I recently had a visit with Dr. Camille Draper for a crown. My visit was exceptional. I never felt…read morethe anesthesia that was administered and the procedure was painless from start to finish. The high standard established by Dr. Draper is resembled across the staff. The assistants and front desk personnel were welcoming, friendly and professional. I would highly recommend this office for anyone looking for a compassionate dental practice.

Love the Dentist at Framingham! This has to be the least intimidating dental office I've ever been…read moreto. Everything from the waiting room decor to the staff is so warm and inviting. Dr. Camille (also the owner) is super friendly/approachable and professional. You can tell they're one big family over there. They definitely made a lifetime client out of me!

Had to wait so long. Caused so much pain had to go somewhere else to get it fixed was charged a lotread more

Had a cleaning appointment with a hygienist Gail Weisberg. What a great job she did! Not only her…read moretouch was gentle and thorough but also she was very personable and friendly. Love this place!

You walk in to a welcoming office, wait for a few minutes, and Julia greets you in the waiting…read moreroom. She is kind, and a master in her work. She provides me with a routine cleaning and gives me advice on how to take better care of my teeth. Then Dr. Duka comes in and takes wonderful care of me, too. You don't have to be afraid of the dentist here, they will make sure you have great dental health and they'll take good care of you. Thank you for helping me look forward to the dentist!

I have been a customer for many years. My technician, Stacy is outstanding - gentle and thorough…read more The Doctors Duka are exceptional. Great care and bedside manner. Wonderful practice!

Dr. Sunners is very thorough and conscientious regarding the health off my teeth. I always feel…read morethat he has my best interest at heart while repairing and maintaining the health of my 73 year old teeth!!!

I went to Dr. Sunners to have my crown put on last week. I was sitting on the dental chair, and…read morethe chair was put in the flat position. To my surprise, Dr. Sunners then asked his assistant to help putting in the crown. I was lying down flat on the dental chair, and the assistant was holding a metal tool with my mouth wide open. The nightmare began. The metal tool that the assistant was holding slipped straight down to my throat. I was horrified. I was fortunate that I could cough out the tool to avoid a disaster in the E.R.. When I texted Dr. Sunners the day after letting him know what a horrific experience I had, he responded lightly and responded that his assistant was very competent instead of apologizing to me. That is a very unforgiving incident. I will never go there again.

Dr. Fried was very friendly. More than that he was available - he didn't just rush in and rush out…read more- sitting down to speak with me and actually have a conversation (directly and indirectly related to my oral health). And the Dental Hygienist that saw me was also very friendly. Again, better than that, she was exceptionally thorough. My teeth looked amazing when I left. So much so that I called back in to say "thank you."

COVID-19 update: I was super impressed with all the changes they made to make their office as safe…read moreas possible. Looked like a huge ventilation system upgrade, a big suction tube next to your mouth to keep fresh air flowing while they were working on you, PPE everywhere and on everyone. It felt very safe. And my teeth will be glad to be taken care of.

This pains me to do this as a customer of 15 years at this practice but this is NOT the same…read morepractice I came into. Dr. Putt has been spending too much time on the golf course (at least that is the explanation by the technicians to why I have not seen him the last 5 years). The front desk now is incredibly rude and condescending. If you don't have the right insurance, get out, if you have a question, we don't have time for this. The last hygenist I saw was yelling at me the entire time, and telling me all about how much her life sucks. The hygenist I saw for many years who was amazing left the practice unfortunately. And when I first joined they were willing to work with me on a dental plan that works for me. Now it is aggressive treatment and pressure sells that requires X-rays every 6 months and deep cleanings. If you don't like it, I was told by the front desk to GET OUT. Ok you got your wish, good riddance.

