Dealing with the billing department was more painful than my root canal. I have mixed feelings…read moreabout this place. If you are paying out of pocket, it's probably fine. I took my son to see an endodontist here about 2 years ago, planned to pay out of pocket, and everything was fine. The doctor was polite and caring, as was her assistant. Ive been going for myself now since December. I was told at the end of December that I needed 4 root canals. 2 of my teeth were/are cracked. I was in a lot of pain because the nerve was exposed. I was told that it would take 6-8 weeks to find out how much my insurance would cover of the procedures and that I could wait to hear from my insurance or I could pay a deposit and have it taken care of now. Unfortunately, I couldn't afford the deposit, so I elected to tough it out until the end of February to make sure they received word from my insurance. I called the day before my procedure to find out what my portion would be, and was informed that they dont know what I will be responsible for and there was nobody in billing to help me. So I looked it up on my insurance and saw that they approved the procedure and my copay was $236. I went in the next day, had my procedure, and then was told I also needed to see the periodontist because I may need crown lengthening. I spent maybe 3 mins with the periodontist and then he stood there and awkwardly waiting for me to leave. When I checked out, I was told I needed to put down a $300 deposit for the procedure I had that day. When I explained that my insurance approved the procedure and said my copay should only be $236 she told me that they dont have any record of that and I should have printed it off, but otherwise she cant do anything for me. I also asked that nothing be done about the crown lengthening at this time because I knew it was not a covered benefit and I could not afford it. I also scheduled my next root canal treatment for my next payday, 1 month later. I was supposed to have my next root canal on 3/25/26, but before my appointment I went on my insurance portal to print out my prior authorization so I would only have to pay the remainder of $196 for my next treatment. I also noticed what looked like a claim for 2 crown lengthening procedures with a date of service of 3/24 billed for over $3000. I immediately called the office and was transfered to a biller. The billing person started going over my claims and telling me what I still owed for and what I didnt. I was looking at my EOB statements at the same time and telling her that they have or will be paid. She continuously got more and more defensive with me and raised her voice louder and louder, to the point that she is yelling at me, "Sir! IM TRYING TO HELP YOU!" All while telling me that I still owe them more money because "my insurance didnt pay them as much as they expected". I was pretty dumbfounded that I found myself having to explain to a billing professional that that's not how insurance works. Then came the questions about the crown lengthening claim. I explained what I was seeing on my end, even read it word for word to her. I was told "Sir, it doesn't say that". She continued to argue with me for at least 5 mins that what I was seeing on my portal was in fact, not actually there. Why would I call and say these claims were there if they weren't? I actually really need this dental work done. I had to cut her off arguing with me and ask her to transfer me back to the receptionist so I could cancel my appointment. I do not want to go to a practice that if I need to talk to a biller I have to be subjected to demeaning, condescending, rude person like that again. If she didnt know the answer, all she had to do was say "Im not sure why it shows up that way, all insurance is a little different and we did send to see if your insurance would cover the procedure. Your best bet would be to call and ask them about it." I have a root canal that they doctor started and didnt finish and it's already been paid for, so I do need to go back for that. But I won't be back otherwise.

The dental aide had a terrible cough with phlegm. She decided to switch doctors on me, so I tried…read moreto leave. The doctor with whom I was scheduled encouraged me to stay, but it was a mistake. The newly assigned doctor rushed through the perio exam, I know when it's a good exam because a good exam takes some time with comprehensive gum probes. Then they tricked me into an appointment that I cannot cancel without a $200 late cancellation charge. It's a hell-hole.

In my desperate moment of dental health needs, Dr. Basel Hajjar met my needs in an exemplary way…read more He is consistently very professional and displays his knowledge and expertise in the highest calibre of professionals. I especially appreciate his genuine and authentic concern about his patients - namely, me. He explains every step during the procedure in a calming manner. He even called me the following day to to inquire about how I felt and if there were any issues. His staff is also professional and friendly. I highly recommend Dr. Basel Hajjar and recommend him to everyone.

From the owner: We recognize that every patient has their own unique wants and needs. At The Periodontal Group, our…read moregoal is to provide individualized, high-quality care that reflects these goals, while advancing patients' dental wellness. By focusing exclusively on periodontics and dental implants, our practice offers a wealth of advanced treatment options.

