Went to this dentist for years- over a decade actually. Chelsea always did my cleanings and I was…read morealways pretty happy with her. One doctor had left this office and they got a new guy. Ever since then things were different. The last two times I went for a simple cleaning I was charged around $70. First time I was told it was for Xrays. Weird I had to pay out of pocket but I just accepted it. Went back earlier this year and paid MORE than the last time, it was $90 something for just a cleaning!? Then suddenly Renee informs me I'm out of network. Couldn't have told me this before? Especially considering I've been loyal to this office for 10 years?! I called to question it and they said they might've charged me for my DADS exam or something. I haven't been under his insurance in years. Renee was out of office so the girl told me they would call back and refund some of it. This was five months ago. Needless to say that refund never happened. Thanks okc smiles, I won't ever be back. Super upset I've recommended people here in the past.

I will never have a single bad thing to say about this place. The staff is truly filled with joy,…read moregrace and kindness. They treat you like family and even though I've become a regular, I've also seen them treat brand new patients as family as well. They truly care about their patients. And it doesn't hurt that their new building is as BEAUTIFUL as they are! They've made a move to a new location and they took the time to make the environment truly feel like home.

Sore tooth, painful tooth, ow ow ow. Little pinch, little tug, ah ah ah. That about sums it up for…read moremy angry molar. A cracked tooth and an extraction go well together. The great thing is, Dr. Van Horn and crew truly believe in pain free dentistry. I do not like oral pain and cleanings aren't my fave. It's always nice to come in and get things taken care of without the pain. Old teeth have thin enamel and Southern Smiles knows how to keep you comfortable while they do their work. Would give ten stars if I could.

I had emergency tooth pain and they worked to fit me in. Doctor Van Horn and her entire staff are…read morethe absolute Best of the Best!! She and her team quickly identified my problem and in no time resolved it. CAN'T SAY ENOUGH ABOUT MY EXPERIENCE WITH THEM. THR BEST DENTIST I'VE EVER HAD!!!!

We drive 25 minutes to go here from Edmond because we love this practice. They're such friendly…read morepeople and very good at what they do. One of our daughters got braces here. Her smile is beautiful! Very pleased!

From the owner: Habla español, wisdom teeth extractions, implants, braces, Invisalign, Crowns, Bridges, Veneers,…read moreRoot canals, Bleaching, Tooth colored fillings, Whitening, Dentures, Mouth Guards

She does not even deserve one star! Her office staff is some of the rudest that we have ever dealt…read morewith. Dr. Cothran was not very nice to my daughter who has special needs. My daughter is a very caring girl. She just loved Dr. Cothran and she always looked forward to seeing Dr. Cothran for her cleanings. A few months ago we paid Dr. Cothran over $500. On my daughter's last visit, for a cleaning, they acted very unfriendly and hateful! We almost left,but my daughter had her heart set on seeing Dr. Cothran. My daughter even asked her to come to her birthday party. At the end of the visit, she charged her $170, for just a cleaning, because we lost our insurance. We couldn't pay that day. The next day we received a letter that she was firing my daughter as a patient! She is uncaring and we wouldn't go back to her anyway.

From the owner: From routine cleanings and fillings to bruxism devices, Paula C. Cothran, DDS is equipped to handle…read moreall your dental needs.

A billing nightmare. Back in the day they had a specific person for billing, that was her job is to…read morehandle insurance claims. The issues started whenever they got rid of that position. We have had several billing confusions since then, and the most recent one the dentist visit was last June. My son had about $1000 of work done on top of his routine visit that was needed. Our portion was nearly $500. You have to have arrangements before you even leave the office after the treatment is given. They don't even let you out the door without settling up - obviously. Well come six months later when my three children get a cleaning , I am told by the receptionist that I have a $500 unpaid balance that I need to take care of. I explained to her that she is misinformed and there is been a mixup, she was not helpful at all . When it came time to file that day services with the insurance that was done incorrectly also, and they billed the wrong insurance again! We received several collections notices from the dentist office that we owe about $1500. When we have insurance! It is nearly a year later and we are still getting things in the mail from the insurance company, & the dentist. Most recent insurance paper states my daughter was seen by a Dr. I have never heard of & we have never even seen! Our last visit I was told that my son needs pre-orthondonic mouthpiece to wear at night. I asked how much it is & if insurance covers any of it. HA!! You think I ever heard back from them? Nope. Months later, more collections notices, finally got final word from insurance company that too much time has passed & they are refusing to pay for their portion. NICE. Time to find new dentist:( Disappointing because we really liked Dr. Truong- she was great with the kids.

