Incredible store! Great sales and service people. In an age of phones tor time pieces Orr's actually has 2 skilled watchmakers. Joe is the man for all non-Rolex watches. A true maestro. read more

I've been on the wait list for over 2 and 1/2 years for an oyster perpetual, milgauss, and other Rolex watches. they haven't reached out or bothered to offer anything in that span of time but they did sell Armin two Rolex watches without being on a wait list. The sales associate are lazy and do not follow up with the clients as promised via email. I've called to try to speak with the manager or owner but I never got through to them and they don't let you leave a voicemail. The entire experience has been truly awful. I've never been treated so poorly as a customer in my life until I went to Orr's jewlers. I'd recommend trying the other two authorized dealers in Pittsburgh if you want a real chance at getting a watch. read more

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Orr's jewelry store is one of Pittsburgh high end jewelers. They are authorized representative for some of the highest names in upscale jewelry such as Cartier. When you own a piece of quality jewelry it must not only be handled with care but also properly serviced. In my case my basic Cartier watch was overdue for a battery replacement. I brought the watch over to the store last week and due to Co-Vid 19 guidelines had to leave the watch for 3 days before the watchmaker could inspect it and advise me if any other work needed done on it. I heard back from them yesterday and was told that the battery was all that was necessary and I could pick it up at my convenience. I stopped over there to get it and interacted with some of the nicest sales staff I ever met. I was also interested in purchasing a pearl necklace. My saleslady named Leslie took the time to explain the care of pearls and how they must be treated differently than diamonds. I was interested in a single pearl pendant on 18k white gold chain. The one she showed me was simple and yet elegant enough for my needs. I took my time practicing with the clasp which worked well. Leslie took the time to address all my concerns and how to protect my little investment. I went ahead with my purchase and was given not only an instruction book but a polishing cloth for the pearl itself. I was told that whenever I needed it they would be happy to clean and inspect the chain. I should note that there is no pressure when it comes to buying. If you aren't ready for any reason then you can forgo the sale. They have a limited return policy which is on the back of your invoice should you decide to buy. If you are making a high end investment they have promotions through Synchrony bank which you can pay over time. I was also happy to learn that some of existing jewelry could be cleaned and inspected by their jeweler even if I hadn't bought the piece there. When it comes to care of fine jewelry I prefer that it is cleaned and inspected at the store to insure that nothing is loose. They can either repair on the premises or send it out accordingly. Since I don't know if designer houses are currently open due to the pandemic I told them that I would wait until things get better before bringing in what few pieces I have that needed looked at. Currently the same procedure is required. You must leave your jewelry at their shop for three days before someone will look at it. Under normal circumstances they can do that on the same day. This location is in Sewickley and they have their own parking lot. Their other location is in Squirrel Hill. Either location will be more than happy to services your fine jewelry needs. read more

Orr's Jewelers - Roberto Coin - Watches Near Me - Sewickley, Pennsylvania

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They are the best!!! Everyone is so kind and they are happy to work with you when you come in! I recommend them to everyone!!

A great store with honest and very good service. Many iconic brands with fair pricing.

I searched high and low for the perfect engagement ring with the very little free time that I have. The first time I came to Orr's in Sewickley to look at rings, I was very impressed with the appearance of the place and the friendliness of the staff. A couple weeks after visiting, Jared at Orr's sent me a follow-up e-mail just to see how my ring search was going. I told him that I was able to zero in on exactly the type of ring I wanted and voila! He quickly replied with pictures of the rings that fit my description instead of making me waste my precious time to come into the store and see the rings for myself, like every other jeweler besides Orr's told me. Since I'm always in a hurry, the convenience of wherever I got my ring from also played a huge factor. The place is very accommodating to their customers--there is a nice bathroom, they offer water to you, and they have a parking lot just for their customers. Don't even bother with the Clark building, oh wow what an inconvenience!! Anyway, I liked one of the rings in the pictures that Jared sent me and came in to look at it with my fiancé. Right off the bat, my fiancé said out loud that he likes that ring much better than the other one we were thinking of at a different jewelry store, and I completely agreed with him. It is a gorgeous 18k oval halo made by Orr's itself. The diamonds in the setting are super sparkly and Jared picked out a stunning center diamond to go with it. Even better, he gave us an unreal package deal if we got the setting and diamond...the deal was so good that my fiancé bought the ring right on the spot! So now, the ring is all mine and I stare at it every single day. Jared and Kelly made this process super easy and I never felt pressured to buy anything. They are extremely knowledgeable and go out of their way to make sure you are happy. I have been recommending Orr's to everyone since! A big thanks again to Kelly and Jared! -Libby K. read more

Awesome service by Haris Hodzic! He is extremely knowledgeable, very responsive and made the entire transaction seamless. I will definitely recommend Orr's and plan to revisit for any future purchases. read more

Great Jewelry store in the Pittsburgh area. Sasha is the best sales associate. She is very knowledgeable, kind and helpful.

I was looking for a specific engagement ring from Orr's while I was living in Erie. Jared worked with me and was super helpful in talking me through rings and helping me decide what I wanted, all the while corresponding via email and phone calls. He bent over backwards to get me what I wanted, even shipped the ring overnight to me, and was a very quick and frequent responder! We also bought our wedding bands from Orr's (Jared again helped us out). Top notch customer service and my wife and I got beautiful rings. Thanks Orr's! read more

They have great customer service and high quality jewelry at a reasonable price. I worked with Jared, he helped me find a beautiful diamond engagement ring. My fiancé absolutely loved it. read more

Excellent customer service and follow up!!! Jared helped me to get my Panerai serviced. I also purchased another watch from him. I highly recommend Jared and the Orr's team!!!! Thank you... John D. read more

We didn't think we would be buying our wedding rings here, we just assumed it would be too expensive. We were wrong. Orr's had a nice selection at a competitive price. Our salesperson Jared was great to work with. He made it fun. We are very happy with our purchase and with Orr's. read more

Orr's is the best. We were shopping for wedding bands and Jared Fitzgerald was very helpful, knowledgeable and patient! We found just the right rings and Jared's help was instrumental. Safe to say - Orr's is now our jeweler of choice! read more

I have fond memories of Orr's but hadn't been there in years. I was worried that things would have changed over the years but I went to the store in the hopes that the service was still good. Although i remember good service, the service i received this time could not have been any better. It well exceeded my hopes. The amount of choices/price ranges could be confusing but from the time you are warmly greeted to the decision discussions, Kelly (our sales consultant) was the best. She walked us through the different vendors, selections of stones and bands, asked us questions about what was important to us. No pressure, alternative recommendations were made along with time to think about things and come back. She actually sent photos to my email of other suggestions that were similar in what we liked. We ended up buying one of her recommendations versus what we initially identified in the store. Competitively priced but no better value out there. read more