Amazing staff and so easy to schedule and do business with. Office has the latest technology and…read morethey are super fast!

Not all hero's wear capes, just white dental jackets. This office went above and beyond for me and…read moreI'm not even a patient of theirs. My temporary filling fell out and the dentist I am seeing was unable to help me (I need a longer area to write for that story). Glenda and Dr Han did not even hesitate is offering assistance. They didn't have to help in any way at all but they took me back and got the filling back on within minutes. The were extremely professional, the office is gorgeous and the staff was super nice. How do you not trust and see a dentist who was willing to help a patient that's not even theirs! I can not thank you enough, you guys saved me ass for the weekend! Thank you!!!

Very great patient care, clean facility, and friendly staff. I highly recommend if you're looking…read morefor top tier experience!

Hands down the best dental office I've ever been too! Great experience from the moment I walked in…read morewith the most friendliest receptionist I ever met to my appointment with Regina, who is the most amazing hygienist I ever had!! Couldn't recommend this office more!

Highly recommend Grove Dental. After other practices referred me to specialists, Dr. Patel expertly…read moreand comfortably handled my case and it was not an exaggeration that I almost took a nap. Their clear communication regarding my options and recommendations really stood out to me. Dr. Shreya was also wonderfully caring and assuring, keeping me completely at ease. I've officially found my go-to dental office for the future.

Owner asked me to LEAVE IN THE MIDDLE OF A PROCEDURE!! I…read moreasked the nurse to move me to a different room due to an intolerable noise in the treatment room I was in. I was relocated another room, which was fine. They started the procedure. But then, the owner Sushma Halthore barged into the room, in the middle of my procedure, demanding I leave!! For what I asked, in a state of complete bafflement. She rambled on about how she spent a lot of money updating the place, saying that there was no noise in the room. There was. It was not a question. Then she suggested something about abusing clients, which is bizarre, as I did not see any other clients there. But then she rambled on about my insurance - it was not worth the trouble to deal with my insurance!!!! Then she said she was going to call my insurance company and tell them what happened, in a threatening tone!!! Call them for What??? Why??? It was the most insane, ridiculous, unprofessional, exchange I have ever had, ever. The backstory- I went to have a cap replaced last month. A few days later, pain started build on that tooth. I came for a follow up today, and all he could say was that whoever initially put the cap in messed it up. I asked. "wouldn't you have seen this on the X-rays you took last month"!!. He simply could not answer that questions. There is no other back story. I am not leaving anything out. Sushma Halthore simply barge in and demanded I leave in the middle of a procedure. I am not sure if this woman has mental issues, regardless, it is not cool to throw your patients out in the middle of a procedure. Her insane reaction has prompted me to investigate her practice in more detail, as this was NOT a normal visit to the dentist. I have a lot of questions about the credentials of their staff She does not understand that I put considerable time and effort into finding and getting this practice authorized by my medical plan. It took months to arrange, then weeks to get the procedures authorized. So she just competently wasted months of everyone's time and effort, including her own and her staff. Given that this seems to be a complete one off misunderstanding of the situation by the owner, I will give Sushma Halthore the opportunity to apologies for her outrageous behaviour. Otherwise I will be escalating her questionable business practice's operations to the relevant medical and legal authorities. Please comment if you have had similar bizarre experiences at this practice.

Unethical billing practices!…read more I received treatment in February and insurance coverage was all satisfied and my out of pocket was paid and good to go. They called 6 months later stating there was an issue with the coverage and now I owe an additional 500$ out of pocket and it will shortly go to collections due to the timeframe. Save the trouble and don't go here. I should've paid more attention to similar reviews stating the same tactics. Please avoid this place if you can.

$2,000 Unexpected Bills and Lack of Transparency…read more Avoid this clinic. There are numerous reports of patients facing unexpected bills, even after the office made it seem that everything was resolved with insurance and payment. In April, I had my teeth extracted by Dr. Isabelle DeMatteis. This clinic was everything I did not expect as a patient. As a patient, you trust that the office will care for you, and this includes making sure you can afford the treatment. I read the reviews and felt hesitant, but I decided to trust the clinic because many times I asked about my treatment, and they made me believe it could not cost more than the amount indicated, as they were handling the insurance. Now, I completely regret not listening to other patients. From what I see in reviews, the clinic has a pattern of sending unexpected bills after treatment has already been completed, which leads me to believe that the office has little interest in giving patients information on how to get an accurate quote from insurance regarding the cost of treatment. I only confirmed my appointment after receiving the treatment plan, trusting that the office had checked with my insurance as I was told. At no point--neither in person nor via message--was I informed that the final cost could be so drastically different, or that I might need another prior authorization. At no time was I advised to check with my insurance or request a prior authorization myself. I ended up being charged over $2,000 for two wisdom tooth extractions. I had this treatment because of pain, and I feel shocked and misled--I believed I was being properly cared for, and now I feel deceived. Where are Dr. Paul Calat and Dr. Michele? It seems that the dentists at this clinic are not at all concerned with the many negative reviews from patients who felt misled by the office. Clear communication and guidance regarding insurance and costs would go a long way toward preventing unnecessary stress. I am taking steps to understand my rights as a patient. If you feel the same way, I encourage you to do the same. And if you haven't become a patient yet, find another office--protect your health and avoid unnecessary stress.

Horrible experience. Never going back. They did deep cleaning and now my insurance company denied…read morethe claim because the deep cleaning was needed for less than 4 teeth. I was not shown my x-rays before the deep cleaning was done, lack of transparency. I wish I would have known and evaluated my options. They did some cavity filling which also seems unnecessary now that I look back. I also suddenly lost hearing and tinnitus in my right ear the next day after getting my right half deep cleaning. I am immensely upset.

