I have stopped in here a couple of times when I was in the market to purchase a new tractor. They…read moreare a CaseIH dealer and also carry New Holland. It is a very clean place for a tractor dealership. Well manicured lawn and the grounds in general look very nice. But because I haven't actually made a transaction, I can't say I'm a fan yet. My dad has done business with them (which is why I was here) and has never said anything bad so I hope some day I can be a customer.

From the owner: We provide much more than farm equipment. We provide a…read morecommitment to productivity that lasts from one season to the next. Heartland Tractor's entire organization upholds one simple commitment: Customer satisfaction. If there's one thing we promise to our customers - our partners - it's to help maintain their investments year in and year out with unbiased expertise that maximizes profits. Bottom line, you want your season to go smoothly. And so do we. So we'll do everything we can to make that happen.

Skip this place. I dropped a mower off and they told me a…read morecouple of weeks. Nearly 3 months later... They dinged the deck of the mower pretty hard such that the blades were hitting it. They added parts that weren't authorized and didn't call. They had a pretty crappy ambivalent attitude. I will never darken their door again. I found a new place in Springfield. EXTREMELY professional and helpful. They did the job for less than I expected and in less time. https://lawn-mower-dealers.cmac.ws/carpenters-lawn-equipment-saw-shop/2111/

I have been using Precision Small Engines for years (I maintain mowers for my 3 sons and myself)…read moreso I need parts often. Precision is very helpful in finding correct part and usually have it in stock. Also purchased a chain saw which has worked perfectly. Staff is very helpful.

Terrible customer service at the Lockwood store. My husband…read morecalled about a part he was looking for. The service guy looked it up on the computer and found it. My husband asked if it was possible to pick it up at a location closer to us. The guy told him he could. Unbeknownst to the service guy he neglected to hang up the phone before going off about wanting to "slap the sh*t out of that guy" and wanting to "kick his a**". Seriously!?! Is this how you feel about your customers? To get so angry about doing your *job* that you feel the need to go off on a rage filled tangent?

(Rogersville branch) Went shopping for a small tractor and was treated like I wasn't worth the…read moreeffort. So another company got my money.