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    OSR Exteriors

    4.8 (22 reviews)
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    10 minutes

    Response rate

    100%

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    I blocked this number then he text me from a different number at 3 am four days later.
    Sarah M.

    I wasn't going to leave this review, but this man is still texting me from a DIFFERENT phone number after I blocked his initial phone number. He text me an entire four days later at 3 am about an issue that was already resolved (pictures posted). All he had to do was leave me alone and this review would be nonexistent. I forgot he even existed. I had not even posted a review yet out of the kindness of my heart even though he didn't deserve any kindness for how he treated me. I should have instantly left a review days ago when he called me screaming on the phone for rightfully requesting a refund for a job he bailed on, but I was being nice. I was ready to pay him the entire amount for the job when he arrived, but an hour before he was supposed to come, he said he can't because "it's going to rain." (It was not forecasted to rain and not one single drop of rain fell that day.) Because the next time I had availability was two weeks later, I did not feel comfortable letting him keep my $350 deposit for that long. I asked him for a refund and he told me it would take 24 hours because of "how long it takes Home Depot" to refund him. Home Depot does not even charge you until you pick up. Then when I mentioned he used Home Depot in my review (with text proof of him sending me prices from Home Depot), he all of a sudden said he never even used Home Depot so he is just straight up lying one way or another. He had no reason to keep my $350 deposit for a job he bailed on the morning of, and to top it off, he said in one of his many posted and deleted comments he left on my review that I am lying about the next time I am available as if he knows my work schedule. I am a medical professional and did not have a break for another two weeks and he said I am lying about my availability because he wanted to keep my deposit for no reason. This would send alarm bells to anyone which is why I wanted my deposit back right away. He had no reason to keep it for even 24 hours longer. It made no sense. He also said on the phone, "there will be consequences for you if you post a review," which are his exact words before I hung up on him. He can keep lying and say he didn't threaten me, but you can easily see in his comment below that he is still threatening me once more with legal action for posting this review. I have zero reason to lie. I am highly reputable, well respected in my job and my community, and give five star reviews constantly to businesses who deserve them. I was absolutely shocked at this man's behavior, and for him to try to scare honest customers out of leaving a review is completely wrong and I would hope that Yelp will not stand for it. EDIT: He is deleting and reposting comments over and over for this review and I am getting email notifications for each time he does it. This time he put "we" are very sorry which is hilarious coming from ONE man who screamed at me on the phone and posted about 20-30 different angry comments to this review. Funny how he is taking my advice because I said his responses would be the reason customers are scared to interact with him. RESPONDING to his threat of legal action in his screenshotted comment: You were free pretty much every single day of the week when I consulted you which is an indication of how much "business" you had before I met you so I am sure my two day old review is not a "solid case" for how how you "lost business." Anyone can easily make the argument that if you lost any business from my two day old review it's because customers are reading your inflammatory response and are afraid to work with somebody who responds that way instead of apologizing for yelling at a customer (which I have proof in the text message below of you admitting you "raised your voice"). You only had three reviews when I consulted you before the "not recommended" reviews were reinstated so that is a pretty good indication of how much business you had to begin with. You are 100% the reason for any "loss of business." You did this to yourself, don't text customers who forgot about you four days later at 3 AM. FOUR DAYS LATER after I blocked you! When someone blocks you, that means leave them alone, not text them from a different phone number. That behavior is absolutely worrisome from a business owner. I would say that a business owner texting a customer from a different phone number after they are blocked should definitely be grounds for being removed from the platform. Keep thinking about me and reposting your comment every day though, you're only hurting yourself and your business.

    New deck + screened in porch and sun sail attachment/installation. OSR has more pictures above.

    I had a porch screened in, a deck replaced and stained, and gutters installed on a very tall roof. Great work, very fast, and really reasonably priced. Also threw in some extra stuff like some concrete power washing for free just because it needed to be done. Matthew is honest and forthcoming, and he is the one doing the job he quotes, so you know what you're getting and the job proposal is not passed over to another person(s). Would definitely recommend.

