I can't even give them one star. I have had six back surgery's. I was fitted in Oct. of last year…read more I have called the St. John Indiana office where I was fitted many times. Always given a different reason, anything from misplaced my file to blaming t doctor. My doctor called them in my presence to no avail. This brace was to help me to be able to stand up straight but I guess they just don't care. The request never made it to my insurance company as well. I would not recommend this company at all unless it's one big headache you are looking for!!! You only got one star because it wouldn't let me post without any.

Very professional and very helpful. Information on condition was invaluable! Orthotic - life…read morechanging.

Very efficient, clean facility. On-time, easy parking and many hours to place an appointment…read more Katie Spottiswood fitted my ankle and was very clear as to what to expect. Prosthetic arrived quickly and the fit was perfect. Great facility and people involved!!! Ray Saunders

If I could give 0 stars I would. My grandfather is handicapped and struggled with walking so he was…read moreunable to walk up stairs due to his condition anyway. When we got to the place there is no sign besides a boutique sign that says "Medical services in back." When we parked there the door we were originally greeted with stated on the door, "Not a customer entrance. Please use Wentworth entrance." We didn't think anything of it since you would expect a store for handicap customers would have a handicap accesible entrance. We turned the corner to only see stairs. We came inside and my mom said we were there to pick up the order. In a snotty, judgemental tone she said, "Oh he's not with you?" The audacity of this woman. We mentioned how we had not and it's good we didn't because there was no wheelchair access which he needed. She claimed we could have used the entrance in the back which is again the exact same entrance that said it was not a customer entrance so how were we supposed to know if there wasn't q sign letting us know it could be used by handicap customers. She made a comment hoping the shoes fit him even though she was the one who measured them which made us feel uneasy since someone who apparently does this type of thing is unsure of the fit even though she measured everything. Luckily they did fit which is q relief and only good thing bc there was a no refund policy for any reason.

From the owner: The Women's Boutique, a specialty department inside ABC Medical Services, has been showcasing post…read moremastectomy prostheses, bras, wigs, swimsuits and more for ten years. Pre op consultations with an RN are offered so women can obtain drain management garments for their hospital discharge and get answers about external prostheses, insurance coverage for prostheses and bras, etc. Additionally, we provide home medical equipment and supplies: hospital beds, commodes, walkers, canes, diapers, lift chairs, adaptive aides for ADLs, therapeutic exercise supplies/equipment, etc., wound dressings, nebulizers, compression stockings and sleeves, lymphedema compression pumps and more.

Went with a prescription from my doctor on September 1st. Order me the wrong one several times…read more Staff tells you they will call you, never do. Worst company I have EVER done business with in my life. It December 29th & still haven't ordered the correct brace.If your doctor tell you to go there STAY AWAY!!!! Would have gave them minus star if I could have.

I recieved amazing service the staff was very friendly and kept me updated on the status during the…read moreentire process.

Don't bother going anywhere else for Orthotics. Optech is an industry innovator. Highly…read morerecommended. Friendly staff. Usually tamales available to boot.

From the owner: Optech Orthotics & Prosthetics Services Ltd provides orthotic and prosthetic products and services…read moreto Joliet, IL and the surrounding areas.

I moved to the NWI area from the Indianapolis area, and was looking to continue using Hanger, which…read moreI had since I was 13 (I'm now 37). When I arrived, there was often just a lack by the person working on my prosthetic, of seeming to be willing to go to bat for me. To get me a prosthetic that would be good, work for me. When I asked about the C-Leg, he laughed and said he's never seen one approved, and he ignored it and went about getting me a leg that did not work well for me, and that broke multiple times within 6 months. I switched to a different orthotics place. Within 4 weeks, I was approved for a C-Leg. So please, research before choosing here. Make sure you find a place where they are willing to go to bat for you and fight for you to get what will make your life better.

I needed to order supplies. I received a call that my supplies were in. Told the man (Jake) I…read morewould be in on Monday to pick up. Go there on Monday to pick up. The receptionist was on computer, looked at me and said have a seat, I'll be right with you. I already know what that means-Have a seat and I'll forget all about you. I am a BBKA and it is difficult for me to get up and down from their chairs. So after standing there a while, she finally recognizes me and I tell her what I'm there for. She goes back and tells Jake I was there to pick up supplies. After an extended period, still no supplies produced. I leave without supplies. Get a call. Tell them my husband will pick up when he gets back from his vacation-about a week and half later. Was told okay and to call ahead when he is on his way to pick up. So my husband leaves to pick up, I call them to let them know he is on his way. Hang up, get a call a few minutes later telling me the supplies were sent back. Not going back there.

Five StarsAs a patient for many years at this location, I have always received excellent care!…read moreJackie Schmit, MS, CP, CFm, is my prosthetist - she knows the innovative techniques and how to best work with my extremely unique and challenging fit. The Clinic Manager, Adriana, researches and knows exactly how to maximize my insurance as well. Always a friendly office! I love coming here. PS nice touchup on the office!

I'm approaching my one year anniversary of care under Dr Gary Morris and ALL Professional Staff…read more There aren't enough positive words in the English language to describe the top tier quality expertise I have received with every visit, when I'm at home and I call in, I'm never told no, the Doctor is a perfectionist, who won't settle for less. The staff are ALWAYS courteous, make you feel more than a patient and more like a guest, they are ALL HIGHLY efficient . I know who ever takes care of me, they will give me the very best of service. I can only RECOMMEND Dr Gary Morris' Practice in Buffalo Grove IL if you need Prosthetic Services Dentures, implants and more.