I can see why they're closing down. The customer service is the worse! The store overpriced for…read morethe quality and styles you're getting.

I can spend all day looking at all the trinkets they have. I wish pricing was a little better…read morehowever I do find some random gifts which are unique and can buy right there and then instead of waiting for online order. Staff has always been welcoming and helpful

Great service and you get your money worth, great selection of clothing,. I will return to buy more…read moreclothing and accessories.

Super slow service. Works we're moving real slow. like robots. Just not good Customer service in…read moregeneral.

Me encanta esta tienda tienen muchas tallas y mucha ropa moderna y bonita..las muchachas que…read moretrabajan alli son bien serviciales te alludan en lo que necesitas, son amables y educadas....y lo mas extraordinario es que saben los dos idiomas....Ingles y espanol.....

While shopping at DD's discount I came across this store. It was trendy and fully stocked with cute…read moreclothing. The store is small but other than that is nice. Prices vary depending on items..

Chino Hills can be limited on entertainment, but this place remains as one of the better places to…read morecome. In the one year that Jen and I have been dating, this place has improved and provided many fun days and nights. The Christmas decorations were wonderful and this past weekend they had the Lunar New Year celebration, with many additional pop-up vendors in the street (closed off for pedestrians). We enjoyed walking, talking and exploring all the additional vendors and also the people (and dog) watching was top notch. Judging by the crowd turnout, I would say that this was a successful event, and I hope they add more events like this going forward. Many great restaurants, shops, craft stores and plaza entertainment. Water fountains and train rides for the kids (and some adults too). Whether you come here to dine, shop or just hang out and enjoy the weather with others, this place is a solid choice.

We met up with my FRIENDS here for some Urban Fish tacos and took a nice stroll with our Samoyed…read morenamed COCO. This is a very dog friendly mall. We saw so many breeds. There's a nice GRASSY area with a doggy bag station too... SONG OF THE DAY to play along to this YELP REVIEW: Un Coco by BAD BUNNY We are in love with our COCO and she really enjoyed her time here. There were lots of places to sit and shop at. It kind of REMINDS ME of UNIVERSAL STUDIO CITYWALK... LIVE JAZZ MUSIC: 10/10 on Saturdays starting at 6pm PARKING: PLENTY ROCK ON THE SHOPPES AT CHINO HILLS!!!!!

I found a super Amazing Vintage Newspaper Print Jacket here today and an incredibly cute Tropical…read moreStyle Derek Heart dress on Clearance! I live in Mira Loma but they didn't have the Jacket in my Size so I called the Chino Store this morning to see if they had one in XL and to see if they could put it on hold for me. I was so lucky that the Team Member who picked up the Phone was so friendly, professional, and helpfully kind in locating the Jacket for me and putting it on hold! Diana who was in charge of keeping the Fitting Room organized and helping the Guests use the Restrooms was so Professionally Chic and Efficient too! I loved her refined Communication Etiquette and how fully present she was in following up with how our try on Sessions went. Diana's personal style is really Elegant and Charming too, I feel inspired by her Hairstyle and Outfit Ensembles to pull off a Chic but Effortlessly Sporty and Functional Vibe!

great cashiers like Boden ! Working late night shift asked the manager Emilia who had horrible…read moreatttitudr against her employee in front of a long line .all Boden was asking Emilia questions on how things work and she loudly said I already told you where it goes being disrespectful to him a customer guy had to go up to Emilia and asked her to apologize to her employee (Boden) she then went up to him to apologize . Glad she did just the way she was rude she was asked to apologize. Boden continue to check out his customers as I was next I witness it all and everyone that was in line behind me . Treat your employees with respect ! They work hard and don't get pay to get disrespect

6-1-2026 I visited Chino L.B on June 1, 2026…read more Amazing Customer Service from Marlisa & Vanessa. I was there to pick up my online order. Lane Bryant never seems to disappoint. Both ladies were so helpful & friendly. A few years ago they closed 2 of my favorite L.B stores that I visited alot. 1 in West Covina & the other in Glendora. Chino is around 33 miles round trip which is far to me. I'm on a budget like everyone so I space out my purchases. I can say that everytime I enter the Chino L.B store all the Sales Reps. make me feel welcome. Thank you Marlisa & Vanessa your Amazing

Wow, I practically had to beg for assistance. I was the only customer in the store and the 2 sales…read morewomen were busy gabbing! I was shopping for undergarments. I got help, she gave me two styles to try. Nobody checked to see how I was doing so I had to get redressed to grab additional items. I came out and asked for a restroom. NOPE! Forget it! Might as well purchase online. If stores want to stay in business, customer service is key!

We went on a Friday evening. The staff was very friendly but we wish they were more clear about…read morewhat sales that they had that day. The store was clean and organized. They have fitting rooms in the back. You basically can only go to the fitting rooms once so they recommend that you have everything you want to try in before you go into the fitting room. There were a few other people and we were still able to maintain our social distance. They have a lot of trendy and fashionable clothes for a reasonable price but not cheap. They have fur coats, jackets, towards the front and dresses in the middle and shoes in the back right. My sister was able to get 3 items: Levi shorts, dress, and a cardigan and she was very happy with her purchase. We would definitely come back another time.

Same old clothes that have been there for years, staff very rude, heard them make fun of an…read moreapplicant right after he walked out(ironically they have had the same help wanted sign up for several years)very unprofessional and no true knowledge of clothes. Your better off going to the goodwill in the same shopping center

Michelle is amazing. She was very attentive and overall just kind. I came in late to pick up an…read moreonline order that has already been returned but Michelle helped me locate the items and I was able to repurchase them. She is definitely a wonderful addition to your team. This NR has a good selection of most brands. You can find gifts with good value here. Thank you Michelle for making my day :)

This is for buy online pick up in store: The point of buy online pick up in store is supposed to be…read moreCONVENIENT! Or at least it use to be...I haven't ordered in a while but it's CHRISTMAS time and I wanted to walk in and out. I arrived to pick up my online order only to discover they've merged the checkout line with the online order line make it make sense! It's supposed to be convenient not an inconvenience. I stood in line longer than I would have liked 27 min to be exact. Couldn't do anything about it but wait. Then the cashier had to leave the register to go to the back to look for for my order that took an additional 7 minutes because she forgot my name. All together I was in the store 34 min. Just letting you all know if you plan on ordering online you will have to wait like everyone else. I gave them 2 stars for having the items shipped right away.

The associates are very helpful and the store itself is not too bad lots of good selection and is…read morevery well stocked! Highly recommend

What an incredible location. Big, clean and the wide range of items that I've come to enjoy at TJ…read moreMaxx. Bonus that it's combined with Home Goods. My girlfriend was having issues with some new shoes she just bought elsewhere and her feet were hurting bad. She was able to find some sandals that gave her relief. When we got to the checkout line, it was about 25-30 customers deep and all registers were open. The only issue was we were on our way to see a movie and needed to leave. A wonderful employee saw the pain my girlfriend's feet were in and overheard that we needed to get the movies. He offered to ring up the one item for us so that we could make our movie on time. If it wasn't for her being in pain and us being in a time crunch, we would have refused, but due to the circumstances we were extremely grateful. This act of kindness made our day and provided us with a fantastic experience at TJ Maxx and even our movie. Great store, great selection, wonderful service.