Do yourself a favor and switch dentists before making your next appointment. My entire family has…read morebeen clients of Wayland Dental for over a decade, and they are NOT the same practice. I just took a new job and have to move out of state. I was overdue for an appointment and worked with the team to squeeze in before my move. They have a new receptionist team that is incapable of running this business. They rescheduled and kept playing musical chairs with their clients appointments trying to move them around. I just went in for my appointment finally, a few days before my move- for them to tell me they do not take BCBS anymore and would charge me $450 for the appointment. When asked why I wasn't notified of this , they claim they had Delta Dental on file for me. (Later when I called back- I told them my appointment in December with BCBS and they confirmed that is who they billed out.) For months I've received emails from them telling me I was due for an appointment and to call and schedule. NOTHING about no longer accepting BCBS. I left the office so upset and called back to speak with the supervisor, Crystal. She was just as incompetent as her team. She said "if it was that big of a deal, they would have billed out to BCBS and had me mail them the check..." when I clarified that she meant bill, she corrected and said check. She wanted me to pay my insurance for seeing them out of network, and then wanted me to pay THEM whatever portion of my appointment that insurance would cover... wow they truly care about the customer... I requested a call back from Dr. Putt and plan on telling him what a disaster his team has become. When it was him and his one front desk receptionist, they might have been short handed- but they were good and actually cared and had their sh*t more together than they do now. Now I have wasted time making appointments, going to an appointment I had to leave, talking to them, crying in my car, and writing this post- all to be moving out of state with a new job, stressed as can be, and overdue for a dental appointment (after getting completely screwed over by the practice my family and I have given business to for over a decade.) I am beyond upset, and cannot advise others more to find a different dentist- this is NOT the same practice that it used to be.

It's a shame that my kids and I have been going here for years and now that we switched insurance…read moreNatick dental partners does not take our delta dental plan, yet they failed to tell us that! I showed them my card, they took a pic and I got a big bill 2 days later in the mail! Just called them to ask for a discount on the bill (not asking for a freebie), and the billing dept. Said "I'm sorry that we cannot help you." Shame on them for not helping out a local family. And, beware of all the upgrades they try to talk you into....such as the fluoride (BS) coating that kids "must have."

Excellent hygienist and staff were helpful and knowledgeable. Highly recommended as a quality…read morepractice for children and adults!!

I walked in the office with the friendliest, kind full, and very helpful staff and technicians and…read moreDr Miriam Belussi-Campos is the best doctor I've encountered in many many years. Dr Miriam is the sweetest, the kindest, friendliest with an extremely soft approach than anyone I've ever had. I promise you. They truly care about you and whatever your circumstances are they will do their best to work something out with you for sure, she absolutely did for me. I cannot say anything bad or negative about this practice at all. I promise you you will be treated extremely well and you're in great hands!! Jo Pellerin Leominster's MA

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I was very happy with Dr. Wardius and the work went without a problem. I was told what my final…read morepayment would be and received estimate from insurance. Very much like others(Whom have commented) the office staff leaves MUCH to be desired. I paid my bill in full for the amount i expected and had been told. That was my last visit in Sept. In February i received a email saying i owed 470.00 for a CT scan. I paid in full what i was told to pay in Sept. I contacted the office and asked why the first i was hearing about this was 5 months later and the response was i owe the money. I told them i paid in full I paid 5500+ on my final visit. Today i received a call from a collection agency saying i had been delinquent since Sept. and payment was due in full. I pay my bills, excellent credit score and to be sent to a collection agency and effect my credit over there shooty billing is a place i would stay far away from. I also will be in touch with my referring dentist. I hope they enjoy the $470.00 dollars as i am hopeful this will help others not get caught in what seems to be a common sneaky pratice.

I chose to bring my daughter to this practice on the recommendation of our Orthodontist for a…read moresurgical procedure as part of the work with her braces. Her recovery has been good, with no complications to speak of (only two weeks in at time of writing this). So the services provided by Dr. Wardius appear to have met expectations. Unfortunately, the office experience left something to be desired. While a comfortable and soothing ambiance make for nice experience, day of, I was disappointed with poor communication with the office staff around the costs involved. After completing our consult visit and scheduling the surgery I asked for a cost estimate and was presented with expected costs, based on expected insurance coverages. Two weeks later these were updated based on an uncovered service performed at the consult (a CT scan), and I was provided what I understood to be final numbers (assuming that nothing would change during the procedure that would require additional services or coverage-wise from insurance). On the day of the procedure, everything proceeds as expected. No additional services needed or performed and payment requested matches the estimate I had been provided. Two weeks later I am now being charged for a service (the CT scan) that was supposed to have already been accounted for, as I was told that it had been, two weeks prior to the procedure. But they are telling me that I mis-read the email when they said "The balance was added to the patient account." If so, that estimate should reflect that amount. When a customer is quoted a price for promised services to be rendered, and those exact services are what is completed, then that price shouldn't change after the fact. Trying to discuss this with the office manager was the final straw as she was more interested in expediting the call, crossing it off her to-do list and getting off the phone than to honestly hear the concern and frustration that a client had with their experience. This "problem customer" as I am sure to be referenced as behind their closed doors, could have been a learning experience for the team so that they could better understand how to service their customer's needs. Instead it was so much more transactional and disappointing. I will be sure to pass this experience back to the original referring office and to find another practice for my son when he is due up in the coming years.