I ended up filing a BBB complaint. BAT (Eric the owner) immediately responded by denying that I…read moreever contacted them in the first place (lies) and that I should have inspected the shotgun prior to purchasing it (disregarding the fact that I purchased it online and it was sent to my local FFL, so the purchase wasn't done in-person). We went back and forth on BBB to no avail. RTSP finally got in touch with someone (not Eric) from their organization, who would then send out the replacement sight. No manual was sent as they no longer provide them with their guns (smh that's a first)! Eric (owner) then had the audacity to make it seem like he had resolved the issue on BBB (after the sight was already sent out thanks to RTSP complaining to BAT's distributor sales rep). This took 7 weeks to get resolved. I stand my ground that BAT is not worth the aggrevation and that you should look at other makes for future purchases. They clearly try to not honor the "lifetime warranty" on their products by avoiding you altogether, and have ongoing quality control and customer service issues. You can find similar complaints on BBB (they have an "F" rating), their own social media pages (comments), and any gun forums in general that support this!

I have a black aces tactical 12 Guage semi automatic pro series max. And I love it .perfect home…read moreprotection weapon.excellent weapon !

I usually goto tot the Oviedo Lo. But I was in the area and checked the Winter Garden Lo. was a…read morevery helpful visit with Kevin he was great help and very patient with me and me being very indecisive on optics and mounted gun lights. The Armories family and happy to be apart of it

I haven't visited the stores yet so no comment on that. I will comment on their website though…read more It's not good. I search for 9mm - I get red dots and long guns. I search for 9mm ammo - I get ammo cans. Zero ammo results, and the results seem to be random. Another search for 9mm returned cleaning kits. Don't get it. It's not that hard.

TWS is an awesome company and a great facility to visit. Everybody there is friendly and helpful,…read moreand they don't have that usual gun store "chip on their shoulder" mentality- they are proud of their product- and they should be, their guns are incredibly well produced. They explain everything about the process of manufacturing weapons and let you know the difference between guns, calibers and parts. They do mostly mail order, but are happy for you to come in and see their products in the flesh.

Very friendly / helpful staff. The only negative is for two guns transferred to them (to be picked…read moreup same day) I had to pay two separate transfer fees. Let that sink-in for a minute.... I thought I'd be using them for all of my FFL transfers but if you pay per the number of guns on the same form something is wrong

Steve, Heidi and Kyle are very professional, friendly, and knowledgeable. They have the best prices…read morein the area (including online). I recommend them and will be visiting them again.

Have bought both comics and guns at this location. Always seem to have what I'm looking to find…read more Friendly and knowledgeable.

Called ahead to see if they would be willing to receive a gun that I purchased online. They agreed!…read moreTheir fee is only $20, which is really cheap. He took my information and the gun seller information and said he would take care of it. He certainly did! I heard back from the gun company that he reached out right away (same day, within the hour!) and my gun was on its way! After a couple days of wondering, I had called to see what the process was- do they call me when it arrives? He said yes, they would call me. I got a call the next day so I went in to complete the background check. He knew exactly who I was when I arrived. I filled out the background check paperwork and provided my license. He said I could wait for it to clear- it could take five min. He offered to let me look at my gun while I waited. I opted to come back the next day. The next day, I stopped by and they said I passed my background check. I inspected my item, paid the $20 fee, and took it home. Such an easy process. On a sidenote, I had been waiting for academy sports to forward their FFL to the company I bought the gun from, who sent their FFL to Academy three times. I had called Academy and emailed them multiple times to figure out what was going on in the process. This was two weeks of waiting to get my gun. Ultimately, don't use academy sports. Even during coronavirus, when stores are not busy, they can't seem to get their act together. This includes their administrative folks at the call center. Their fee is $45. So don't waste your time, use these guys instead. The store is full of strange toys- like Disney stuff and comics and figurines. So if you're into that, you might find a gem. Some of their memorabilia is really old... there could be a rare find inside.

POF RENEGADE + I recently had an issue with my Rifle took it to an establishment close to the range…read moreI was shooting with a friend. They had to take apart my Rifle to clear the stoppage. However, they left me a Rifle the would not Fire ! I brought it to these guys and they fixed it and charged me fairly! She is running like a champ again thanks to Gun Xperts !!!!'

I had a very good experience with Bill , the owner. He knows gun smithing real well. I highly…read morerecommend Gun Experts.

Great service and personal attention to helping me get the needed missing parts. My gun is now…read morecomplete and back to its full original Special Ops Tactical build. Thank you again all for your professionalism.

Amazing craftmanship. Well worth the money. These are not your normal cookie cutter AR's. Very…read morehappy with my purchase.

5 Stars Title: The Ultimate Gun Shop in Clermont -…read moreEverything Your Gun-Toting Heart Could Possibly Want! Gun Dog Armory in Clermont, Florida is hands-down the best firearms destination in Central Florida. From the moment you walk in, you can tell this isn't just another gun store -- it's a true one-stop shop where "if they don't have it, you don't need it." The staff is incredibly friendly and knowledgeable. They greeted me right away, took the time to understand exactly what I was looking for, and gave honest, expert advice without any pushy sales tactics. These guys clearly live and breathe firearms and love helping customers. Their selection is insane -- handguns,rifles, AR platforms,, 300 blackout, you name it. They carry everything you could possibly need, plus suppressors, an on-site gunsmith for custom builds and repairs, and they do professional Cerakote finishes right there. I walked in thinking I'd just grab a couple of items and left with everything on my list plus a few smart upgrades I didn't even know I needed. The shop is clean, well-organized, and the prices are super competitive. Whether you're a first-time buyer, a seasoned shooter, or just need gunsmith work done, this place delivers on every level. Gun Dog Armory has officially ruined me for every other gun shop. I'll be back again and again (and probably dragging my buddies next time). If you're anywhere near Clermont, do yourself a huge favor and stop in. You won't leave disappointed -- 5 stars all the way!

Smooth transaction and a pleasure to do business with. I highly recommend this place for all of…read moreyour Knife and Gun necessities!