Everything was fine until a person tries to get an understanding of the final bill. Dr. Brian…read moreFoster did my exam and confirmed I had cataracts so appointments were scheduled for the left and right eye. At that point their financial counselor informs me under my insurance coverage, the deductible is $225 for each visit and I would be responsible for the anesthesia costs. Okay, try to figure out who and how much the anesthesia is going to be turned out to be a stupid circular exercise in futility. If a procedure is scheduled, how would I know as the patient, who the provider would be and how many units of anesthesia it would require. After multiple phone calls to the Eye Associates Patient Center, it rolls into voicemail with a message stating a return call would occur in (48) hours. No return call. Left yet again another message, no return call. I finally get in touch with a very nice woman who did provide the company and phone number for their contracted anesthesia services. I call that number and their voicemail says they do not provide information on the costs of their services. I reach out to Aetna Explorer PPO and they have no information submitted on the procedure. Keep in mind this has then been multiple, multiple calls, still no information on what the final bill would be YET the patient is responsible for all of those potential future bills. While I was perfectly comfortable paying $225 for each of the surgery center visits, it is crazy to push "back" on the patient the costs and responsibility of anesthesia without providing any details. So I cancelled my procedures given this level of patient support before the procedure, I could only imagine how pathetic it would be after the procedure if there were any issues. I do not recommend using Eye Associates - while their physicians may be qualified, the support staff is truly lacking.

Let me start by saying, my experience was not the fault of my eye doctor, but the company that…read moresupplied the VITITY lenses. In my case, "the best of the best." Several years ago I was told I was of the age I needed to have cataract surgery done. I was apprehensive as anyone would be having someone cut into their eye(s). After the cataract surgery, I was in constant pain and discomfort. Broken blood vessels, months on steroid drops, ice & hot packs, etc., and now dealing with the worst dry eye syndrome anyone could ever imagine. I would never be able to have any kind of clarity in my vision ever again. My doctor tried and tried but after 10 months finally stated, there was nothing more he could do. The lenses were "faulty." And my night vision was a collaboration of shooting light beams in every direction. (which I never had before.) My vision was permanently damaged and I would never have any kind of clarity again. I live with that every day of my life. (And yes, I wear glasses. But I was told they can only provide me with so much correction. Any more than that, it works against me.)

well, if you want to pay and pay and pay for the service here this is the place to go…read moredoctor is nice but man, they try to take every penny they can from you