Z did a great job figuring out the issue for my headlight wiring repair. We ran into an issue with…read moreparts because my vehicle is quite old, and he spent a good amount of time trying to find the right part, as well as devising an alternate, cost-effective repair at my request. I felt bad to call him on a freezing day (like high of 5 or so), but he still honored the appointment, and overall did a good job. I will likely use his services again.

Grease Nomads and Z specifically there were excellent. I needed a pre purchase inspection for a…read morecar I was looking at buying out of state. Z responded and followed up quickly. Was available the next day, and was VERY thorough. He saved me thousands of dollars and I HIGHLY recommend their services.

I have been a customer of Hi-Tech for 20+ years. That equals 5 different cars for a 2-person…read morehousehold: 2 Hondas, 2 Toyotas 1 Lexus. The combined mileage for the 5 cars is approximately 785,000 and counting. While it is not uncommon to have a Toyota or Honda for 125-200 thousand miles, that doesn't happen if the auto garage one uses isn't proactive, thorough and offer very fair pricing. I was just there (Hi-Tech) this week for a slow-leak in one of my tires. My car was brought into one of the bays and checked; 15 minutes later I was driving home. Tire was fixed, warning light was re-set and I was on my way. I was there for less than 30 minutes. For my five cars over the 20+ years, Hi-tech has exclusively handled the regular maintenance and as cars aged all the "bigger ticket" maintenance. No other shop touches my car after I sign the papers and drive off the lot. Don't wait! If your car needs anything mechanical or the like, call Hi-Tech Addison Auto Repair: 630-543-8324.

Amazing people you can trust here! Highly recommended for PPIs and all your repair needs.read more

AMAZING and knowledgeable staff! Everyone there was super helpful when I had questions and the oil…read morechange was very efficient and I was in and out quickly

I brought my car in for an inspection, and it was driving fine. I had a small head gasket leak, but…read moreafter paying for the inspection, I went to pick up my car and they had somehow blocked the coolant from entering the engine, costing my engine to fail. I had to get my car towed to a different shop to get it fixed. My car was leaking coolant everywhere, which has never happened before taking it to this shop. This mechanic shop is a scam. They have ruined many cars and ripped off a lot of people. I am filing a complaint with the BBB, and I urge everyone to filter out the fake reviews and read the 1-star reviews. If you need your car repaired, please avoid this mechanic shop at all costs. There are many honest and reputable mechanics out there. Do your research and read reviews before you choose a mechanic.

Scheduling was easy, owner great to work with, exceptional work and would highly recommend!read more

Word of mouth convinced me to go here . I always make an appointment and they get it done on the…read moresame day . Recently I had a check engine light turn on . On the way I got gas and the light went out. They plugged in an OBD and no specific codes showed. No charge to scan for codes . They are on top of maintenance schedules , if you ask they will have the manufacturer recommended milage to replace spark plugs and belts . They are trust worthy and don't add extra repairs like the dealerships .

I recently procured a CarDr report on a car that I was thinking of purchasing from a dealer in…read moreanother state. I paid $200 for the assurance that I was buying an operable car in good condition. Without a good report, I would NOT have moved forward with the sale. I had the car shipped to me via a licensed and insured professional car transportation company. The very first day time I drove the car 20 miles to get it registered and inspected, it broke down. It is undriveable. The onboard diagnostic tool that is used during the state inspection process yields multiple error messages indicating multiple problems. I had to take the car to a transmission specialist who is diagnosing the car on day two of ownership. I'm looking at possibly having to replace the transmission. This will cost thousands of dollars. I called CarDr to ask for a refund and they refused. They gave me a spiel about used cars being prone to breaking down at any time, etc. I felt like I was being gaslit. Why pay for an inspection if the report is ultimately meaningless? Why be in the business of inspecting cars if you don't stand by your work? I could just as easily set $200 on fire and gotten the same result. Edit DeleteShare

From the owner: CarDr.com Inc provides comprehensive used car inspections - to help you assess the health of a used…read morecar prior to purchase. We send a expert mechanic to the car to conduct a Comprehensive Inspection. It is the most Comprehensive vehicle Inspection in the Vehicle Industry.

Thank you to the person working around 5am in the morning on Tuesday, Oct 22nd. My mom was having…read morememory and confusion issues that I was not aware of and she was staying at a hotel to catch her flight back home to Arizona. The man in the gas station gave her a hoodie to wear she was out wondering with no jacket and couldn't remember the hotel she was staying at. He kept an eye on her until my friend picked her up. She is home and now safe. You were an angle sent to help keep her safe. Thank you so much. She said his name was Jose but I don't know if that was correct.

Did a excellent brake job highly recommended. Highly recommended if you drive a former police car…read more Very knowledgable with ford police interceptors.

Hey y'all this is a really cool dealership everyone is really awesome they have some beautiful cars…read moreplus they have a repair center and they are cool to oh yea even the tow truck driver his name is Gator they are there to help you find the car for you and also repair them when y'all get time come check them out you will see what I mean

Had an amazing experience, made a great purchase and had some amazing customer service through the…read moreentire process. Isaac is especially great! Highly recommend!

This place is so kind, caring and thoughtful. My car decided to die, but before locking us into an…read moreexpensive repair (like several grand expensive) they voiced their concerns. They rather would have me make an educated decision on the repair, than get an easy payday. They also deal really well with panicked customers too. They've got a customer for life!

Daryl and Dane deliver as promised. They are kind and respectful to all. They listen as well as…read moreexplain what your vehicle needs. Their pricing is fair and they use quality parts! I will continue to bring my vehicle to them when it needs service and my family is bringing their vehicles to J & R Auto as well. Thank you both for the exceptional service!

Great customer service, professional, great communication. Mr. Louis answered any and all questions…read moreand took care of any situations that arose. With anything in life, if you inquire, turn over every stone, are patient, and are cordial and respectful, you yield good results. Although I see these other reviews, I would definitely recommend you check out their showroom. I hope to be a repeat customer in the future, and have recommended them to my car friends.

Updating my review to 1 star due to undisclosed safety defects, deceptive sales representations,…read moreand total refusal by management to resolve the issue. In MGM's official sales video for my 2005 Mercedes S500 https://www.youtube.com/watch?v=6ewr7V-VCO4 (at timestamp 02:23), the salesperson explicitly states that the car was "all serviced and documented, all the lights everything functions." Because I drove the car home strictly during daylight hours, I didn't need the headlights right away. Once home, the driver's side low beam flickered and went out on my first night drive. Assuming it was routine maintenance on a 20-year-old car, I bought replacement bulbs and igniters to fix it myself. When taking it apart, I discovered the actual problem: the Xenon igniters had been physically butyl-taped directly to the bulbs in a temporary "rig job" rather than using proper factory mounting hardware. The tape gave out, burning up the wiring, igniters, and housings, leaving the entire headlight system defective. Because of this, the vehicle cannot pass mandatory State Safety Inspection and is illegal to drive or register. When I provided photos of the taped igniters and a $1,880 shop estimate to make the car safe and inspectable, I was repeatedly promised callbacks by my salesman, given excuses, and ultimately ignored by management. I was completely prepared to absorb normal wear-and-tear items, but active concealment of a broken safety component is unacceptable. Out-of-state buyers: be extremely cautious and do not rely on their video representations or claims of "serviced" vehicles. Their refusal to acknowledge or respond on this means they stand by this garbage.