I have always had great service from them. I have called him at different times, from a bad…read morethermostat to a leak. He was always reliable and got my system back up. I am now ordering a new unit from KCS for this Summer. Eddie and his wife are a good team and great customer service.

Best company in the business very family friendly Eddie was very efficient, knowledgeable and…read morehonest i called Eddie and he was hear to save my family from the cold with in the hour i recommend KCS to every one needing a heating and cooling company all round great experience and top quality service. thank's KCS

I would recommend this business. My AC was not working on Saturday and they came out same day. No…read moreprice was negotiated the technician simply repaired the unit said they would send me a bill and left (took all of 20 mins). Later I received an invoice that seemed high. I called and voiced my concern and we were able to arrive at a price that seemed fair to me. They said at the end of the day they wanted to make me happy and would want to come back out. I explained that I would call them again should the need arise but that I would like to negotiate a price before any work began. I am very appreciative that they came out and speedily repaired my unit but was caught off-guard with the invoice that followed. If you need speedy service with good technicians then these are the guys you want just make sure you ask for the price before any work begins.

Excellent service. Professional and timely response. Repaired my AC unit. Took time to explain and…read moreanswer any questions I had. Cost was reasonable.

Henson Mechanical has been my go to for many years now. I can always expect fast, honest and…read moreimpeccable service. They have installed new units, done repair work and I also use them for maintenance. The owner is one of the most honest men we've ever done business with. Try them! You won't be disappointed.

I'm the property manager for my church and we used Henson for a repair and Nick did an outstanding…read morejob. He was very helpful and very knowledgeable about the work. I highly recommend using this company.

GREAT, GREAT, GREAT.. They are a true 5 star... RJ was right on time. He did a excellent job…read morecleaning my air ducts and keeping my informed on the progress. The MOST important part was that my dryer vent was almost totally clogged-- which could have started a fire... No longer will it take an hour dry my clothes. I am thrilled with the service and the pricing... Give them a try!

First off, they were very up front with their fees prior to the service call. What was very…read morerefreshing was the level of honesty that these guys bring. The owner told me that they were not here to perform work that did not need to be done. He did an inspection and determined that I did not need the level of cleaning that I thought that I needed. There are so many contractors out there that ripoff people especially seniors, but these folks were awesome, reasonably priced and got the job done. I will DEFINITELY call them back in the future. You should do the same if you need this type of service.

Quick responses and excellent service. Every person I dealt with was professional, courteous, and…read moreknowledgeable. I highly recommend them!

Alex came to work on My AC unit when it stopped working. He called to make me aware when he was…read morecoming, he was extremely polite and explained everything that he needed to do and gave his suggestions for things he saw I may be concerned with. He did a great and literally by the time he walked out, I could feel a instant temp change! Thanks Alex!

The two guys who came out where nice and respectful. However, they gave me an 8a-12p window. They…read morecalled to say they would be "a little after 12" and arrived at 1, leaving me waiting for 5 hours. I used them a month before that and he was similarly 2 hours past the time window they gave. But the biggest problem is that they are ridiculously expensive, and I mean ridiculous. They charged me $595 to replace the drain tube on my dishwasher. They said the high price was because of "labor," but we are talking about a hose going out from the machine and into the drain. Wrap your mind around that. I could have bought a whole new dishwasher at that price. Use them if money (or your time) is no object to you. I won't use them ever again.

Left the job unfinished and damaged my ceiling. I contracted CM to install open cell spray foam in…read moremy attic. My fiberglass insulation was needing to be replaced after 17 years. Also, a family of squirrels had been in my attic and contaminated the batting. I was quoted nearly 6K to spray the foam, and was also told that it would help keep out the squirrels, which were giving my wildlife removal expert fits. CM came and sucked out the old fiberglass and installed the foam the next day. Long story short, the squirrels blasted thru the foam in all of 30 seconds(I heard the load pop as they busted thru it from my roof vent caps, and I saw it on cameras I'd placed in the attic to monitor them.) I also noticed a fairly large area that was not sprayed initially, and a small 8" or so diameter hole they missed as well. After finally and permanently expelling the rodents, I called Cm to see if they could return to fill in the 2 tiny holes the squirrels had made, and spray the square and hole they'd missed the first time. It is difficult to get in touch with anybody, and I would always play phone tag. I also noticed that my ceiling was damaged as the sheetrock was pushed inwards from the attic, presumably by a worker's shoe. I was told that they had a minimum fee to return of $1500! While I might see a fee to fix the holes made by the squirrels(tho the salesman told me the foam would keep them out), it is certainly unfair to charge for work they missed. Regardless, $1500 is outrageous to fix a tiny amount of missed foam. After arguing a little, CM sent someone to inspect the attic. I showed him the tiny hole at first, and he was incredulous, acting like I was being completely unreasonable for daring to complain about such a tiny area. That's when I showed him the much larger area that was missed. He said that they would fix all the areas, even the squirrel holes for free. He brought 2 small canisters and left them in the attic to reach room temperature, and said he would have the office call to set up the appointment to respray. Well, guess what? Two years later I still have the canisters in my attic, my ceiling is unfixed, and I bought some spray foam aerosol cans to finish the work(tho I haven't used them b/c I just haven't gotten around to it yet). One day, I will have to lug the canisters back to their office to return them, since they obviously don't care about it, or their customers. I do not recommend.

Jon was on time, professional and pleasant. The job was done quickly and cleanly at a fair price.read more

Quality workmanship and excellent service. Will definitely use Showtime again for future projects!read more

They were able to come out the same day I called to check the AC unit…read more Edernst came in a timely fashion but unfortunately for him, he is allergic to pets so I felt bad because I knew his allergies were bothering him, especially since I had my dog with me. He checked out my unit and told me the dreadful news, that I needed another unit. He emailed a quote to repair the damages and a quote for a new unit. He did not provide pictures like other companies do but the service was great!

So I had an emergency with my HVAC on Friday June 19. I called a company I had used before bc I was…read morehappy with the service they had provided at a previous location but they didn't have an appointment until Monday. So looked up local companies in the Monroe area and found E and K HVAC and gave them a call. They had availability for the next day so I booked the appointment. I'm happy to say that they did a great job! Ernest the technician was polite, knowledgeable, and efficient. He diagnosed the problem and luckily he had the part with him and fixed it immediately. I would definitely recommend them!