I was required to go to this dentist by my work. I was informed I needed several fillings. The…read morefirst visit I was given white fillings which is what I wanted, this was on the right side of my mouth the only complaint this time was that she busted the fillings a few times and had to redo them and she cut my lip severly, the second visit I was given gold fillins on the left side of my mouth which if I had been informed that this is what they were suppose to have given me for my work to pay, I would have paid for it on my own considering I had two very good insurance plans, and once again she cut my mouth, and this time she busted a polishing tool in my mouth. During the procedure she was gossiping about her neighbors which I found unproffessional even while I was on laughing gas. When I called to discuss the filling her assistant lied and said she had told me before they started that they were going to use gold. The assistant who said this wasn't even the assistant who helped me on the second visit. I have seen dentists since and have to get everything redone because the fillings all have wholes in them. My new dentist said he usually would never comment on another dentists work but that it was done very poorly. Will never go back to this dentist, and I would not refer her to a friend.

Great place to go ... great prices ... great service !! Went in today to get checkup and pricing…read morefor implant and had a filing needing to be filled ... worked me right in did not filling and worked me in to do my impressions !! Amazing experience !! Also, did a price match !!! A+++

It has been a few months since my initial review and while I was hoping to update the review with…read moremore positive feedback, unfortunately, it has gotten worse and whole situation is a "mess" at best. After posting the first review, I was contacted and they committed to making everything right. That was great, but short-lived. Within the past two months, the staff at this location has totally turned over (doesn't say much for the company overall) and replaced by a staff, headed by Nathan, who will NOT stand behind their product nor the promises made to my mother by the former staff to make sure she has a pair of dentures that fit her mouth correctly and are fully functional. Nathan accused my mother of dropping her dentures because they developed a crack. They still don't fit. They forced her to pay $95 above what she has already paid for what they call a "temporary" solution. If she wants a long term solution for the fit issue, she will have to pay an additional $125. This is nothing but greed and abuse of an elderly patient who can barely make ends meet as it is. On top of that, she can't eat properly, she's discouraged and gives-up which only contributes to her BP problems and other health issues. When confronted about working with my Mother to ensure she is satisfied, they refused any further work and that's on the top teeth. The bottom are worse and they said they will do nothing on the bottom. The teeth are crap. They don't work. Their blaming her for the issues. They have been issued a notice of legal action if they don't take the steps to make things right and stick with her until it is done. In addition, a social campaign is being mounted against them and their corporate company for their business practices and taking advantage of the elderly. They will be held accountable. Stay tuned for another update shortly.

This place seems to go through many different dentist and front office staff. If you have been here…read morewithin the last 2 years, you have noticed. This new dentist (Dr Coles) buys this practice and felt & stated that certain staff wasn't the image he was wanting and how they look (seems racist to me). He's very slow and takes couple of hours just to pull a tooth and even was asking his assistant for help and how to properly do the procedure, SMH, really? He's a orthodontist not a general dentist so if you need any work besides braces or Invisalign go elsewhere. Notice all the staff left this practice. TBH, just don't support this racist dentist!

I recently went to have a crown procedure done by Dr. Coles & his assistant. After Dr. Coles put…read morethe crown on, his asst. was trying to floss in between the tooth that had just been crowned. Apparently she waited to long before doing the floss & the crown had already set. She tried for what felt like 15-20 minutes. She made the made the Dr. aware and he tried to do the floss. He ended up trying to floss in between & when it didn't work, he proceeded to remove the crown so to do the flossing. he did this for a considerable amount of time. It felt like he was trying to remove my tooth. Dr Coles called & left messages with concerns about if I was in pain. I had tooth pains & called the office a day later to complain about how my tooth hurt, my bite was off, there were sharp edges on my teeth that were cutting my tongue & how it hurt to chew on the side of my mouth where the procedure had been done. I was told to come back. When I returned Dr.Coles proceeded to tell me that I didn't hear he & his asst. discussing her mistake. He then attempted to fix the issues & told me "that no dentist would ever tell you this but do not floss in between that tooth" & " to let it set". I then receive a bill in the mail for $300.00. HE CHARGED ME FOR HIS MISTAKE!! I would NOT recommend them

I had a crack back molar. Scared to death of needles and pain. First time in this dental office…read more After the prep, pulling the tooth out, clean up, preparing the base. I was totally amazed; it was literally paid free. The healing process was painless and quick. Definitely will make my next visit easier knowing that my new Dentist will take care of me and help ease my fears. Wonderful experience considering my molar condition.

Just to clarify my previous review somewhat…read more So my insurance company reimbursed 104th Dental for each of three procedures and let me know that my out of pocket costs should have been $75 per visit. 104th charged me $189 for each procedure, which I paid at the time of the visit. When my insurance invoices caught up with me, I left a message with 104th to question the disparity, i.e. why they charged me an additional $114 per treatment. I received no answer, no call back and a follow up email also garnered no response. And it's really touching their business office would like to discuss this with me now after I've gone public when they had several opportunities to discuss this previously and choose to ignore me. I'll pass as I've moved on to a much better dentist with fair pricing.