I have been coming to Family Dental Care for some years now. I am very loyal and treat people with…read morerespect and would like it in return. One small incident happened with some of the front desk staff that could have been easily handled and I felt as a long time customer there was no compassion or just concern regarding my concern as a long time customer. I feel the front desk staff needs to be trained from management all the way down the line. Some of the front desk staff are really awesome and great, however its just sad that a couple bad apples can ruin a bunch. Overall service is awesome when it comes to the doctors doing what you expect and they do deliver A+ service. Beware! of how you may be treated by front desk when there's and issue.

Was calling around lookin for dentist that takes my crappy ins. the girl said no, but you can come…read morefor a free consultation & x-rays, when I got done ended charging me 115.00 dollars for 1 tooth & then an additional 400.00 dollars to pull it. Rip off!!!!

this is a great place to come . The employees are very helpful and friendly. I had a early morning…read moreappointment I was in and out.

Please do yourself a favor and research this place thoroughly before going. Aspen Dental turned out…read moreto be an absolute scam in my experience. They recommended several expensive services that I did not need. I went to another dentist for a second opinion, and their diagnosis completely contradicted Aspen's. This place is misleading and pushes unnecessary treatments. Find yourself a real, trustworthy dentist--not a chain or franchise. I repeat: Do your research before you go.

I will never in life be here again in life. There is a ten minute late policy and because of a…read moretrain, I was 7 min late coming into the office, and, I had already spoken with someone and let them know this. However, the rudest "Assistant Manager" by the name of Amelia decided to input her two cents and say I would not be able to be seen even though there is other people waiting to be seen before me. The other lady at the desk advised it wouldn't be an issue, but she wanted to prove some point. In addition, the appointment was for both me and my daughter, so during the time she went to the back to ask the doctor if it was ok, 5 min had passed and we could have easily been seen. My daughter was able to be seen for her cleaning, but wanted to make me reschedule. I will never come here again.

From the owner: At Dolton Braces, your family's oral health is very important to us. Our office is proud to offer a…read morewide variety of dental services to help give you the amazing smile you deserve. Our caring dental team and specialists are committed to helping you and your family live life with a healthy and beautiful smile.

Ridge Dental: Please procure professional, mature, management! My hope is that you do this right…read moreaway before the poor behavior of your Office Manager christy brumley rubs off on your other great employees. christy is childish, rude, and was disrepectful of my time as a customer of your establishment. It pains me to write this poor review but I'd give no stars if i could due the manager's petty behavior. However my initial experience sans any contact with this christy was extremely pleasant and I looked forward to my follow-up appointment. Potential Patients: As long as your contact with christy is minimal or nonexistent I am positive your experience at Ridge Dental will be phenomenal!!

From the owner: Andy Koultourides, DDS is Northwest Indiana's friendliest dentist. As the head dentist of Ridge…read moreDental Care in Munster, IN, he provides an array of services from general dentistry to oral surgery. The facilities at Ridge offer a relaxing atmosphere with stereo headphones, twilight sleep, IV sedation, drill and needle-free technology, flavored topical anesthesia and gentle techniques. Our remarkable staff is known for patient-first care. We provide complete smile make-overs including: ? Teeth Whitening ? Veneers ? Tooth Coloring ? Dental Bonding ? Implant Surgery ? Cosmetic Surgery ? Periodontics ? Endodontics We also use Invisalign to straighten your teeth without braces. From your regular check-up and cleanings to crowns and dentures, we offer complete dentistry for your entire family. Discover our friendly care for yourself! Call today and schedule your appointment!

I went there for a consultation, unbeknownst to me there would be a $165 charge, Kathy the…read morereceptionist only told me the card was only needed on file, never knew I was being charged anything until it Showed up in my bank acct, when I confronted her she didn't take responsibility denied everything and hung up on me. worst customer experience ever. who pays $165 for 15 minutes, I nvr knew

The dentist Maria is incredibly rude and unprofessional. I have never had a dentist speak to me…read morelike she did. She was unnecessarily insulting and has no "bedside manner". She took every opportunity possible to make me feel horrible about my teeth. She told me I would NEVER have a straight smile. I would NEVER recommend this place. Look at how many reviews confirm how rude that woman is. It's disgusting!

The best cleaning I have ever had. Shannon was excellent I will be coming to this location for all…read moremy future dental visits

From the owner: Sand Ridge Dental offers a full range of general & cosmetic dental treatments at our office to help…read moreyou achieve your perfect smile, such as teeth whitening, crowns, preventive care or implants. We utilize the latest in dental technology and techniques in order to offer you the best preventive care and treatment available in Calumet City. Please visit our website or call our office for more information!