I bought a break fluid oil flush voucher on groupon for mini cooper. Before I went to the shop, I called the merchant to schedule an appointment with my car info and how it's working. The owner didn't mention ay additional charges. When I went to the shop , the owner told me I need to pay additional $40 dollars for oil recycling which is not mentioned on the groupon website. I told him I can accept the charge and I need the receipt with the $40 additional charge to follow up with groupon about it. The owner said I am not interested in the deal anymore and asked me to leave and get a refund from groupon. I also noticed the owner increased the break fluid flush price on groupon from $160 to $240 after I left the shop today. It's a really bad experience for customers that the owner can change his mind and reject the service. Update for owner's review below "a vehicle that is directly not covered in the advertisement" , groupon adversisement doesn't mention any special vehicle price. After the owner told me to charge additional $40, I was confused and later accepted the charge while telling him to get the receipt for reference then I can follow up with groupon. After that, the owner refused to do the service. I guess the owner don't want his practice to be exposed to groupon. The owner could have listed the additional charge on the groupon website in the beginning to let customers be clear about all the cost. " TheThe individual came in with a vehicle that is directly not covered in the advertisement. We told him it would be an additional $20 and there was also $20 for hazardous waste because the Groupon does not cover exotic Europeans he's on here acting like a child and leaving negative reviews I offered to work with him but he was combative and at that point we had asked him to leave do the safety constraints of the business and our employees. We will not be taking well to being threatened or harassed" read more

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I had such a great experience with C & N Automotive and honestly wish I had found them sooner. From the moment I walked in, they were professional, friendly, and actually took the time to explain everything in a way that made sense. That alone is huge, because a lot of places make you feel rushed or like you're being talked over--but not here. They were upfront about pricing, didn't try to upsell me on anything unnecessary, and got the work done quickly without cutting corners. You can tell they've been doing this for a long time and actually care about their customers and their reputation. What stood out the most to me was how honest and straightforward they were. It's hard to find a mechanic you can trust, but this is definitely one of those places. If you need a smog check, repair, or even just an inspection, I would 100% recommend giving them a shot. I'll definitely be coming back here for anything I need moving forward. read more

I purchased a groupon for a smog check then booked an appointment through yelp. Upon arrival, they informed me there was a technical issue with yelp and the appointments were not going through from yelp. They recommended calling in to make an appointment next time. I had the time though, so I stuck around and waited a bit before they were able to squeeze me in for the smog check (less than 30 min wait). The service was super quick and all the employees I interacted with were professional and polite. I'll likely be back next time I need service or a smog check (but with a phone appointment)! read more

Tire change and oil change!! They are excellent with service and a very economical trip. Saved money with them. Great people to work with.

As soon as I got their I noticed that they where really busy and had allot of clients so that already showed me that their service was good, They communicated that their was gonna be a 10min wait and they where true to their word, asked them questions about my car they did the service same day and my car is running again like the day when I first got it thank you so much now I can get to work without worrying about transportation btw the cost was good in price for the labor and time and how efficient they are you will not regret their service and how knowledgeable they are about cars! read more

Went in for a smog during my work lunch break, had the whole job completed with time to spare. Great service, great value! I researched A LOT of places in the area for this job, settled on this shop and it did not disappoint! Will definitely come back for other work when needed, HIGHLY RECOMMEND!! read more

C&N Automotive - Auto Repair Near Me - Lagrange, Maine

I hate to do so anyway I have to say something if Kevin the owner learn his lesson how customer should be treated it doesn't matter it's your first time or returning customer need respect and acknowledge simply say sorry. Kevin is so rude he doesn't grant you coupons he will fin way to charge you more. I went to do smog check after he finalized the paperwork when he handed to me for signature he was so angry mumbled we don't grant that offer. Then he was able to make the car fail smog with visual inspection and he charged me $43.52. One week later I went again to same smog check this time he wants to charge me $65.57 when I asked him the reason I don't know you you're not my customer with very raciest look. I walked away and did the smog check only for $38.00. I don't recommend his service to anyone read more

C&N Automotive - Business cards - Auto Repair Near Me - Lagrange, Maine

I rarely write reviews, but this experience was so bad that I feel obligated to share it. The owner clearly did not know what he was talking about and repeatedly claimed my catalytic converter was not legal. I showed him the sticker issued by the Bureau of Automotive Repair (BAR), yet he dismissed it. To be certain, I called the BAR directly and provided my license plate. They confirmed that my catalytic converter had been approved by a state referee. When I called the shop back with this information, I was met with hostility, threats, and complete stubbornness. At that point, I no longer felt safe or comfortable returning to this shop. read more

