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    Ortho San Antonio

    3.7 (6 reviews)
    Closed Closed

    Services - Ortho San Antonio

    Physical therapy

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    People searched for Sports Medicine 474 times last month within 15 miles of this business.

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    Sports Medicine Associates Of San Antonio

    Sports Medicine Associates Of San Antonio

    2.5(44 reviews)
    7.1 mi

    i see Dr Young andDr Allen have always been impressed by their professionalism, honesty re…read morediagnoses and treatment options and best outcome for the patient. Their staff always positive n friendly and all seem to work well together which you don't encounter at many doctors offices great team thanks

    Dr Girling and the PA, Kerri Allen are wonderful! I highly recommend them. My problem is with the…read moreoffice management or lack thereof. I received notice that I had an appointment and I believed it was an error. I tried over and over to get answers on the necessity of me coming in after a procedure. I have had Durlane injections on multiple occasions and this was never a requirement. The bot answering service told me that I had to come in or I would have to pay $50 for missing an appointment. I asked to speak to a live person and I held for at least 20 minutes. Every time I try to talk to a live person in this office, I am put on hold and I receive a message stating that "there are 10 people ahead of me" I finally was able to talk to a live person. She told me that this appt. was indeed a requirement. So I came in for the appointment that I didn't need, I paid my co-pay, and I waited an hour and 10 minutes. I asked the staff how much longer to see the PA and was told there were two people ahead of me. I asked again why I even needed to be there for this appointment and no one could give me an answer. I told them I wanted to talk to the manager and was told the director was out and that he would call me. This was yesterday and it's now after hours and I've yet to hear from him. I would've called today, but I didn't want to go through the nonsense of talking to AI or holding for 20 more minutes. Unfortunately, I'm seriously thinking of going to another group in spite of really appreciating the medical staff. God help us poor souls in a world of AI "efficiency" and corporate greed.

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