be ready by January 22, both pairs. I called to see if they were ready and talked to someone named Jasmine. She had me on hold forever, so when she finally came back on, I asked her to call me when she knew the status of my glasses. She never called. I finally drove there. Three people were working in the front and there were no customers in the store. I asked about my glasses. Jasmine told me to hold on, because she had never really even bothered to check or call me back. Then she tells me that the frames I ordered were discontinued but the lab was trying to get them but had communicated the status. Then, she told me that they had Been sent from the lab ten days ago but nobody knew where they were. I wonder if anyone was ever going to tell me I was not going to get my glasses. She asked if I would like to pick out different frames. I said I just wanted a refund and she refunded my money to my credit card. What a horrible way to do business. No amount of cute owl commercials will change my mind about America's Best.

Never got back to me. 6 weeks later and nothing!!!!!!!!!!!!!!!!!!!!!!!!!!…read moreWill not answer their phone or return my calls. Never been treated like this by any business.

The owner is great to work with and does quality work. Very happy with my products, and the cost…read moresavings is substantial.

Been coming here since kids were in elementary and now they're done with school and we still go…read morehere. Great experience with Dr. Rana, very thorough. Dr Kiefer is great as well and explains very well. Very detailed. Yes would recommend. And great team as well. Thanks

I was there recently and the doc asked if my glasses were from there when I told him no and where I…read moregot them he said oh they have cheap glasses. I won't be back. The rest of the staff was kind and efficient.

This place has lost it touch when it comes to eye care especially customer service. I just needed…read morea simple prescription corrected and just needed for night vision only. The service has lacked and doctors seem knowledgeable, but it's the management and the $$$. Not about customer satisfaction. I have been patient with them for years when they are off on prescriptions and they know that. But, they refused to correct my glasses and I had to request a refund because then they wanted to charge me more for fixing my prescription. Make no sense.

The doctor and lady Denise who helped with my glasses were very nice and accommodating…read more Denise made sure I was satisfied and made suggestions which helped me. She told me a few things I did not know.

Superb, outgoing staff. The D.O. is very friendly, answers all your questions in depth and is an…read moreexpert in his field, a real joy to deal with. One can tell the standards are high at this practice, nice selection of frames and everything is reasonably priced. I was quite impressed to see a business run to this level of apparent perfection. Simply excellent! FOLLOW-UP Disappointed that my bifocals where significantly off focus after having an eye exam and prescription a week earlier. Had to return to have the issue rectified. They need to make the lenses another mm deeper and regrind. Also need to return a second time to pick-up the new glasses. Nobody stepped up to the plate to say "we screwed up" or "we are sorry to inconvenience you." That said, I rescind my comments about the high standards. The staff originally added 3 mm of depth to my glasses and I have a strong suspicion it was the cause of the problem. The D.O. confirmed the prescription was accurate after checking my eyes a second time. Bingo! These mistakes should not occur and are avoidable if one knows what the lab will do when making alterations to a lens order. An apology would have gone a long way in this particular case. That said, I still highly recommend Dr. Vroegh for your eye care needs.

3 visits in 3 weeks with multiple issues. Between not have a script sent in when it was supposedly…read moresent through, issues with the billing my insurance, and voicing my displeasure that was met with a staff members own problems, I can say I'm done with this place. With so many other optometrist options available, I'm positive I can find one that will provide a better experience. I will say I appreciated one staff members concern, but alas, this was not a pleasant series of events

I have been going to Dr. Docherty for over 20 years. She has…read morealways been extremely professional, patient and thorough. The selection of the frames available are always with current trends and styles. I have been to other "warehouse type" opticians, and have never been fully satisfied with my exam or proper fitting of my progressive bi-focal. Excellent service provided by Dr. Docherty and her staff.

I just had my first eye appt in a couple of years with Dr. Docherty. The office was really nice…read moreand classy and the staff were helpful and attentive. I'm not sure if I was just there at a non-busy time or what but the "nurse" (I'm not sure what you call the person you see before the eye doctor...maybe optical hygienist?) helped me try on glasses and figure out which would look best even before I knew whether I would need new frames or not to kill time while the doctor was with another patient. The doctor herself was patient and conversant. I felt like I was being frustrating because I couldn't chose which was better during the exam but she said that she tried over and over again to make sure that I was picking the right things and she was getting the prescription correct. Can't wait to go back again!

Great service candy for kids they helped me decide what to eat definitely coming backread more

Very poor customer service!!! I scheduled my appointment online but upon arrival was told that I…read moredid not have an appointment. The receptionist told me that I was wrong; that the last appointment for the day had occurred and that they were done for the day. She went to her computer and asked my name. She then indicated that I was not listed. When I confirmed that I had made my appointment online, she indicated that the online scheduling does not always work. Well, why in the hell are they offering it as an option! No apologize was offered. I plan to return to my former doctor.

They're a chop shop...they do not tell you straight out that you are 99.9% going to have to wear…read morereaders, after the procedure. (If you're a certain age, I'm 48). They just repeatedly ask you over and over'Are you ok with having to wear readers if it comes to that?' I then expressed my disappointment at my follow up and the 'doctor' looked at me mystified and said' you're 48', as of that was explanation enough. The actual doctors and staff up front were amazing and so very pleasant but be warned, if you're over 35, be sure you'll be needing readers the day after.

Great experience. The staff are wonderful and very helpful during each step. I was able to get my…read moreconsultation and surgery done within 6 days. I Would recommend it to family and friends.

Had a great experience with Dr Horn, Jen, and Crystal for my LASIK treatment and with all of the…read morestaff throughout the process. Highly recommend.

My husband and I both got lasik here and had great experiences both times! The entire staff is so…read morekind and they really take their time to explain everything. I was a bit overstimulated and nervous when I went in and the dr took the time to give me a break and talk me through it