They always have room for us, regardless of what our needs are. "Just bring it in!" And we get same day service, no BS. They give us our options, then get to work. We come back in the time they tell us to, and the car is ready. They take Zelle as well if you don't want to use your credit card. The Spanish and English speaking staff are always courteous. read more

Best Customer Service Around! I've been bringing my vehicle to Ortiz Shop for over 15 years, and every single visit has been a positive experience. The team truly knows their stuff--whether it's routine maintenance or the unexpected issues I end up mentioning during our chats, they always take the time to listen and offer real solutions. What really sets Ortiz Shop apart is their commitment to quality, value, and honest prices that don't leave you stressed. No matter the reason for my visit, the staff always makes me feel welcome. I appreciate their genuine approach to customer service and the knowledgeable advice they provide every time. If you're looking for reliability, fair pricing, and friendly faces, Ortiz Shop is the place to go! Check out the attached video to see the Ortiz team in action! read more

Ortiz Auto Repair - The shop - Auto Repair Near Me - Daly City, California

Went in for tires. And they helped fix my left side back bumper. They told me I need to change my back-brakes. Which I thought, hmm my vehicle information is showing to change the front?? &the car shop next door told me I didn't need breaks. (I originally went to the shop next door for brakes and when he said I didn't need it yet, he did say I need tires, I was definitely in need of new tires, which he then referred me to Ortiz) Then I asked for an estimate for new brake and they said they would have to check because my Chevy requires oils and different things. Asked what they would charge for install if I were to bring in the brake pads-and he said $160 front $160 back. But they wouldn't recommend for me to buy new brake pads for them to just handle it all. I guess because I'm a female they think I'm just not knowledgeable but the guys next door literally gave me a way better quote and told me the exact part to get for my SUV. I should have taken a translator with me because the more they spoke the more expensive it was getting. So I left and got other quotes and ended up getting my brakes done else where for way better price. read more

brought my car in 3 times last for installing dash cam. great! currently getting a tune up. they were able to get parts i could afford.

Head light bulb installation they are excellent quick n fast less than half and hour I would say Nery was a big help that one on the front who manages everything all the paperwork excellent worker she has ,I would go back if I come up with some kind of an issue Again definitely would go read more

I have been bringing my cars here since new ownership took over a few years ago. Jose and his team have been very thorough and complete with his services. I have had both engine and mechanical work done here. These include: - Oil changes - Transmission - Radiator - Brakes (pads, shoes, rotors, fluid) - Window Motor - Seat Cushion replacement I trust him with my vehicles to be well serviced and his charges to be very fair. He will guarantee & stand behind his work. Do not hesitate to take your car, SUV, or truck there. read more

I purchased a used car, brought it to Ortiz Auto Repair for a full inspection. They were able to give a detailed list of things that needed to be addressed through my warranty. I did have concerns of my own, they addressed those as well. Have been in the market for a decent yet reputable mechanic for my car needs and i think I've found them. Will be back, thank you to the team who accommodated for my schedule and was able to provide good service for my commuter vehicle. read more

I came to the shop last minute to get windshield wipers put on and also realized I needed an oil change and they were able to accommodate me right away. Really nice guys! So glad I stopped by. read more

Ortiz Auto Repair - Ortiz Auto Repair - Auto Repair Near Me - Daly City, California

Great service. Very easy. They were willing to be reasonable on their quote and we're kind throughout the process.

Excelente servicio, muy amable el personal y todo muy rápido. Estoy satisfecha con el excelente trabajo.

Came during my lunch to get a tire patch. They were attentive and got be out of there just in time to finish my lunch. They also offer good prices on other services. Highly recommend read more

I stopped by because I was concerned about a noise my car was making. I was very impressed with his expertise in quickly identifying the issue. He spent a good amount of time diagnosing the problem, and even though I repeatedly offered to pay him for his time, he refused. Everyone there was friendly, and even though it's a bit out of the way, this is definitely going to be my new go-to place. Highly recommended! read more

I rolled up out of no where and everyone was attentive. One of the employees checked my tires and didn't charge me. It was nice to have nice people who are human. I was offered a discount oil change :) read more

Service is good. They found the issue and fixed the tire. Cost is reasonable. Will recommend to others. read more

They were the second shop I called and gave me a great estimate over the phone and replaced the tire on my tesla model 3 quickly and had professionalism. read more

