Requested diagnosis of a/c failure on 2028 Highlander Hybtid XLE. Service rep thoroughly explained…read morethe process and showed me how the dye had now been put in the system and next steps to be taken when vehicle is returned in a couple of weeks. The process was thorough and included a courtesy vehicle inspection, which was much appreciated.. After the explanation, it was clear to me that the previous attempt to repair by another shop last summer was not done properly.

It's about TRUST AND INTEGRITY. And it's worth a drive from Kanata to Orleans to know that I can…read moretrust what I'm told and that the work is done with no surprises. No one likes car repairs-the bills are usually higher than we all expect. But the honesty that comes along with the straight talk has kept me coming back for almost 15 years now. Even though I moved to Kanata five years ago, I find time to drive across town for an oil change or any other repairs. It's inconvenient as hell-but worth the confidence and trust -and being told that I actually DON'T HAVE TO GET SOMETHING DONE right now! Thanks Bobby Like

I brought the car in to change the summer tires and a dead rear light bulb…read more Came back with 2 new noises, need to go back the next day. One noise was their fault and strangely, the other was just a "coincidence" (for a price of 1500 dols + taxes). 2 days later, I see by chance that the rear stop lights don't work. Spent an afternoon trying to find out why. Finally went to the dealership where we'd bought the car. The bulb installed by the garage is a bad one and is the cause of the headlight problems. A new cost at the garage and a 3rd day lost. We'll never go back to auto '' pro ''.

Our family has been customer of Orleans Autopro for over two years and we are thrilled with the…read moreservice we receive. We never receive surprises and our bills are always what we were expecting or even lower. This garage provides outstanding service and the staff and owner are trustworthy and skilled. They even give you a little thank you note and a chocolate at the end of your visit. We won't take our car anywhere else. Even if there is a dealer recall issue, Orleans Autoppro will make arrangements to take your car to the dealer for you and give you a free courtesy vehicle. They really are great!

Very skilled mechanic, no denying that.....and he may give you a seemingly good deal from time to…read moretime but BEWARE or he WILL take you to the cleaners....while he works on your vehicle DO NOT TURN YOUR BACK.... last time i saw him i gave him ball joints for BOTH front tires.... i went in the house while he worked, and days later i notice only one side finished and my parts were history.....a short time afterwards my front passenger tire fell off in the trainyard parking lot!!!!.... on top of that, he waited until he finished working to tell me that his rate went up 25%....not before the job but after.... just be CAREFUL FOLKS!... this guy thinks he's slick!!... one last thing...he changed my timing belt and i noticed ' extra' nuts and bolts after the job was 'done'... right in front of me this guy does a ' slight of hand' maneuver and made my extra parts disappear!!!! CAUTION

Jonny is very professional and prompt. I had 2 rear ball joints replaced today on my 2009 Range…read moreRover and was very pleased with his work. His response time on calls is punctual as well as his service. If you are in need of a mobile mechanic that knows his expertise don't look any further! Did I forget to mention competitive and fair pricing? Thanks again Jonny!

This place was great, accepted my spring promo coupon with no issues. They went above and beyond…read morewhat was expected! My car was done faster than promised. They have a good setup, coffee&tea, TV and an iPad for customer use. They also have a security camera monitor so you can watch the progress on your car!

From the owner: Get premium rust proofing and undercoating for cars, trucks, and electric vehicles at our centre in…read moreOrleans, ON. Our petroleum-based rust inhibitors contain no solvents and are environmentally safe, non-toxic, non-flammable, and non-corrosive. Krown can be applied in any weather while effectively protecting metal and electrical components from rust. An annual visit ensures your vehicle looks better, lasts longer, maintains a higher resale value, and is safer to drive. This location offers Krown Salt Eliminator for total salt removal--ask about this powerful solution for stubborn salt buildup. Choose Canada's leading rust-proofing service for the best protection and warranty in the industry. All technicians are certified.

I bough a car from this dealership, and after 2 week I found out sever problems, that they did not…read morelet me know. They add 2500 to my bill for a warrantee without let me know of this charges. The first issue was transmission and it repaired by them. Now I find another issue with A/C not working.

These guys are the absolute best. Don't buy a Mazda anywhere else! From sales to service, I…read morecouldn't have asked for a better experience all around. They're honest, respectful, and transparent. Ask abyone a question, and they will do anything they can to help!

Tyler came to my place to change my tires. Service was courteous, professional and quick. Thank you…read moreso much!

From the owner: cleaning, buffing, restoring and maintaining all vehicles including boats, cas, trucks, r.vs and…read moreanything you can think off we will clean it! 10years experience! !

Worst dealership/service I ever went to. I got used to an amazing service and very high level of…read moreservice at Hyundai Pembroke, and moved to Orleans a year ago. you are treated like a number! they couldnt answer my questions about "what was damaged in my transmission", they made me wait over a week to just to give me a diagnostic which they repeated in 2 hours. It's the second time I deal with them and never again.

Absolutely the Worst Experience - Do NOT Trust Pathway Hyundai…read more I purchased a used vehicle from Pathway Hyundai for $15,000 after being explicitly told the car was in excellent condition with no issues whatsoever. I took their word after doing a test drive and a basic look-over, but shortly after purchasing the car, serious problems began to surface--issues that were not visible during a test drive and should have been disclosed upfront. The car was not properly aligned, two of the speakers didn't work, one was completely blown, the windshield was poorly installed, and worst of all the car is not properly aligned--a serious safety concern. None of these problems were mentioned at the time of sale. I emailed several managers at Pathway Hyundai and was met with complete silence. No reply. Not even a courtesy acknowledgement. When I finally called and got through to a manager, I was met with rudeness and blatant disrespect. The manager literally laughed at me and said, "It's a used car, what do you expect?" When I explained that I expect to be informed of major issues with a vehicle before dropping $15,000, he didn't apologize or offer a proper solution--instead, he brushed me off and offered nothing but a so-called "deal" on fixing the issues they lied about or failed to disclose in the first place. This has been, without question, the worst car-buying experience I have ever had. The lack of honesty, integrity, and basic customer service at Pathway Hyundai is absolutely unacceptable. If you're considering buying a vehicle from this dealership--DON'T. They will take your money and leave you with a mess, and they won't care one bit once the deal is done. Avoid Pathway Hyundai at all costs.