I just had an incredibly unprofessional experience with C&N Automotive Center. While waiting for a smog test, I stepped outside the waiting room because it was stuffy and the chairs were uncomfortable. The person working on my car had pulled it up right next to the waiting room door. After having my car for only a few minutes, he turned to me and said, "I do not need to be babysat." He also mentioned that he had "already messed up twice" and insisted that I take my car elsewhere. This interaction was completely unprovoked. I was simply standing outside on my phone, not interfering in any way. I hope this was just an off day for them because treating customers with such hostility is unacceptable. I would strongly advise others to take their business elsewhere. Update: The owner of C&N Automotive Center called my cell phone and left me a voicemail threatening to open a case with the District Attorney because I wrote a negative review about the bad experience I had with them. read more

Very quick and thorough service. Also, reasonable pricing and knowledgeable staff. I came in for a smog and was in and out in minutes.

C & N Automotive Center serviced my car for the first time and I was extremely pleased. The customer service was great, friendly and knowledgeable. My car runs like a dream now and the cost was reasonable. I would recommend C & N Automotive for auto repairs. read more

Kevin is awesome! Had an AC issue which initially did not seem covered by my Carmax warranty. Kevin escalated the issue to the Carmax managers and was able to fight to get the Warranty to cover the repair. Quick, efficient, and very helpful service! read more

Went in for a smog check with the online coupon. Quick 10 minute visit. Bring your DMV notice with the bar code. Would come again.

My power window on driver's side went down and wouldn't come back up on Sunday. Scheduled a drop off for Tues (first available). Called them on Mon, and was told to bring in for them to take a look. I warned them that I had taken apart and tried to fix (Utube ). They didn't make fun of me, as I told them that I did not have the skill mor the tools to do job. Jason told me that sometimes that makes his job harder, but respectfully! Truck was ready at the end of Monday!!!! They did an excellent service for me and I thought for a very fair price!!! When I need more help- they will be my first call!!! Thank-you Kevin and Jason- I really appreciate your expertise and considerate manners!!!!! read more

I had to get some work done on my car and Yelp pointed me to C&N and a few others. They were the most responsive and professional and I ended up coming here. Kevin and Manny are great. Service was fast and friendly. The waiting room is small but I was fine waiting and working there until my car was ready. read more

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Terrible experience.. terrible customer service. Owner was verbally rude. Dishonest. It was a very stressful experience. read more

I called C&N Automotive Repair in the morning to schedule a smog check. Kevin, the owner, said I could come in right away and that the car would be ready in a few hours. I dropped off the car at 9 AM, and by 11 AM, it was complete with the certificate. The process was painless and easy, and Kevin and his team were professional, fast, and friendly. read more

Called and made a request regarding Star smog certificate, Kevin Casillas Owner helped me out, told me about coupons for savings.I Went to the shop I got my smog done and complete in 10 minutes at the most. The price was just what I was asking for along with a coupon. They were very kind and efficient and I would return to this place to have my car worked on again. I would recommend it as well. Very nice gentleman. read more

C&N Automotive - Company card - Auto Repair Near Me - Lagrange, Maine

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Be aware if you want to use their coupon ,they don't honor it, which I call false advertising. I asked the guy in the office about it and he got very upset telling me he doesn't have control over it, and he just told me with bad attitude to not come back. Bad customer service read more

It took me a while to send this review. I tried C&N last spring for an oil change because of good reviews on Yelp. In retrospect his prices seem way out of line and I believe that I got services that I really did not need. I was charged $119 for the cabin air filter, more than double the $50 that I just paid for the same service at Stress Free a couple weeks ago. My oil change visit ended up costing me almost $900. Like many auto repair places that I have been to in the past it appears that C&N will try to sell you as many services as they can. Stress free was really good about sending photos of everything that needed service and also letting me know which services they considered important to take care of and which were more discretionary. I recommend that you pay attention to the other negative reviews which I now see for C&N and try Stress Free instead. read more

I've had a few quick smog checks done here. Both times were a short wait and good value with no issues.

zero stars if i could, OVERPRICED and horrible service, they like to take advantage of people here and charge wild amounts for simple things like an oil change. I went in today for an oil change and they were trying to charge me $228.64, i was in shock and certainly left right after because nobody should pay that outrageous price for a simple oil change that i was able to get for $90 somewhere else with much better service. I don't know if they up charged me so much because the guy thought i was a woman and don't know what an oil change is supposed to cost but overall horrible experience don't ever go here! read more

Star smog service. Called and talked to the owner to set up a time. He was very responsive to what i needed and made it very easy to complete the test. Highly recommend his business. They also had a coupon which was very competitive with other shops. read more