    Rotton corner, section falling down.

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    3 months ago

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    Matthew M.

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    4 days ago

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    Matthew M.

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    16 days ago

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    Matthew M.

    Thank you, Sean. We would be happy to work with you again.

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    2 months ago

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    Matthew M.

    Thank you, JJ call anytime. We are always happy to help.

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    4 months ago

    Punctual, good communication and fair pricing for a quick lawn job, would do business again!

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    Matthew M.

    Thank you, Justin. Happy to help out anytime

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    3 months ago

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    Matthew M.

    Thank you, Michelle.

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    3 months ago

    I worked with Matthew, he had good communication. They did a great job! They were very fair. Thank you, highly recommended!

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    Matthew M.

    Thank you, Stacy.

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    5 months ago

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    Matthew M.

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    2 years ago

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    Matthew M.

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    2 years ago

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    2 years ago

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    Matthew M.

    Thank you, Timothy. I am happy to help anytime.

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    2 years ago

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    Matthew M.

    Thank you, Albani. Happy to help.

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    2 years ago

    Mathew did an amazing job. Showed up on time and just went to town. Full of very helpful advice and has great prices!

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    Matthew M.

    Thank you, Mariano. It was a pleasure working with you.

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    2 years ago

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    Matthew M.

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    2 years ago

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    Matthew M.

    You were a pleasure to work with, Carolyn

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    2 years ago

    Although I did not end up using the company the quoting process and explanation of the scope of work was very good.

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    Matthew M.

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    2 years ago

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    Matthew M.

    Thank you, Pushpak. Call anytime

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    2 years ago

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    Matthew M.

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    2 years ago

    OSR completely transformed my backyard. Matt and his crew helped design and turn my yard into an amazing space for me and my family!

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    2 years ago

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    Matthew M.

    Thank you, Whitney. I would be happy to help out in the future

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    2 years ago

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    Matthew M.

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    2 years ago

    Pool area mulching was absolutely perfect. Prompt, competitive, professional! We'll do more work with Matthew!

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    Matthew M.

    Thank you so much, Gregg. It was a pleasure helping you out

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    Ask the Community - OSR Exteriors

    Review Highlights - OSR Exteriors

    Matthew and his team provided prompt and friendly service for removal of 10 giant diseased rosebushes.

    Mentioned in 8 reviews

    Read more highlights

    KG Lawn Care

    KG Lawn Care

    4.8
    (77 reviews)

    After installing our pool in 2023, I've had constant issues with dead spots in my back yard,…read morecausing me to explore the idea of installing artificial turf. I did a lot of research on artificial turf companies servicing the Brushy Creek area and after some shopping around, came across Umesh and KG Lawn Care. After receiving some ridiculous quotes from some of the "bigger" artificial turf companies, offering a lower grade of turf for a substantially higher price, I went forward with the project with Umesh and KG Lawn Care. Umesh took on my project of installing approximately 1000 sqft of artificial turf, metal edging, and black star gravel around some cypress trees. Roughly a month before starting, I expressed to Umesh my desire to have the project completed in time for our family's annual crawfish boil, which he assured me he would fulfill. I can't say enough positive things about Umesh, Lucas, and their crew. As we neared the date of my family's party, Umesh assured me that he would push to make the deadline, even with unpredictable central Texas weather. Umesh not only kept to his promise in finishing the project in time for our party, but also knocked it out of the park! The artificial turf looks incredible and instantly became my daughter's favorite place to play. Umesh and his crew put a level of detail into the project in ensuring every aspect was perfect for my family. As pleased as I am with the project itself, the most noteworthy aspect I want to highlight in this review is how Umesh does business. In a world where so many are looking to cut corners, charge more, and provide less, I found that Umesh is a man of immense integrity who keeps to his word. Umesh delivered on his promise to ensure my yard was immaculate for my family's party, but most notably, his promise on pricing. A day before our turf was set to be installed, Umesh was notified by the turf company that the turf we picked out was no longer available (with zero warning). Umesh was forced to upgrade the turf at a difference of nearly $800. I offered to split the difference with Umesh but was told: "Nah man, it's all good. I like to keep my word and pricing. It's not your fault." This really struck me that Umesh was willing to eat $800 in order to keep his word with me on pricing. KG Lawn Care exceeded my expectations and truly helped me complete my dream back yard - The quality of work and character of Umesh will have me recommending him and his company to all my family and friends!

