I visited the lot 2 weeks ago... I had a pre conceived notion about Used Car Lots. Well not any…read morelonger... The Sales and Management Staff were very professional and courteous... GOD BLESS YA!!!

They work with a great finance company......my credit is horrible and they were able to finance…read moreme!!!!! Thanks Abe

Good people to do business with. Great deals...great cars. Definitely recommended this used car…read moredealership

I was referred to Rite Choice by a friend, who said that I could buy a car reasonably from them…read morewith a hassle-free experience. That was not the case at all. I purchased a car on January 13th, 2026 and within a week, the engine power would decrease and the car started slowing down. On February 2nd, the car stopped on me on I-294, and I had to have it towed back to the dealership. Niko told me that it was a throttle, they tried to fix it, and the same issue happened. He then told me that they had the car towed to a "specialist mechanic". Mind you, I had to call several times over a couple of days to learn this information, however, I was never told where this mechanic was located. Also, even though the mechanic said the transmission needed to be replaced, Niko was still saying it was the battery. After finally receiving the number to the "specialist mechanic", I called and he shared the process to get the repairs on my car approved. On February 18th, I received a text from him saying that the part will take a minimum of 10 business days to come in and once the car is ready they will let me know. After waiting, I texted and called on March 3rd asking if there was an update on the car. I could tell that the mechanic saw my message but he never responded. I then received a call on March 5th from another mechanic stating that a diagnostic had been done on the car and they needed another $3,000 to fix it because my warranty only covered $2,000. I told him that I no longer wanted the car and I would call the dealer. I called Rite Choice and was told by Moe to have the finance company call the dealership and they would take care of it. I called the finance company and they said that even though the car was sitting in the mechanic's shop for a month at that point, and I only drove it for two weeks, I still need to pay for it and they are not calling the dealership. (Over the course of several days, I wasn't told the location of my car. Finally, a week later, I was told that my car was at a diagnostic facility in Chicago and would be returned to the specialist mechanic in Hobart, IN the next day.) I was also told by the finance company that I needed to pay over $1,500 in storage fees for the mechanic. I told them that I'm not paying and I didn't send the car to that mechanic, Niko did. I called Niko back to tell him what transpired and he asked what I wanted him to do. I told him what I wanted: to have that car taken off of my credit, for Rite Choice to work something out with the finance company like he initially said, and to tell the finance company to get the car from the mechanic. That was March 10th. I have yet to receive a call from Niko and as far as I know, the car is still at the mechanic. I ultimately had to get another car, but I still have the finance company calling and emailing me multiple times each day and I have yet to receive a call from Niko regarding the issue. As an aside, on March 6th Niko agreed to give me another car, but I had to come in by 5:30. I drove during a torrential rainstorm to get there, and he then asked for more money. When I told him that I didn't have any (still taking ubers to work because the car that I purchased was at a mechanic's shop), he said, "You make $XXX each month. What do you do with your money? Just throw it away?" I told him that I have obligations and we're not discussing that. He then asked for money for the license plates of whatever I get. Again, I told him no. His statement about what I make each month was completely inappropriate and he was acting as if he just wanted money for anything at that point. This experience has been very frustrating and if I could give this business 0 stars, I would.

sold vehicle with multiple issues within 3 days. allowed someone to work on my vehicle who was not…read moreauthorized. can provide proof of everything i am writing. Feel free to reach out will say it is buyer remorse but clearly ran a scam. car engine light is still on and car is still in bad shape. save your money and shop elsewhere.

Called me after I expressed interest in a car. We set up an appointment for me to see it. I drove…read more40 minutes to find a crappy trailer in the middle of a car lot (there is not a building on the car lot). Knew that was a bad sign and I didn't see the car. Walked in and told: omg, we sold that car? I said it would have been nice to get another phone call telling me that. Told: come on back. I said, you are not doing a bait and switch on me and I walked out. Oh the car they "sold" is still for sale on their website.

Quick to respond & get out there. Very thorough report & detail in the numerous photos. His…read morediscoveries helped save me a lot of money in the negotiating process, as well as saving me out of pocket repair expenses upon taking delivery of my out of state car. Definitely would recommend!

I requested a pre-purchase inspection remotely (I'm in Oregon, car is in Chicago), and they were…read moreable to get it scheduled with the dealership, the inspection done, and provided an EXTREMELY detailed report to me via email all in record time. Tons of high quality photos and detailed descriptions of any flaws and other observations about the car. From minor scratches, scuffs and paint chips, to the bumper being repainted at some point, electronics function, driveability/performance, component condition (brake pads need replacing, etc.), they did it all. Seriously top quality work, on short notice, and at a very reasonable price. Highly recommended!!

Went to checkout a car of my dreams. I don't trust dealer's but went anyway. I'm glad I did!…read moreFriendly, cars clean, no games or lies. Going back Monday to complete my transaction. Don't let the city location blind you thinking it's ghetto. It's like being at the club. VIP lol

The lady on the phone was very rude, she was very dismissive and unable to clearly answer my…read morequestions. Also, their pricing is out of this world for detailing. They quoted me at over $300 for an auto detail. I've never heard of such a thing even in big cities like Los Angeles, where I have lived, New York, or anywhere else. I asked her how her day was going and she said "you don't need to know that, what do you want from us?" Would suggest going local, always better than supporting business with service like this.

Recently had my car repaired to get old parts placed back on my vehicle so very money hungry to get…read moremoney and buy old parts for your car so be very careful my uncle got 3 of his cars repaired with the impression of getting new parts which never happened be careful

This guys are really a world class act ! There very fair with there pricing and really want to help…read moreyou own a car , I would send and tell anybody that either needs there car fixed or needs a car to go to them let them help you out !!