Very helpful and honest. Told me exactly what I needed to hear and gave me a great suggestion…read more Will totally recommend this company

Easy to work with and helpful. Located in Germantown, TN.read more

I called and made an appointment with a friendly gentleman. He showed up a few minutes ahead of…read moreschedule and actually had to wait for us to return home. He did the job very nicely. Charged what he had quoted. Would definitely hire them again and recommend them.

I wasn't quite sold on the idea of a state-of-the-art media room in my home when my husband…read moreinitally metioned the possibility. Over the course of a few weeks, my mind quickly began to change. The custom made speakers, beautiful flat screen, and home network were truly worth the investment. My family loves to gather for movie night, and the home network ended all buffering. They were also very tidy throughout the process. We needed to have sheetrock repaired to close the areas where our old speakers were housed. The workmanship was impeccable. You cannot tell that there were repairs. I would definitely recommend AV Artistry for any of your audio or visual projects. You won't regret it.

I had the pleasure to purchase a Accuphase e-5000 integrated amp at a very reasonable price from…read moreChris recently. He was quick to respond to my questions and take phone calls. The Accuphase sounds fantastic paired to my B&W 804d4 speakers. A really nice match. I will definitely be using Audio Video Artistry in the future for my audio needs and purchases.

Update: DON'T CHOOSE PROMOUNT! I had several issues, mostly regarding a returning a product I was…read morecharged for but wasn't needed, followed by several necessary texts and a video message calling me a 'douchebag,' 'childish' and 'unemployed' for trying to return a product I was told I would be getting a refund for initially. I did eventually get my refund, only after filing a complaint with the BBB and my credit card to pressure Spencer to make good on his agreement, but wanted to keep my review up for the personal attacks from Spencer trying to get this sorted out. Original review: I called for a TV install quote and spoke with the owner, Spencer. He gave me the install rate, which included the cost of cord concealers. I told him that I have my own, but asked if he could bring them along to see if they would work better for my set-up. The price I was quoted was a bit better than BestBuy's, so I went with them. I was told I would receive a follow-up email to confirm my appointment, but never did. Day of, they arrived about an hour late and didn't attempt to reach out beforehand. Spencer was not very friendly, though his younger assistant was actually very friendly. Part-way through, I see Spencer start putting in the cable concealers and I mentioned that I wanted to see they first. He got upset with me, saying it was part of the install, even though we had already discussed a different price without them. They finished the install and left, and I realized they left me a power cable. I checked my bill and they charged me an extra $25 for it. I called back, saying I had told them I didn't need the cable and asked for a return. I was told, "We don't do returns or refunds." I reiterated that I didn't need the cable, and he said he would refund me. Days passed, hadn't heard anything so I called back. He didn't answer. Called and texted several times over about two weeks, and keep being told he can refund me, or stop by to pick it up, then doesn't. At this point, I'm feeling strung along and called yesterday. I was told again that they, "Don't really do refunds," and their system isn't, "Isn't set up to refund money." This is absurd... Are they really telling me if they overcharge someone, they won't be refunded? I'm calling my credit card company and cancelling this payment. This company is owned and managed by someone that wants to scam you out of your money. Stick with a bigger company you can trust not to screw you over like BestBuy...

Spencer and his team did an amazing job with every request i had. They hung 3 ceiling fans, mounted…read more4 TVs and installed a state of the art surveillance system all around my newly purchased home. Everything was clean and professional and installed to my standards. Will definitely recommend them to anyone!

I needed my tvs mounted and wires hidden and he mounted the tvs right up and hid the wires for a…read morecheap price thanks Dlo.

From the owner: We are a multi functional business and all our work is done with pride. We take our time with the…read moreservices we provide so it can be done right the first time.

Hello Tech damaged my walls when mounting my 65-inch TV and refused to pay for the damage after…read morestating they would reimburse me if I had the wall repaired. Even had me sign an agreement to that fact. I have emailed support (only way to communicate with them) and received no response . Worst company. I should have did more research before using them. I would have seen all the negative reviews on BBB and Facebook.

I was a first time customer and im very displeased with the non service I received. First the…read moretechnician called saying they're running an hour behind. The appointment time comes around and I get a text stating that the technician can't make the appointment. I will never use this service again and would not recommend anyone else use them!

Wayne got back to my request immediately. He showed up same day. He was kind and professional. This…read moreguy rocks. Call Wayne for sure. 100.

Wayne was very prompt knowledgeable worked with me. Figure this situation out and gave me an honest…read moreestimate. Five stars for Wayne thank you very much.