    Outstanding! Umesh offered the most competitive quote and readily accommodated changes along the…read moreway. Workers were conscientious and pleasant. Communication was great. Highly recommend!

    Southern Love Landscaping & Design

    Southern Love Landscaping & Design

    4.9
    (49 reviews)

    We started with a backyard that was essentially unusable--mostly dirt and dead grass--and ended up…read morewith a space we actually want to spend time in. They handled the full transformation: Texas native plants, fresh sod, irrigation, lighting, a new patio with poured concrete pavers, a pergola, and decking built around our above-ground pool. The result feels intentional, cohesive, and well suited to both the climate and how we use the space. We worked with their designers to develop the plan, and that process was smooth and collaborative. They listened, had good instincts, and were happy to iterate with us until the design felt right. From first contact to breaking ground took about three months, which felt reasonable given the scope. Once construction started, everything moved fast--the entire project was completed around two to three weeks. Most importantly, we're extremely happy with the outcome. The yard is beautiful and dramatically more usable than before. Jason and Nikk were a pleasure to work with throughout: friendly, proactive, communicative, with good taste and a strong sense for design. I'd happily recommend them to anyone looking to upgrade their outdoor space.

    My husband James and I reached out to four different landscaping companies for a bid on a project…read moreto add gravel, place some rock along one side of our driveway, and fill a large bald spot on our lawn. While all the companies, including Southern Landscaping and Design, were nice and responsive, I feel the need to share our experience regarding their pricing. The quotes we received from the first three companies ranged between $9,000 and $11,000, which seemed reasonable for the scope of work. However, Southern Landscaping and Design came back with a quote of just over $28,000--nearly three times the amount of the other bids. I'm sure they do great work, but this level of pricing feels excessive and difficult to justify. I wanted to share this as a heads-up for anyone considering them. It's always worth getting multiple quotes to ensure you're paying a fair price.

    Best of Texas Landscapes

    Best of Texas Landscapes

    5.0
    (10 reviews)

    We've had an absolutely amazing experience with Jason & the whole Best of Texas crew…read more Our backyard was a mess, and we had specific things we wanted in a whole redo, but had trouble putting the pieces together ourselves. Best of Texas not only helped us put it all together, but they executed it so well. They did a little bit of everything for us: stone work, repaired our fence, irrigation, planted sod & trees- all of it great. Every step of the way, they were prompt, responsive, and the quality of the work is just amazing. We really cannot recommend them more highly.

    I was introduced to Best of Texas Landscapes as a referral from a well-respected business. I'll try…read moremy best to describe the exceptional experience that I received in a few words about a job well done. My personal background is one of a certified project manager, so I am trained in all project phases such as planning, executing, monitoring/controlling, and closing. When I began the work relationship with this company, agreement was reached to ensure we both were on the same page for this project. Excellent customer service continued with the use of open communications. Each crew demonstrated impeccable skills throughout the many phases. It was refreshing to see time efficiencies as well as high quality standards within each phase of the work. Perfectly timed was the delivery of all heavy equipment and various materials. All my expectations were exceeded as I watched the details within the processes. I am most proud of all the crews employed with the end result of supporting many families. This project was a job well done and I am thrilled to be a referral for this company! L. Dickey

    OSR Exteriors - fencesgates - Updated July 2026

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