AVOID Logo Max if you need embroidery done correctly and on time…read more I ordered a graduation sash and provided clear instructions for the embroidery. Logo Max embroidered my sash incorrectly by swapping the placement of my name and major. When I contacted them, they admitted the mistake and told me that attempting to remove the embroidery would likely damage the sash, effectively ruining it. I live in Los Angeles and could not repeatedly travel back to Chino to correct a mistake that was not mine. Rather than taking responsibility for the inconvenience and additional costs caused by their error, they insisted I return to their shop despite knowing my scheduling limitations. Even more concerning was how they communicated once reimbursement was discussed. After I requested that any mailed check include tracking so both parties could verify delivery, I received aggressive and hostile emails from Riaz Deejay (images attached). These are not the kinds of responses customers should receive from a business owner when attempting to resolve a problem caused by the business itself. Mistakes happen. What matters is how a company handles them. Instead of professionalism, accountability, or customer service, I experienced hostility, personal attacks, and an unwillingness to take full responsibility for the consequences of their own mistake. If you are ordering something important, time-sensitive, or difficult to replace, I would strongly consider taking your business elsewhere. ALSO, if you're a recent grad, go somewhere that won't belittle you for your accomplishments!

Such nice folks such great work great spot support your local business. They were overly supportive…read moreand revamped something new for us and made it pop

Quality work and reasonable prices + Great customer service. Eddie and Patty treated me very well…read moreand worked patiently through all of my inquiries. There is a reason why M and M has been around for as long they have.

I was hosting a bachelorette party and the bride wanted us all to wear cute tanks for wine tasting…read more I really wanted them to come out perfect, without having to order online and not being able to talk to someone in person. I walked in to M and M and talked to, who I'm assuming is the owner, and he was able to place my order that day for the tanks. I chose the font and colors based on what the bride wanted. He had them done and ready to be picked up within four days! It was awesome!! I will definitely be back for more custom orders

Rancho Embroidery is a mom and pop shop inside Rancho Mall. Once you enter through main doors, walk…read moreto your first right and they will be on your left hand side. Super quick same-day service! I dropped off my grad sash to get 4 areas embroidered. 3 areas were $20 and one area was $15. Total was $75+tax. I've called different embroidery shops as well as contacted some places via Yelp and they all quoted me 7-10 days or 2-3 weeks as turnaround time since we are getting into the busy grad season. Rancho Embroidery is super quick with their service: dropped off sash at 2:45pm, received text it was ready at 4:00pm and I arrived to pick it up at 4:45 pm just before they closed at 5:00pm. They do close on Tuesdays. Note that for greek letters, they only have one type of font available. The owner and his wife show you the sketch on the computer and then they will put tape on the sash to make placement of where you want the embroidery to be. I highly recommend them for rapid turnaround service!

Happy with their work and at a good price. Saved me money and time. Very quick service and friendlyread more

Adryan was amazing to work with, he got us the quote super quickly, made amazing suggestions on how…read moreto make our screen prints stand out in an even more professional and stylish way, got the work done quickly and prices are super reasonable. Could not recommended him even more highly!! He is great!

I highly recommend working with Garment Decor. I'm a fairly new small business owner, and Marcel…read moretook the time to guide me through the entire process of placing an order with them. He gave me tips on what to look for when approving a print for production, and even took the time to help me figure out my priority between t-shirt quality and vibrancy of color print. His guidance was very valuable in helping me move forward. Eric and Cesar were also very instrumental in making sure I was a satisfied customer. They were all upfront in answering my questions, and needless to say - the shirts they produced by far exceed the vibrancy I had anticipated. Definitely will return!

The Press was wonderful to work with!…read more I wanted to embroider shirts, but had trouble finding a vendor to embroider, rather than print. The Press had the most affordable pricing with an incredibly fast turnaround time for the project (less than a week). I just provided an inspiration photo, dropped off the shirts, confirmed color/font/sizing, and they were able to help the vision come to life! The end result was perfect - my group and I loved them!

LOVEEEE IT!!! Very kind and patient staff here. Helped me figure out the layout and design and it…read morecame out perfect . For budget reference, this was total $90. The school logo was already on there.

Mariana and team are the BEST! I had a very important…read moreupcoming event and needed tee's and aprons with our logo on them. Mariana made it happen. They added an embroidered patch that looked amazing on the aprons instead of the logo that was best for only tee's. Excellent quality, service and turn around. The cherry on top was that Mariana and her husband were so kind to come out and support my event. Threadworks has a customer for life. Thank you.

I called this place a few times and left messages twice with very specific questions and contact…read moreinfo. They just never bothered to call me back at all.

They provided perfect customer service. The thread color, size of letters and placement were…read moreperfect. And to add to this they delivered my order before the promise date. It doesn't get better than this. You won't be disappointed if you choose to use Oromar for your embroidery needs. BTW this was in December right before Christmas!

The guy who answers the phone is crazy rude just hung up on me for asking questions worst customer…read moreservice I e ever had from a business .. recommend no one to go there .. crazy to think this can survive with customer service like that ..

Came here to get my used sewing machine serviced but found out they were backed up for weeks.. I…read morehad issues with the bottom stitch being loose so Lily kindly decided to take a look at it and work her magic! She cleaned, made a few tweaks, did a test patch and it was perfect again. turns out I had the embroidery bobbin inserted from the previous owner.. I ended up getting the correct one and I'm so glad I did because once I got home, I couldn't find the regular bobbin. New to sewing, so still learning my sewing machine! She gave me tips on keeping it clean, explained what was wrong and how to adjust on my own. So grateful for her help. thank you! Definitely my new go to place now for services! They have classes too and I'm going to be checking that out for sure!

Came in today as I was having an issue with my sewing machine . They were able to help and fix the…read moreproblem , very knowledgeable and friendly ladies I highly recommend and will be back !!!