Dr. Meetu Singal gave me my life back. After a lot of dental trauma in my life, I grew more and…read moremore fearful of dentists. I had a horrible failed root canal that led to 7 years of not seeing a dentist. Teeth were breaking, rotting, but they were in the back where no one could see. In February, one of my small front teeth developed a hole, it kept getting bigger. I finally got the courage to walk into Charming Smile Dental. I even made another appointment for the next day somewhere else incase I didn't feel okay. Let me tell you, Dr. Singal let me talk about all of my fears and anxiety, I cried and she held my hand. There was no judgement here, we just have to work towards a solution. By the end of the appointment we had done half of a deep clean & I was coming back the next day to finish. I cancelled my other appointment and kept going with Dr. Singal. It's been 4 months and we have tackled, a deep cleaning, 6 fillings, 3 root canals (from a specialist referral, they were also fantastic. No pain!) Now 3 fillings & 3 crowns. I have a new smile and a new life. If you are fearful of the dentist I am telling you to come here. She has helped me get my life back and there is no review long enough that could express that. Do not wait any longer!

I strongly caution anyone considering this office. My experience was marked by a consistent lack of…read moreprofessionalism, poor communication, and what felt like deliberate lack of communication around costs. I scheduled a root canal consultation and 3D scan over the phone, provided my insurance information, and was asked to arrive 20 minutes early to discuss details. Upon arrival, the front desk staff were visibly distracted -- chatting and laughing among themselves -- and barely acknowledged me. I had to stand up multiple times to ensure I hadn't been forgotten. No one communicated an estimated wait time, and after 40 minutes, someone finally brought me to the back. Dr. Higgins briefly examined my mouth and recommended a 3D scan. I asked about the cost before proceeding -- both he and the assisting nurse failed to answer. After the scan, I was placed in a treatment room where a staff member, Sandy, presented me with a tablet to sign for nearly $2,000 in charges -- without Dr. Higgins having reviewed the scan with me or discussed any treatment plan. When I expressed concern and asked to speak with the doctor, Sandy appeared annoyed but left to retrieve him -- only to return alone and hand me the tablet to sign again. I refused to sign. Dr. Higgins eventually came in. I asked to review the scan together and hear his clinical assessment. He was unable to pull up the scan on the in-room computer where the root canal would've taken place and had to seat me in an outside chair to view it. The actual consultation lasted approximately five minutes. When I asked about next steps -- specifically the cost of a crown, which I learned would be performed by a separate dentist, Dr. Paek -- Sandy initially told me she couldn't provide that figure because it wasn't currently on my dental plan. Only after I pushed back did she produce a total: nearly $4,000. I asked to speak directly with Dr. Paek to discuss the crown before making any decisions. Sandy assured me I could, and had a nurse escort me to the front desk. There, three staff members sat in front of their computers staring at the schedule screen -- no movement, no eye contact, no acknowledgment as I approached and spoke to them. I paid the $385 I was told covered both the consultation and the 3D scan, and was informed the scan would be shared with me digitally. When I asked about speaking with Dr. Paek, I was told he was with a patient. I said I was happy to wait, and one of the front desk assistants -- without looking up -- told me flatly that he would be busy for an hour and a half. I left without having spoken with him. About an hour after leaving, I received an email stating the office had "graciously waived" the $250 3D scan fee -- implying I still owed it. When I returned to clarify, I learned that the $385 is a standard consultation fee alone for Dr Higgins, and the $250 is a separate, additional charge for the scan -- the opposite of what I had been told at checkout and I could've had this cost before any consultation and scan was done, and would've chosen not to do it. The lack of upfront cost transparency, the pressure to sign financial agreements before any clinical discussion had taken place, and the consistently dismissive attitude toward a patient's reasonable questions were deeply concerning. At every touchpoint -- from the front desk, to the treatment room, to checkout -- staff showed little regard for clear communication or basic courtesy. This office does not appear to prioritize patient trust or experience. I do not recommend it.

Ridiculous out of pocket costs, even with reliable insurance. What should have been a $500-600…read moreprocedure turned into $1,000. Do not consent to any procedures without getting a reason behind every cost breakdown.

Dr. Borowicz is the best…read more His dental work is excellent, and he has a wonderful and calming manner. It's the most stress-free dental experience you can have. His assistant Patricia is terrific, too. Everything good you could want in a dentist, Dr. Borowicz gives you.

Does anyone really enjoy going to the dentist? Looking forward to going to the dentist? Well if Dr…read more Borowicz is your dentist you would welcome the opportunity to be in his chair. He is gentle, supremely skilled, and has a authentically caring approach to his clients. He makes good use of the latest technology eg: digital X-rays for less exposure to X-ray beams. His dentistry practice is a -one! I highly recommend him. His administrative clerk, Patricia is superb, thorough and professional to the max. He participates in many insurance plans and works with you on balances owed. He is fun to talk with and really takes an interest in you the whole person, not just your mouth and teeth.

10/10 experience, I have severe dental anxiety and everyone here made me feel so comfortable and…read morewelcome from the moment I walked in, through my thorough but gentle exam. Definitely recommend if you're need of a dentist!

This place is a scam!! They write reviews for themselves too so don't trust yelp…read more They charge extra and try to up charge just for money. They almost chipped my front tooth checking a tooth in the back . And they diagnosed me with needing a root canal and when I got a 2nd and 3rd opinion both said it's not necessary. Total fraud. Stay away .