Kevin, Manny, and Robert worked on changing and installing new cross drilled rotors on my 2017 Camaro. The guys did a great job and informed me every step of the way what they were doing and why. They will now be my go to shop when something comes up! read more

C&N Automotive - The new installed rotors - Auto Repair Near Me - Lagrange, Maine

I went there few years back and I had a great experience with Tsai, so after my company moved to Campbell area and close to his shop, I went there again for a 60,000 mile check-up. The shop owner has been changed but the gentleman still able to pull my name out, a very reasonable quote along with a returning customer discount. set up a date, went in, get the job done smoothly and on time, and suggestions on what needs to be done. Went back for suggested back rotor/break pad change. the quote is reasonable and work done is superb. I will go back if I need further auto work done. definitely recommended. read more

I recently had my oil changed and it was done in a timely manner I was very pleased. I will be returning there for my next one

I was in the neighborhood and needed to get a smog check done. I stopped by C&N and was pleasantly surprised to find such warm and helpful folks. They were able to get me taken care of quickly--it's clear that they put great care into their work. read more

I came to C&N needing a smog check on my car. They were fast friendly and efficient. Given the bay area attitude, it was a breath of fresh air to interact with their kind staff. I would definitely come here again! read more

Came in for brakes and lights Inspection. They told me that the headlights couldn't be adjusted because the frame was bent. Went to another shop, where the headlights were quickly adjusted. Strongly recommend that you take your car elsewhere. read more

Super friendly and helped me work within my budget when replacing brake pads and rotors. Finished the job well before expected. Will be coming again :) read more

I loved it, the main guy Kevin was really knowledgeable, experience and knew pretty much off the bat what was going on with my car and the tech was nice, too. read more

Hi,I just wanna say this place is awesome and the technicians are knowledgeable and professional, I really recommend this repair shop Thank you read more

Took my 1997 Honda Civic in for noises coming from the manual transmission every time I shifted gears. Shop had a transmission ordered and put in within 2 days. Great service and great experience. Highly recommended!!! Thank you again Kevin !! read more

Called in to see if they could diagnose my car and see if they could take me in right away and Kevin was great enough to take me in last minute. Excellent customer service! Honest people as well. Going to repair my vehicle in the future with them. read more

Kevin from C&N is great to work with and offers very competitive pricing. He ordered the parts in advance and installed them same day, even waited around after closing so I could pick it up that night. I'll definitely be coming back. read more

$200 FOR break light inspection and it didn't pass they could've at least fixed the problem but they didn't. Bunch of thieves I don't recommend you guys to have them work on your vehicle. read more

I took my truck to this place to get electrical diagnostic on my tail lights .they charge me $260 for two hours of labor however they did not spend exactly full 2 hours of work the diagnosis was I had an electrical junction box corrosion and short. they said the tail light lenses were melted from the inside from the bulbs. I rechecked myself and there was no evidence of melting on the inside of the lenses from the bulbs. they said I would need to replace the tail light lenses which would be very costly. I strongly recommend going elsewhere. read more

I had a bunch of work done by these guys and they gave me a free oil change because they noticed it was needed. Very nice service. Thank you! read more

Recently my mom was visiting from Washington, We were driving from the North Bay to The city to see family when my clutch went out on the 101 freeway in Sausalito! Not a very good spot at all! I was able to limp my car to a safe destination and called Kevin at C & N Auto. I had the privilege of working with Kevin many years ago so I was lucky to have 1st hand knowledge of his work ethic and work quality. His honesty is beyond reproach as the pride he takes in his work. He is an ASE certified master mechanic, and is always looking to further his knowledge and abilities to provide the best possible service in the industry. Upon calling I immediately explain this crazy need to have my car back within 24 hours only stating the clutch was in need of repair. Honestly that is all as all I thought was wrong. He told me no problem, get the car to him he'll make it happen. By the close of business the very next day, my car was done. Not only did he do my clutch & my rear main seal, he did my brakes, flushed my transmission and replaced a relay that had recently went out leaving me with no emergency flashers! All of this for reasonable cost, infact $800 less than I was quoted other places for just the clutch! He also advised me of some practical repairs that will be needing to be done in the future. So yes while I understand it's more practical to have a local mechanic in helping to save in the cost of car repairs, but my mechanic works 200 miles away from where I live and I'm OK with that I'll take my car to nobody else. read more

Kevin and Manny were great to work with. They are very knowledgeable and really practical about making sure a vehicle is safe to put back on the road. They didn't try to oversell me on anything and I will definitely be back. read more