Ortiz Auto Repair - New tire - Auto Repair Near Me - Daly City, California

Nice customer service they do very good job m doing this review do get a five dollar discount

Super fast. Super friendly. And super affordable Extremely honest and very reliable. Great people read more

DO NOT GO HERE. I have a flat tire and ask them for a rate. They told me it was 145. I said that I am a preschool teacher in the area and I can't afford that and told them that Walmart sells the same tire for 77 bucks and the lady on the phone just said OK fine go there and hung up on me. It's despicable how this place treats teachers that dedicate their time to the children in the daily city area. Do not go here. Do not give them your money. It's not worth it. They don't care about the community here. read more

My car started to squeak whenever I hit the break and in between. It got worse while driving so I used Yelp's Request Quote feature to request quotes for this fix. One business messaged me back saying it would cost $350 + tax. I drove to another location in person and they said it might cost around $170. Today I decided to come to this place here since I live across the street. This young guy probably in his very early 20s looked at my car, started to take off the back tires, and did his thing without even quoting me. He fixed it within 15min and told me that some metal part was touching the metal plates which caused the squeaking. I asked how much the repair cost and he said: Just give me $20 that's fine. I know it's a pain to find an honest auto repair shop when you don't know what the issue is. People can always overcharge you without you knowing. This guy here, Walter, was very honest and fair. More than fair. This business wasn't lsited on Yelp. It's listed as M Yan's Automotive Repair which was Chinese owned. Walter told me they started this business very recently. I believe they moved into this when the old auto repair moved out. Definitely support this business. read more

Great service! This guys are the best in town!! Highlight recommended!! Will let my friends and family know about this shop!!

I had a great experience. Great customer service from the office and staff. Mr. Jose Rivas is a great listener and so nice. He welcome me to the shop. It's great to feel welcomed and to be able to trust the staff with your vehicle. Mr. Jose Rivas fix my vehicle which drives much better than before. The only problem is still a small jerk when I ease off the gas or go up the hill. I'm unsure if I should take it back to the shop. It's a minor issue not major though. My first visit was the oil change and my second visit was the Evap system/check engine light. I went to a few different body shops and another shop was supposed to fix my car but they never answered their phone. Also I search and went to different shops for a price estimate in hopes to get my car fix before finding Ortiz Auto Repair. I'm glad I was able to trust this shop for my vehicle needs. The most important thing that made me choose this shop was feeling welcome, excellent customer service, and reasonable prices for customers. There is a charge for debt card's except for cash. It's best to have cash if you want to save money. It's not the shop fault though. This is now my new favorite shop for my car repairs and needs. Other than that I do look forward to see what reasonable tires they offer that could fit my vehicle. I definitely recommend this shop. They also have a waiting area where you can relax and eat if you want. Bring a jacket, it can get cold. I am happy with the services and work done to my vehicle. I will definitely return. :) read more

Quick and efficient fixed my breaks they sound great reasonable prices too quick almost thought i was crazy how fast they got the job done excellent service read more

Very helpful, nice staff, no games. Will be coming back for sure. Hooked me up with advice and a battery terminal cleaning and checked my battery out as a bonus. read more

Service was great. Great value in price. I would come back again. Quality in price. Great guys to talk to.

Fast service. Quick to patch my tire great service ! Friendly staff. Highly recommend

They are so amazing! Jesus & the rest of the workers helped me immediately! Love the customer service! So nice & fast work definitely recommend read more

Service was great they were friendly. My tire had a nail from picking my kids up and was able to fix my lights less than a hour they took us in right away. Thank you Ortiz Auto Repair for the service time and help!!! read more

5 stars! My husband brought my Camry here today to fix a flat tire. They were quick, responsive and affordable. Turns out there was a nail in my tire. I thought it was because I keep on reversing into the curb because I'm a pretty bad driver. Anyways they fixed it so quickly! 100 percent recommend! read more

Extremely helpful, after going around the area looking for a body shop that wouldn't turn me away based on whom I am insured with, I thought of this place, as I used to always see it at the corner coming home prior to COVID outbreak. I must say, compared to the many in Oakland, the service here was fast and quick with upmost great customer service. read more

excellent service, fast, and these people make you feel like you're part of his family! very good job, I recommend it!!!